The Tarna Resort, Koh Tao

Mixed reports on housekeeping: some guests noted light/insufficient cleaning on longer stays and very worn towels; other guests did not mention cleanliness positively.

Mostly excellent service: multiple guests praised warm welcomes, attentive staff, personalized help (packed/early breakfasts, shuttle service). One strong negative report about a rude front desk manager is noted but outweighed by many positive service experiences.

Frequently praised: great sea views and nature, short scooter ride or ~10-minute walk to lively center; some rooms are higher up which involves hills, but location considered ideal by many.

Rooms described as lovely by many (balcony doors onto pool, private pool options, large/pleasant rooms) though one review mentioned low maintenance in some rooms.

Good amenities including on-site dive club, pools (including private pool rooms), scooter rental and shuttle; however reports of pool being broken or occupied by an external dive school and some maintenance issues reduce the score slightly.

Multiple guests highlighted excellent value (price very favorable compared to home country) and felt the stay was great value despite a few maintenance/service issues.

Limited mentions but generally positive: breakfast accommodations praised (staff provided packed/early breakfasts when needed); no major food complaints recorded.

Generally very positive experiences for many guests (highlight of trips, excellent staff, great views and location), but some serious negatives reported (rude front desk, maintenance and pool issues) lead to a slightly tempered overall score.