The Tarna Resort, Koh Tao

Several guests reported rooms were not made up or cleaned on request; some housekeeping issues mentioned (unclean/uncared-for rooms).

Multiple reviews praise helpful, friendly staff: resolved A/C quickly, provided free transfers, golf-cart/shuttle assistance and assisted with transfers to other hotels.

Well located near Sairee Beach and town (10–15 min walk); tranquil setting at forest edge appreciated despite being on a slope.

Rooms described as large, comfortable with great views and some with swim-up pools; some issues noted (uncomfortable pillows, poor room lighting, occasional A/C problems that were fixed).

Good amenities like swim-up pools, golf carts and shuttles, but no on-site restaurant (takeaway only) and limited in-room extras (e.g., single Nespresso pod) were negatives.

Standard quality for this hotel tier.

Breakfast repeatedly praised as extensive and varied; negatives include hot breakfast area (no air-conditioning) and lack of an on-site restaurant.

Majority of stays described as very positive and relaxing (oasis-like), with recurring negatives being noise from wildlife/toads at night and accessibility/steps.