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Premier Inn London Kingston Upon Thames

Kingston Upon Thames · GB

Premier Inn London Kingston Upon Thames

9.1
Exceptional4,586 reviews
  1. Hotel Collection
  2. /Hotels in Kingston Upon Thames
  3. /Premier Inn London Kingston Upon Thames
Free WiFiParking (limited spaces)Wheelchair-accessible on-site restaurantElevatorBreakfast available (surcharge)Express check-out

Check-in / Check-out

From 03:00 PM · Until 12:00 PM

Classification

3-Star Hotel

Amenities

Elevator, Breakfast available (surcharge), Express check-out, Smoke-free property, Parking (limited spaces), Wheelchair-accessible public washroom

Location

Kingston Upon Thames, GB

Discover a modern retreat at our Premier Inn London Kingston Upon Thames, where comfort meets convenience in the heart of Grove.

Exceptional Location

Nestled just moments from the scenic Thames River and a quick drive to the historic Hampton Court Palace, our hotel brings numerous attractions right to your doorstep.

Comfortable Accommodations

Our 160 smoke-free guestrooms are designed to offer you a peaceful sanctuary during your stay, featuring modern amenities that cater to your every need.

Convenient Amenities

Enjoy our buffet breakfast to kick-start your day, and take advantage of our 24-hour front desk and limited on-site parking for ultimate convenience.

Escape to comfort and adventure—book your stay at Premier Inn London Kingston Upon Thames today!

Loading rooms and rates...

Location

How to Find Us

Combined House, 15 Wheatfield Way, Kingston Upon Thames, England, KT1 2PD

Kingston Upon Thames · GB

44-71-0333 003 3403

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

Prices include the taxes and fees paid when you book. Some hotels charge a resort, city or service fee on arrival; where they do, the amount is shown with each room and at checkout. A valid credit card is required at check-in.

Important Information

  • Parking height restrictions apply.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • A deposit may be required at the property.

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Guest Reviews

What Guests Say

9.1

Exceptional

4,586 reviews

Highlights

  • +Central, convenient location with good views
  • +Friendly and helpful staff
  • +Good breakfast variety
  • +Safe on-site parking
  • +Clean rooms and effective air-conditioning in many reviews

Could Improve

  • –Rooms can be small/compact
  • –Missing or small minibar/fridge in some rooms
  • –Occasional bathroom cleanliness or shower leakage issues
  • –Slow check-in in at least one report and minor maintenance issues (hairdryer, elevator)
Cleanliness8.2

Generally reported as clean in multiple reviews ("clean room", "numeris švarus", "чисто"), with a few specific complaints about bathroom cleanliness or shower area in isolated cases.

Service8.6

Staff repeatedly described as friendly and helpful (multiple mentions: "personal del hotel fue muy amable", "Helpful staff", "personalas super malonus"); some operational delays at check-in noted but overall service is a strength.

Location9.0

Consistently praised for central and convenient location, short walks to attractions and good access by car/parking (comments in several languages highlighting excellent location and views from 16th floor).

Room Quality7.4

Mixed comments: good showers and functioning AC in many rooms, pleasant views, but rooms described as small/compact, some layout/fixture issues (tight space, poorly placed sockets) and occasional lack of in-room water or broken hairdryer.

Amenities7.0

Parking and breakfast offerings are positives, but recurring negatives include missing or small minibar/fridge, an elevator safety issue, and some rooms lacking expected small amenities (no fridge, no cosmetic tissues).

Value for Money8.2

Several guests explicitly noted fair or good price-quality ratio ("Calidad precio me pareció justa", "very good price-performance"), indicating perceived good value overall.

Food and Beverage8.3

Breakfast repeatedly praised for variety and quality (fruits, juices, cheeses, meats, breads); staff in dining area noted as attentive, making F&B a clear positive.

Overall Experience8.1

Overall sentiment is positive — pleasant stays, suitable for transit or city trips, good staff and breakfasts, with some manageable negatives (small rooms, a few amenity/maintenance issues).

X3305EHmatte

Friends Getaway · Nov 2025

10

Excellent Check In

Liked:Really good check in experience - arrived early with my partner on a Sunday to be greeted by Karen who was wonderfully helpful and efficient. Nice and easy for a Sunday.

via tripadvisor

9catarinag

Solo Travel · Nov 2025

10

Very Central Hotel & Lovely Staff

Liked:Very central hotel and well served by public transport. The staff was very friendly, kind and helpful. Thank you so much for you sympathy and for helping me during my stay! 🙏🏼☺️

via tripadvisor

F8270YPshays

Family · Nov 2025

10

Highly recommended

Liked:Great food excellent service and the wonderful atmosphere highly recommended thanks Mr. Ardy very friendly very testy food

via tripadvisor

797simplet

Friends Getaway · Nov 2025

10

Perfection

Liked:Amazing experience. Good customer service and friendly staff. Would for sure visit again as everything they provide is to perfection.

via tripadvisor

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