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The Royal Kelowna - Bellstar Hotels & Resorts

Kelowna · CA

The Royal Kelowna - Bellstar Hotels & Resorts

8.9
Excellent557 reviews
  1. Hotel Collection
  2. /Hotels in Kelowna
  3. /The Royal Kelowna - Bellstar Hotels & Resorts
WiFi availableFree WiFiParkingPrivate parkingAccessible parkingParking garage

Check-in / Check-out

From 04:00 PM · Until 11:00 AM

Classification

4-Star Hotel

Amenities

WiFi available, Free WiFi, Parking, Non-smoking rooms, Air conditioning, Fitness center

Location

Kelowna, CA

Rooftop Infinity Pool and Hot Tub

Experience luxury at The Royal Kelowna with a rooftop infinity pool and hot tub, perfect for unwinding while enjoying stunning views of the city.

Spacious Apartment with Full Kitchen

Our apartments feature an open plan living and dining room, complete with a full kitchen for your convenience. Enjoy the comfort of a flat-screen TV, sofas, and dining table during your stay.

Fitness Centre, Sauna, and BBQ Facilities

Stay active in our fitness centre, rejuvenate in the sauna, or host a BBQ gathering with our on-site facilities. The Royal Kelowna ensures a well-rounded experience for all guests.

Book now to indulge in a lavish stay at The Royal Kelowna - Bellstar Hotels & Resorts, where luxury meets convenience.

Loading rooms and rates...

Location

How to Find Us

1288 Water Street

Kelowna · CA

Policies

Good to Know

Check-in & Check-out

Check-in from 04:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

Prices include the taxes and fees paid when you book. Some hotels charge a resort, city or service fee on arrival; where they do, the amount is shown with each room and at checkout. A valid credit card is required at check-in.

Important Information

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Guests under the age of 18 can only check in with a parent or official guardian. A deposit may be required at the property.

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Guest Reviews

What Guests Say

8.9

Excellent

557 reviews

Highlights

  • +Beautiful location
  • +Spacious rooms
  • +Good amenities

Could Improve

  • –Dated property
  • –Some cleanliness issues
  • –Staff service lapses
Cleanliness8.1

Showers have black mold starting; indicated a need for deeper cleaning.

Service9.6

Staff remembered guests and provided good service despite some mentioned issues.

Location9.6

Great downtown location with beautiful views and proximity to amenities.

Room Quality8.6

Spacious and comfortable rooms, but some are dated.

Amenities8.6

Pool, gym, and spacious rooms pleased guests, though some amenities were not functional.

Value for Money9.1

Higher rates reflect good location but some elements need renovation.

Food and Beverage8.6

No on-site restaurant mentioned, but options close by.

Overall Experience9.1

Generally positive stay with only minor complaints.

Danielle

Couple · Sep 2026

7

Nice comfortable quiet hotel with friendly staff.

Liked:Location. Hotel. Size of suite. Easy access to many restaurants and close to downtown, shopping area. Friendly staff.
Disliked:Pool water too cold . Sheets on bed. Carpets needing shampooing.

via Nuitee

Elizabeth

Solo Traveller · Sep 2026

9
Liked:The location was ideal. Beautiful views Spacious apartment with good layout
Disliked:Poor quality bedlinen and pillows No luggage rack in 2nd bedroom No security safe in 2nd bedroom. Kitchen layout not ideal with regards the coffee maker which was too tall to use without moving it out every time to fill with water and coffee. This was very annoying.

via Nuitee

Rebecca

Couple · Sep 2026

7

We would not stay here again and would recommend looking at other options in Kelowna.

Liked:The one real highlight was the rooftop area, with a pool, hot tubs, BBQs and seating. It’s a pleasant space, although relatively small and it can become quite crowded.
Disliked:At approximately $750 per night, we expected a much higher standard from The Royal Kelowna and were extremely disappointed with the value. Our room was run down and in desperate need of renovation and updating. Housekeeping was minimal, and we were surprised to discover there is no restaurant or bar on the property. We later learned that The Royal Kelowna is a fractional ownership property, which may help explain why the experience felt quite different from a traditional upscale hotel.

via Nuitee

Jason

Couple · Sep 2026

9
Liked:Location
Disliked:Nothing

via Nuitee

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