Kelowna · CA

Four Points by Sheraton Kelowna Airport

Name: Four Points by Sheraton Kelowna Airport
Address: 5505 Airport Way, Kelowna, V1V 3C3
Telephone: +1 855-900-5505
Rating: 9

Exceptional1,038 reviews

Secured parkingParkingRestaurantAccess to nearby indoor poolSwimming poolHeated pool

Check-in / Check-out

From 04:00 PM · Until 12:00 PM

Classification

3-Star Hotel

Amenities

ATM/banking, Television in common areas, Front desk (limited hours), Express check-in, Free wired internet, Snack bar/deli

Location

Kelowna, CA

Convenient Airport Shuttle and Indoor Pool

The Four Points by Sheraton Kelowna Airport offers a complimentary 24-hour airport shuttle, making travel a breeze. Guests can unwind in the indoor pool and hot tub after a long day of travel.

Delicious Dining Options and Relaxing Atmosphere

Enjoy a delectable meal at the on-site Gulfstream Restaurant, serving breakfast, lunch, and dinner. With a variety of steak and seafood selections and a full wine list, guests are in for a culinary treat. The seasonal outdoor patio provides a perfect setting to unwind.

Modern Amenities and Fitness Facilities

Each guest room is equipped with a flat-screen cable TV, work desk, and coffee maker for convenience. The hotel also features a 24-hour fitness centre for guests to stay active. Free WiFi, air conditioning, and complimentary parking add to the overall comfort of the stay.

Book your stay at Four Points by Sheraton Kelowna Airport for a relaxing and convenient experience.

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Location

How to Find Us

5505 Airport Way

Kelowna · CA

+1 855-900-5505

Policies

Good to Know

Check-in & Check-out

Check-in from 04:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

Prices include the taxes and fees paid when you book. Some hotels charge a resort, city or service fee on arrival; where they do, the amount is shown with each room and at checkout. A valid credit card is required at check-in.

Important Information

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. In the event of an early departure, the property will charge you the full amount for your stay. Guests under the age of 18 can only check in with a parent or official guardian. A deposit may be required at the property.

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Kelowna · CA

Four Points by Sheraton Kelowna Airport

Exceptional1,038 reviews

Secured parkingParkingRestaurantAccess to nearby indoor poolSwimming poolHeated pool

Check-in / Check-out

From 04:00 PM · Until 12:00 PM

Classification

3-Star Hotel

Amenities

ATM/banking, Television in common areas, Front desk (limited hours), Express check-in, Free wired internet, Snack bar/deli

Location

Kelowna, CA

Convenient Airport Shuttle and Indoor Pool

The Four Points by Sheraton Kelowna Airport offers a complimentary 24-hour airport shuttle, making travel a breeze. Guests can unwind in the indoor pool and hot tub after a long day of travel.

Delicious Dining Options and Relaxing Atmosphere

Modern Amenities and Fitness Facilities

Book your stay at Four Points by Sheraton Kelowna Airport for a relaxing and convenient experience.

Loading rooms and rates...

Guest Reviews

What Guests Say

9.0

Exceptional

1,038 reviews

Highlights

+Clean rooms
+Friendly staff
+Great location near airport
+Good food and beverage options

Could Improve

–Some rooms reported to be dark
–Initial staff communication issues

Cleanliness9.3

Numerous positive mentions of cleanliness across reviews.

Service9.3

Most reviews highlighted friendly and accommodating service.

Location9.3

Many reviews praised the hotel's proximity to the airport.

Room Quality8.3

Some reviews mentioned discomfort due to dark rooms and miscommunication about bed sizes.

Amenities8.8

Amenities were generally well-received, though some minor issues were reported.

Value for Money8.3

Some reviewers noted slightly high prices relative to offerings.

Food and Beverage9.3

Positive comments about the restaurant and food quality.

Overall Experience9.3

Overall positive experiences with slight reservations in specific areas.

1faresc

Friends Getaway · Jun 2026

Worst customer service ever

Liked:If I could give this place -5 stars, I would. We had one of the worst dining experiences we’ve ever had at the bar at Four Points Kelowna Airport. Our table was completely ignored for a long time, and we eventually had to go up to the bar ourselves just to place a food order. We ordered a pizza and chicken wings. When the pizza arrived, there was a hair in it. My friend immediately brought it to the attention of our server, Valley. Unfortunately, she seemed completely unconcerned. She took the pizza away and later returned only to tell us that the kitchen was closed. There was no apology, no attempt to make things right, and no acknowledgment of how unacceptable the situation was. After that, we were largely ignored. I repeatedly asked to speak with a manager, but Valley disappeared for nearly 20 minutes. During that time, she walked past our table several times without speaking to us or providing any update. Eventually, we had to ask the bartender for assistance in finding a manager. The only bright spot of the evening was the bartender, Carlen. He was professional, attentive, and genuinely tried to help when no one else seemed interested. His customer service stood out and was the only positive part of the night. We eventually spoke with the manager, Steve, but by that point the experience had already been ruined. Between being ignored, having to order our own food at the bar, receiving a pizza with a hair in it, the complete lack of apology, and the poor service throughout the evening, this was an unacceptable experience. I rarely leave negative reviews, but people should know what to expect. We will not be returning and hope management takes these concerns seriously

via tripadvisor

Andrew

Solo Traveller · Mar 2026

excellent, warm comforatable

Liked:planes delayed so reqiured accomadation unexpected. staff (Nav night supervisor was excellent

Disliked:NAD

via Nuitee

Blair

Couple · Mar 2026

Liked:Location was very good but best thing was the bar/restaurant in the lobby. Great buzz with helpful staff and really good food.

via Nuitee

Sheena

Family With Children · Mar 2026

Convenient stay for a quick sleep.

Liked:Good location close to airport

Disliked:Not great wine in bar.

via Nuitee

Location

How to Find Us

5505 Airport Way

Kelowna · CA

+1 855-900-5505

Policies

Good to Know

Check-in & Check-out

Check-in from 04:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.