Kelowna · CA

Best Western Plus Kelowna Hotel & Suites

Name: Best Western Plus Kelowna Hotel & Suites
Address: 2402 Highway 97 North, Kelowna, V1X 4J1
Telephone: +1 250-860-1212
Rating: 8.8

8.8

Excellent973 reviews

WiFi availableParkingFree ParkingAccessible parkingRestaurantSwimming pool

Check-in / Check-out

From 04:00 PM · Until 11:00 AM

Classification

4-Star Hotel

Amenities

WiFi available, Parking, Free Parking, Non-smoking rooms, Air conditioning, Fitness center

Location

Kelowna, CA

Luxurious Amenities

This British Columbia hotel offers a full-service spa, indoor heated mineral pool, and a gym for guests to unwind and stay active during their stay.

Culinary Delights

Indulge in delicious meals at the on-site restaurant serving dinner and a pub offering lunch and dinner options. Start your day right with a complimentary hot breakfast buffet in the Atrium.

Convenience and Comfort

Enjoy modern amenities in the guest rooms such as a 40-inch flat-screen TV and an iPod docking station. Take advantage of the complimentary airport shuttle, outdoor hot tubs, and free Wi-Fi offered by the hotel.

Book now to experience the perfect blend of relaxation and convenience at Kelowna Best Western Hotel and Suites.

Loading rooms and rates...

Location

How to Find Us

2402 Highway 97 North

Kelowna · CA

+1 250-860-1212

Policies

Good to Know

Check-in & Check-out

Check-in from 04:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

Prices include the taxes and fees paid when you book. Some hotels charge a resort, city or service fee on arrival; where they do, the amount is shown with each room and at checkout. A valid credit card is required at check-in.

Important Information

For tour bookings with more than 5 rooms, please inform the hotel in advance with a rooming list (guest names for each room), time of arrival, and if any parking is required for the tour bus. Please note that parking will be limited from 1 to 6 October 2017. Some noise is anticipated in the main hotel area between 08:00 and 18:00 due to the use of heavy equipment during a new signage installation. Please note that the restaurant is open from 11:00 daily.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Guests under the age of 18 can only check in with a parent or official guardian. A deposit may be required at the property.

Why Dyme

Travel Smarter. Make an Impact.

Every trip you book through Dyme funds renewable energy projects around the world. Same hotels, better prices, real change.

Save up to 35%

Exclusive member rates on 2M+ hotels worldwide

Fund Clean Energy

Your booking directly finances renewable electricity

Price Guarantee

Find a lower rate anywhere and we'll match it

Stay in the loop

Travel deals, sustainability updates, and no spam. Ever.

Kelowna · CA

Best Western Plus Kelowna Hotel & Suites

8.8

Excellent973 reviews

WiFi availableParkingFree ParkingAccessible parkingRestaurantSwimming pool

Check-in / Check-out

From 04:00 PM · Until 11:00 AM

Classification

4-Star Hotel

Amenities

WiFi available, Parking, Free Parking, Non-smoking rooms, Air conditioning, Fitness center

Location

Kelowna, CA

Luxurious Amenities

This British Columbia hotel offers a full-service spa, indoor heated mineral pool, and a gym for guests to unwind and stay active during their stay.

Culinary Delights

Indulge in delicious meals at the on-site restaurant serving dinner and a pub offering lunch and dinner options. Start your day right with a complimentary hot breakfast buffet in the Atrium.

Convenience and Comfort

Book now to experience the perfect blend of relaxation and convenience at Kelowna Best Western Hotel and Suites.

Loading rooms and rates...

Guest Reviews

What Guests Say

8.8

Excellent

973 reviews

Highlights

+Great management responsiveness
+Comfortable rooms
+Convenient location

Could Improve

–Issues with cleanliness
–Breakfast options not accommodating
–Non-functional amenities

Cleanliness8.3

Some complaints regarding cleanliness with described issues in multiple rooms.

Service9.7

Overall positive experiences with staff, including helpful front desk service.

Location9.8

Convenient location with easy access to shops and airport.

Room Quality8.7

Generally clean and comfortable rooms with a few noted issues.

Amenities8.3

Gym equipment not functioning and breakfast options lacking for specific diets.

Value for Money9.2

Reasonable pricing noted during holiday season, but some issues affected experience.

Food and Beverage7.3

Complaints about breakfast variety and quality; needs improvement.

Overall Experience9.2

Mixed experiences, but overall a favorable stay despite some setbacks.

Sarmad M Qureshi

Solo Traveller · Sep 2026

Liked:Nothing special

Disliked:There was no maintenance no staff to take care of issues curtains broken bathroom overflow old gotel and hi prices and customer support is too late

via Nuitee

Ziella

Solo Traveller · Sep 2026

Good location but value and facilities was not worth it.

Liked:The rooms were huge and it's nice that there was direct access to the green space in the back. It helped getting the puppy out and also accessing the pool area. Staff were polite and smiling. Two hot tubs are outside were ok but these are very small for such a huge property with very many guests on a peak season. The guests come in huge groups (sports teams, families, tourists alike, etc.) Imagine the wait to habe your turn, or the number of people actually in it. The location was nice, it was accessible and nearby some stores or shops if you need some stuff the last minute.. However for a family or guests who wants to relax, I recommend considering other properties that are comparable to this one. In our opinion and experience, the value of what we paid for three nights wasn't reciprocated really well.

Disliked:The pet-friendly rooms are not bookable thru Booking.com , all it says is that they are pet-friendly. You have to ensure that you call the hotel after booking (or even prior) to make sure there is still a pet-friendly room available. We stayed for three nights during a long weekend. Another surpise we found out was that all rooms located on the first floor (pet-friendly ones) do not have a microwave on them at all. This is the first (and hopefully only) hotel that we have ever been to that does not have a microwave in a room. Wheb we discovered and asked, we were told that only suites do have the microwave. So if you want something warmed up, you have to bring it to the front desk every time.. Although they said that it's not an inconvenience for them (staff), it's still and inconvenience for guests to do so each time. The staff also have to heat it downstairs in the staff area/kitchen so that takes time. It's a little concerning too since someone else is handling your food. So be prepared for that. We have children and a pet and have dietary needs so this was a disappointment for us. Other issue we encountered during our second night was that the A/C stopped working. Kids especially couldn't sleep as it was warm. The staff brought an electric fan which eventually helped. Housekeeping left dirty face towels on the bathroom counter. They replenished the other towels but perhaps just forgotten the dirty ones. Those ones looked like they were small rags that were used to clean the surface though— not exactly the face towels that we actually used. The floor does not get cleaned as well. We still see debris and dust. Lastly– the indoor swimming pool needs to be cleaned and maintained properly. First time we used it and the water is obviously icky (should I say salty? yuck.) We didn't stay as much as we intended to so kids were a bit upset.

via Nuitee

Gwen

Solo Traveller · Sep 2026

I liked that I could walk through the center to swim/sit by the pool

Liked:Could walk to some restaurants/stores

Disliked:My balcony was tiny and I should’ve been told it looked into the parking lot. No choice in pillows, too big and fluffy. Got a sore neck. No movies to watch on the tv. Took a while to figure out how to use the remote.

via Nuitee

Harmanpreet

Solo Traveller · Sep 2026

Amazing

Liked:yes

Disliked:i like

via Nuitee

Location

How to Find Us

2402 Highway 97 North

Kelowna · CA

+1 250-860-1212

Policies

Good to Know

Check-in & Check-out

Check-in from 04:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.