Name: Best Western Plus Kelowna Hotel & Suites
Address: 2402 Highway 97 North, Kelowna, V1X 4J1
Rating: 8.8

Best Western Plus Kelowna Hotel & Suites | Member Rates | Dyme

WiFi availableParkingFree ParkingAccessible parkingRestaurantSwimming pool

Check-in / Check-out

From 04:00 PM · Until 11:00 AM

Classification

4-Star Hotel

Amenities

WiFi available, Parking, Free Parking, Non-smoking rooms, Air conditioning, Fitness center

Location

Kelowna, ca

Luxurious Amenities

This British Columbia hotel offers a full-service spa, indoor heated mineral pool, and a gym for guests to unwind and stay active during their stay.

Culinary Delights

Indulge in delicious meals at the on-site restaurant serving dinner and a pub offering lunch and dinner options. Start your day right with a complimentary hot breakfast buffet in the Atrium.

Convenience and Comfort

Enjoy modern amenities in the guest rooms such as a 40-inch flat-screen TV and an iPod docking station. Take advantage of the complimentary airport shuttle, outdoor hot tubs, and free Wi-Fi offered by the hotel.

Book now to experience the perfect blend of relaxation and convenience at Kelowna Best Western Hotel and Suites.

Accommodations

Rooms & Suites

Check-in

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Guests

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Guest Reviews

What Guests Say

8.8

Excellent

947 reviews

Highlights

+Great management responsiveness
+Comfortable rooms
+Convenient location

Could Improve

–Issues with cleanliness
–Breakfast options not accommodating
–Non-functional amenities

Cleanliness8.3

Some complaints regarding cleanliness with described issues in multiple rooms.

Service9.7

Overall positive experiences with staff, including helpful front desk service.

Location9.8

Convenient location with easy access to shops and airport.

Room Quality8.7

Generally clean and comfortable rooms with a few noted issues.

Amenities8.3

Gym equipment not functioning and breakfast options lacking for specific diets.

Value for Money9.2

Reasonable pricing noted during holiday season, but some issues affected experience.

Food and Beverage7.3

Complaints about breakfast variety and quality; needs improvement.

Overall Experience9.2

Mixed experiences, but overall a favorable stay despite some setbacks.

Lorraine

Family With Children · Jun 2026

I paid $385 for a cancellation fee because my reservation for a pet friendly room was not available

Liked:room and location

Disliked:That they didn't get my reservation correct and took zero accountability and placed the blame on using a third party booking company

via Nuitee

Traveler06538340300

Friends Getaway · Jun 2026

Great centrally located hotel in Kelowna

Liked:The hotel is well located for restaurants and other shopping needs. The staff were friendly and helpful. The rooms are clean and comfortable, although none of the rooms have comfort height toilets. I would recommend this hotel to anyone.

via tripadvisor

BKandAK

Couples · Jun 2026

Two nights

Liked:Initially we were given room 824 but after a few hours, we requested to be moved due to noise from the highway/main road. We were moved to 325 which overlooked the hotel's green space & the room was much quieter although we couldn't use the heat/control system because it was as loud as a freight train. The staff at this hotel are excellent. We appreciated that the hotel also has guest laundry machines. We did not use the spa, fitness centre or pool.

via tripadvisor

Cristiane

Extended Group · Jun 2026

Pipes issue

Disliked:During my daughter's four years of university, I stayed at this hotel a couple of times each year. Out of eight visits, this is the only one where I have to say I didn't enjoy the experience. The shower in the room above or next to ours made a terrible noise, and I think the same happened when we showered. Besides this noise, there was something else in the neighbouring rooms that sounded like a jackhammer on the floor. The neighbours arrived late, and this occurred repeatedly, but I don't know if it was their fault or an issue with the water pipes.

via Nuitee

Location

How to Find Us

2402 Highway 97 North

Kelowna · ca

Policies

Good to Know

Check-in & Check-out

Check-in from 04:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

For tour bookings with more than 5 rooms please inform the hotel in advance with a rooming list (guest names for each room), time of arrival, and if any parking is required for the tour bus. Please note, parking will be limited from 1-6 October 2017. Some noise between the hours of 08:00–18:00 is anticipated around the main area of the hotel due to the usage of heavy equipment during a new signage installation.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

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