Name: Best Western Plus Kelowna Hotel & Suites
Address: 2402 Highway 97 North, Kelowna, V1X 4J1
Telephone: +1 250-860-1212
Rating: 8.8

Best Western Plus Kelowna Hotel & Suites | Member Rates | Dyme

WiFi availableParkingFree ParkingAccessible parkingRestaurantSwimming pool

Check-in / Check-out

From 04:00 PM · Until 11:00 AM

Classification

4-Star Hotel

Amenities

WiFi available, Parking, Free Parking, Non-smoking rooms, Air conditioning, Fitness center

Location

Kelowna, ca

Luxurious Amenities

This British Columbia hotel offers a full-service spa, indoor heated mineral pool, and a gym for guests to unwind and stay active during their stay.

Culinary Delights

Indulge in delicious meals at the on-site restaurant serving dinner and a pub offering lunch and dinner options. Start your day right with a complimentary hot breakfast buffet in the Atrium.

Convenience and Comfort

Enjoy modern amenities in the guest rooms such as a 40-inch flat-screen TV and an iPod docking station. Take advantage of the complimentary airport shuttle, outdoor hot tubs, and free Wi-Fi offered by the hotel.

Book now to experience the perfect blend of relaxation and convenience at Kelowna Best Western Hotel and Suites.

Accommodations

Rooms & Suites

Check-in

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Guests

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Guest Reviews

What Guests Say

8.8

Excellent

970 reviews

Highlights

+Great management responsiveness
+Comfortable rooms
+Convenient location

Could Improve

–Issues with cleanliness
–Breakfast options not accommodating
–Non-functional amenities

Cleanliness8.3

Some complaints regarding cleanliness with described issues in multiple rooms.

Service9.7

Overall positive experiences with staff, including helpful front desk service.

Location9.8

Convenient location with easy access to shops and airport.

Room Quality8.7

Generally clean and comfortable rooms with a few noted issues.

Amenities8.3

Gym equipment not functioning and breakfast options lacking for specific diets.

Value for Money9.2

Reasonable pricing noted during holiday season, but some issues affected experience.

Food and Beverage7.3

Complaints about breakfast variety and quality; needs improvement.

Overall Experience9.2

Mixed experiences, but overall a favorable stay despite some setbacks.

Janice

Family With Children · Aug 2026

Liked:Breakfast was so good.

via Nuitee

Lucyshyn

Couple · Aug 2026

Disliked:Booking .com made the reservation to find out once we got there there was no room

via Nuitee

Vala

Couple · Aug 2026

The bed was comfortable, but the cleanliness, breakfast quality, and overall presentation of the hotel were disappointin

Liked:The room, bed, mattress, and pillows were comfortable.

Disliked:The bed sheets had black stains on them. The breakfast was very basic and the quality was not good at all. There were not enough tables inside for the number of guests, so we had to sit outside. The patio and the tables were very dirty, and there was a dead bird next to our table. The swimming pool and hot tub water were cloudy and dirty. There was only one staff member cleaning the breakfast area, so the tables were rarely cleaned, even after guests had left. Overall, the breakfast quality was very poor and very minimal.

via Nuitee

bonniebJ9159AW

Family · Aug 2026

Worst experience ever!

Liked:We were attending a wedding and we booked months in advance . When arriving in Kelowna from Calgary, Alberta things at the check-in were not going as planned . We were tired exhausted and stressed but the staff were wonderful and I thought trying their best to help us . Finally we got things worked out and they told me that I was a valued Best Western member and they would give us an upgrade . We thought wonderful took our luggage up the lift and my daughter took the stairs with the dogs as the lift was too small. The next morning everything changed again the staff were mad that we were in a non pet-friendly room and that we were trying to hide the dogs and that they were going to charge us all these extra fees. Not only that but they had no available rooms for us . So here we were in peak season trying to attend a wedding , left looking for a place to stay for night with 2 dogs . Huge thanks goes out to the people at the Super 8 who were so helpful and understanding and they had a microwave in the room , ours didn't . These things can make all the difference to a customer . Thanks Super 8 for your help during a crisis!

via tripadvisor

Location

How to Find Us

2402 Highway 97 North

Kelowna · ca

+1 250-860-1212

Policies

Good to Know

Check-in & Check-out

Check-in from 04:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

For tour bookings with more than 5 rooms, please inform the hotel in advance with a rooming list (guest names for each room), time of arrival, and if any parking is required for the tour bus. Please note that parking will be limited from 1 to 6 October 2017. Some noise is anticipated in the main hotel area between 08:00 and 18:00 due to the use of heavy equipment during a new signage installation. Please note that the restaurant is open from 11:00 daily.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Guests under the age of 18 can only check in with a parent or official guardian. A deposit may be required at the property.

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