Delta Hotels by Marriott Grand Okanagan Resort

Multiple reviewers described the hotel as clean and modern; general impressions of good housekeeping and well-maintained public areas.

Staff repeatedly praised as helpful, friendly, welcoming and accommodating (check-in staff, hosts and servers noted positively); service is a strong positive in reviews.

Location repeatedly described as excellent—waterfront, within walking distance to restaurants, shops and marina; several guests called it 'perfect' for Kelowna.

Mixed to negative: several guests reported loud/poor air-conditioning, non-working coffee maker/outlets and a room quality that did not match the premium price.

Mixed: complimentary bike/kayak rentals and a good pool were positives, but issues noted with in-room coffee cups (paper/styrofoam), lack of bathrobes/slippers, slow elevators and occasional limited pool seating.

Multiple complaints about unexpected $45 resort fee and perceived overpricing (lunch and room rate); several guests felt the stay did not represent the price paid.

Generally positive on F&B service and buffet breakfast (described as fabulous) though some found lunch average and overpriced; overall mixed-leaning-positive.

Mixed overall: several families reported a wonderful stay and strong positives (location, staff, activities), while others were disappointed due to room issues and unexpected fees.