Name: Red Roof Inn Jacksonville - Cruise Port
Address: 10901 Harts Road, Jacksonville, FL 32218
Telephone: +1 904-751-3888
Rating: 6.6

Red Roof Inn Jacksonville - Cruise Port | Member Rates | Dyme

WiFi availableFree WiFiParkingFree ParkingPrivate parkingAccessible parking

Check-in / Check-out

From 03:00 PM · Until 11:00 AM

Classification

2-Star Hotel

Amenities

WiFi available, Free WiFi, Parking, Free Parking, Non-smoking rooms, Air conditioning

Location

Jacksonville, us

Convenient Location

Located just 5.3 km from Jacksonville Zoo Gardens, Red Roof Inn Jacksonville - Cruise Port offers a comfortable stay with easy access to nearby attractions.

Modern Amenities

Enjoy free WiFi and private parking during your stay at this 2-star motel. The 24-hour front desk ensures your needs are met promptly, making your visit stress-free.

Nearby Attractions

Explore popular landmarks such as Prime F. Osborn III Convention Center and Florida Theatre, both just a short drive away. With the Jacksonville International Airport also in close proximity, your travels are made convenient.

Book your stay at Red Roof Inn Jacksonville - Cruise Port for a seamless and enjoyable experience.

Accommodations

Rooms & Suites

Check-in

Check-out

Guests

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Guest Reviews

What Guests Say

6.6

Good

353 reviews

Highlights

+Staff friendliness
+Location convenience

Could Improve

–Cleanliness issues
–Safety concerns
–Lack of amenities

Cleanliness4.1

Numerous complaints about bugs and unclean facilities.

Service10.0

Some staff were noted as awesome, but issues with refunds and cleanliness detract from overall experience.

Location5.1

Concerns about safety, illegal activities, and unsavory characters nearby.

Room Quality7.1

Mixed opinions; clean and quiet rooms mentioned, but issues such as temperature and maintenance noted.

Amenities6.1

No breakfast and no housekeeping reported; amenities not up to standard.

Value for Money5.1

Overbooking and refund issues lead to dissatisfaction regarding value.

Food and Beverage8.1

Limited offerings and quality; issues surrounding cleanliness in areas where food might be served.

Overall Experience7.1

A generally negative overall sentiment with multiple serious complaints.

Sanjah

Couple · Jun 2026

The worst ever

Liked:I would never stay there. It was horrible.

Disliked:Everything the people, yelling and cussing all hours of the night people running around I did not like it

via Nuitee

David

Solo Traveller · Jun 2026

It was ok but the room didn’t have a refrigerator

Liked:Peace and quiet

Disliked:No refrigerator in the rooms

via Nuitee

Ladonna

Couple · Jun 2026

Liked:Nothing

Disliked:Complete dump just knock the building down

via Nuitee

Gillis

Couple · May 2026

I will never stay there again

Liked:Was nothing that I liked

Disliked:Service was not good at all main lobby stayed locked most of the time had to ware before we could check in had to ware a long time

via Nuitee

Location

How to Find Us

10901 Harts Road

Jacksonville · us

+1 904-751-3888

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

Please note that a valid credit card is required at check-in. Guests must be 21 years of age or older to check in. One, well-behaved domestic pet (cat or dog) Stays Free! Pets must be declared at check-in. Up to 2 pets allowed per room. Second pet $15/ night, not to exceed 7 nights or $105 per pet per stay. Pet not to exceed 80 pounds. Service and emotional support animals are always welcome.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

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