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Red Roof Inn Jacksonville - Cruise Port

Jacksonville · US

Red Roof Inn Jacksonville - Cruise Port

6.6
Good355 reviews
  1. Hotel Collection
  2. /Hotels in Jacksonville
  3. /Red Roof Inn Jacksonville - Cruise Port
WiFi availableFree WiFiParkingFree ParkingPrivate parkingAccessible parking

Check-in / Check-out

From 03:00 PM · Until 11:00 AM

Classification

2-Star Hotel

Amenities

WiFi available, Free WiFi, Parking, Free Parking, Non-smoking rooms, Air conditioning

Location

Jacksonville, US

Convenient Location

Located just 5.3 km from Jacksonville Zoo Gardens, Red Roof Inn Jacksonville - Cruise Port offers a comfortable stay with easy access to nearby attractions.

Modern Amenities

Enjoy free WiFi and private parking during your stay at this 2-star motel. The 24-hour front desk ensures your needs are met promptly, making your visit stress-free.

Nearby Attractions

Explore popular landmarks such as Prime F. Osborn III Convention Center and Florida Theatre, both just a short drive away. With the Jacksonville International Airport also in close proximity, your travels are made convenient.

Book your stay at Red Roof Inn Jacksonville - Cruise Port for a seamless and enjoyable experience.

Loading rooms and rates...

Location

How to Find Us

10901 Harts Road

Jacksonville · US

+1 904-751-3888

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

Prices include the taxes and fees paid when you book. Some hotels charge a resort, city or service fee on arrival; where they do, the amount is shown with each room and at checkout. A valid credit card is required at check-in.

Important Information

Please note that a valid credit card is required at check-in. Guests must be 21 years of age or older to check in. One, well-behaved domestic pet (cat or dog) Stays Free! Pets must be declared at check-in. Up to 2 pets allowed per room. Second pet $15/ night, not to exceed 7 nights or $105 per pet per stay. Pet not to exceed 80 pounds. Service and emotional support animals are always welcome.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

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Guest Reviews

What Guests Say

6.6

Good

355 reviews

Highlights

  • +Staff friendliness
  • +Location convenience

Could Improve

  • –Cleanliness issues
  • –Safety concerns
  • –Lack of amenities
Cleanliness4.1

Numerous complaints about bugs and unclean facilities.

Service10.0

Some staff were noted as awesome, but issues with refunds and cleanliness detract from overall experience.

Location5.1

Concerns about safety, illegal activities, and unsavory characters nearby.

Room Quality7.1

Mixed opinions; clean and quiet rooms mentioned, but issues such as temperature and maintenance noted.

Amenities6.1

No breakfast and no housekeeping reported; amenities not up to standard.

Value for Money5.1

Overbooking and refund issues lead to dissatisfaction regarding value.

Food and Beverage8.1

Limited offerings and quality; issues surrounding cleanliness in areas where food might be served.

Overall Experience7.1

A generally negative overall sentiment with multiple serious complaints.

Jason

Solo Traveller · Sep 2026

1
Liked:Front desk was very kind and helpful
Disliked:Rooms were outdated and not clean. Seen a few roaches call across the bed.

via Nuitee

Sachin

Solo Traveller · Sep 2026

2
Liked:Nothing
Disliked:Floor was dirty Whole place smell like weed

via Nuitee

Jefre

Couple · Sep 2026

1

I don’t recommend no one to stay there. Horrible place

Liked:Nothing at all everything smelled horrible it did t even look like a hotel I do not recommend
Disliked:Rouches everywhere and stain holes on the bed

via Nuitee

Arma

Family With Children · Aug 2026

4

Decent place if you are looking to be out of there within a few hours or the next day

Liked:Walking distance from stores and food places For one night, the price was great and only 10 minutes from the port The staff was nice and helpful; watched our bags for an hour and let us check in early
Disliked:Smell of mildew and cigarettes in the lobby to the point that one of the workers was walking around spraying air freshener + the room Poor utilities; some of the outlets didn't work, bathroom did not look clean Severely outdated

via Nuitee

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