Name: DoubleTree by Hilton Hotel Jacksonville Airport
Address: 2101 Dixie Clipper Drive, Beeghly Heights, FL 32218
Telephone: +1 904-741-1997
Rating: 8.1

DoubleTree by Hilton Hotel Jacksonville Airport, Beeghly Heights | Member Rates | Dyme

WiFi availableFree WiFiParkingPrivate parkingAccessible parkingRestaurant

Check-in / Check-out

From 04:00 PM · Until 11:00 AM

Classification

4-Star Hotel

Amenities

Fitness facilities, WiFi available, Free WiFi, Parking, Non-smoking rooms, Air conditioning

Location

Beeghly Heights, us

Luxurious Amenities

DoubleTree by Hilton Hotel Jacksonville Airport offers an outdoor pool and free WiFi access. Rooms are equipped with modern essentials like a flat-screen TV and small refrigerator.

Convenient Facilities

Guests can enjoy a 24-hour fitness centre, luggage storage, and meeting spaces. The on-site Frequency Restaurant & Lounge serves delicious meals throughout the day.

Prime Location

Located just 1 km from Jacksonville International Airport, this hotel is a short drive from popular attractions like EverBank Field, Jacksonville Landing/Riverwalk, and Jacksonville Zoo & Gardens. Experience comfort and convenience at DoubleTree by Hilton Hotel Jacksonville Airport.

Accommodations

Rooms & Suites

Check-in

Check-out

Guests

Loading rooms and rates...

Guest Reviews

What Guests Say

8.1

Excellent

1,295 reviews

Highlights

+Friendly and helpful staff
+Convenient location near the airport
+Comfortable beds and nice breakfast options

Could Improve

–Cleanliness issues with rooms
–Some rooms had maintenance problems
–Additional charges for breakfast not expected

Cleanliness7.6

Several reviews mentioned issues like dirty rooms and stained conditions.

Service9.0

Staff were described as friendly and helpful, with specific compliments towards reception and bar staff.

Location8.6

Convenient location near the airport and shuttle service mentioned positively.

Room Quality7.0

Various comments indicated rooms were basic and some had maintenance issues.

Amenities8.1

Overall amenities were seen as decent, but some expected features like streaming services were lacking.

Value for Money7.5

Some reviews indicated that price did not match quality, especially regarding food costs.

Food and Beverage8.6

Breakfast options were positively reviewed, although some noted extra charges.

Overall Experience8.5

While there were negatives, the overall sentiment was positive with noted comfort during the stay.

374lajuanaf

Family · Aug 2026

Definitely not the level of customer service I expect from Hilton.

Liked:Very disappointing experience with the Front Desk Manager. Her demeanor was rude,combative, and nasty during the "Waye Family Reunion". She did not appear to handle pressure well and failed to demonstrate the patience, professionalism, and hospitality expected from someone in a management position.

via tripadvisor

rachellP4353VW

Family · Aug 2026

Extremely Disappointing Management Experience

Liked:Extremely Disappointing Management Experience My experience with the Front Desk Manager was extremely disappointing. Her demeanor was rude, nasty, confrontational, and unprofessional. What concerned me most was the way she handled herself when faced with pressure and a frustrated guest. Rather than making the guest feel heard and assisted, her approach made the situation more uncomfortable and confrontational. A manager should be setting the standard for the front desk team, particularly during challenging circumstances. Overall: 1 out of 5 stars. The attitude and handling of the situation significantly impacted my perception of the property and its leadership.

via tripadvisor

Travel48680922602

Business · Aug 2026

Service Worth Recognizing

Liked:As I am in town for a church convocation, we stayed at the Doubletree and I am so glad we did. Upon walking in and getting to the desk, I was greeted by Santrel and Tanika. Both ladies greeted us and welcomed us in. Santrel was who ended up assisting me and when I say WOW!! Santrel provided a stellar customer service experience. She checked in all 7 of my rooms. She engaged in conversation while efficiently executing the check-ins and she kept a smile the entire time. Oftentimes people are fast to complain, however, I want to celebrate Santrel for an exemplary customer service experience. Once checked in I headed to my room and was very happy with the look, cleanliness, size, and comfort of the bed. It was worth every penny. I fell in love with the plushness of the King Size bed. During my stay I had a few questions about coffee (yes, coffee) and interacted with Latoya. Hear me clearly, Latoya continued the standards of great customer service as initially introduced with Santrel. Her warm smile, calm tone, and engaging service deserves recognition as well. All in all… My experience at this property was amazing. The room. The pool. The location, and best of all, the SERVICE. THANK YOU Santrel, Latoya, and Tranika for making my experience a promoter worthy experience.

via tripadvisor

jamesbV3908CQ

Family · Aug 2026

Great!

Liked:Bert! is amazing, great person to chat with and makes the Best iced Carmel lattes in the area! Thanks for supplying myself and the wife with the good coffee and caffeine we much needed!

via tripadvisor

Location

How to Find Us

2101 Dixie Clipper Drive

Beeghly Heights · us

+1 904-741-1997

Policies

Good to Know

Check-in & Check-out

Check-in from 04:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

A surcharge of USD 50 applies for departures before normal check-out hours and for departures after 13:00. All requests are subject to confirmation by the property.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

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Guest Reviews

What Guests Say

8.1

Excellent

1,295 reviews

Highlights

+Friendly and helpful staff
+Convenient location near the airport
+Comfortable beds and nice breakfast options

Could Improve

–Cleanliness issues with rooms
–Some rooms had maintenance problems
–Additional charges for breakfast not expected

Cleanliness7.6

Several reviews mentioned issues like dirty rooms and stained conditions.

Service9.0

Staff were described as friendly and helpful, with specific compliments towards reception and bar staff.

Location8.6

Convenient location near the airport and shuttle service mentioned positively.

Room Quality7.0

Various comments indicated rooms were basic and some had maintenance issues.

Amenities8.1

Overall amenities were seen as decent, but some expected features like streaming services were lacking.

Value for Money7.5

Some reviews indicated that price did not match quality, especially regarding food costs.

Food and Beverage8.6

Breakfast options were positively reviewed, although some noted extra charges.

Overall Experience8.5

While there were negatives, the overall sentiment was positive with noted comfort during the stay.

374lajuanaf

Family · Aug 2026

Definitely not the level of customer service I expect from Hilton.

via tripadvisor

rachellP4353VW

Family · Aug 2026

Extremely Disappointing Management Experience

via tripadvisor

Travel48680922602

Business · Aug 2026

Service Worth Recognizing

via tripadvisor

jamesbV3908CQ

Family · Aug 2026

Great!

Liked:Bert! is amazing, great person to chat with and makes the Best iced Carmel lattes in the area! Thanks for supplying myself and the wife with the good coffee and caffeine we much needed!

via tripadvisor