Name: Hilton Garden Inn Jacksonville Downtown Southbank
Address: 1201 Kings Avenue, Jacksonville, FL 32207
Rating: 8.2

Hilton Garden Inn Jacksonville Downtown Southbank | Member Rates | Dyme

WiFi availableFree WiFiParkingValet parkingParking garageRestaurant

Check-in / Check-out

From 03:00 PM · Until 11:00 AM

Classification

3-Star Hotel

Amenities

Fitness facilities, WiFi available, Free WiFi, Parking, Non-smoking rooms, Air conditioning

Location

Jacksonville, us

Luxurious Stay in San Marco

Outdoor Pool and Hot Tub: Enjoy a relaxing dip in our outdoor pool or unwind in the hot tub after a busy day exploring Jacksonville.

Modern Amenities: Stay connected with free Wi-Fi, catch your favorite shows on a flat-screen TV with HBO, and listen to music with the iPod docking station in every room.

Convenience at Your Fingertips: Take advantage of our gym, business center, laundry facilities, and on-site cash machine for a hassle-free stay.

Experience comfort and convenience at Hilton Garden Inn Jacksonville Downtown Southbank. Book now for an unforgettable stay!

Accommodations

Rooms & Suites

Check-in

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Guests

Loading rooms and rates...

Guest Reviews

What Guests Say

8.2

Excellent

747 reviews

Highlights

+Friendly staff
+Good breakfast
+Comfortable rooms
+Convenient location

Could Improve

–Slow check-in service
–Noise from other rooms

Cleanliness7.9

Overall good cleanliness mentioned, though no specific praises or negatives.

Service8.4

Staff were friendly and helpful, notable mentions of Rose and Lillie at the front desk.

Location8.4

Good location for reaching multiple places quickly.

Room Quality7.9

Rooms were comfortable and clean.

Amenities8.4

Breakfast available in hotel and covered parking.

Value for Money8.1

Standard quality for this hotel tier.

Food and Beverage8.4

Breakfast options allowed guests to choose their preferences.

Overall Experience8.2

A generally excellent experience, with mention of returning.

Christopher

Extended Group · Jul 2026

My stay is always great they just need to take care of things being charged to your room

Liked:It was great

Disliked:Some one charged room service to my room and parking took me 3 day to get this taken care of I didn't like that at all

via Nuitee

Aresryu

Solo Traveller · Jun 2026

Excellent location and great amenities.

Liked:Location and amenities.

Disliked:Found trash on room floor (small cookie) from previous guest.

via Nuitee

Lisa

Couple · Jun 2026

Lovely place if you want a lazy few days.

Liked:The location was good and the staff were very friendly especially Jose.

Disliked:Not much close by.

via Nuitee

J491MXkevinw

Friends Getaway · Jun 2026

Customer service

Liked:SEVDA!!! Is the goat. At my stay she made sure I was perfectly fine and made sure my room was good. (Which it was) Ms. Sevda will get you right

via tripadvisor

Location

How to Find Us

1201 Kings Avenue

Jacksonville · us

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

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