Jacksonville · US

Hilton Garden Inn Jacksonville Downtown Southbank

Name: Hilton Garden Inn Jacksonville Downtown Southbank
Address: 1201 Kings Avenue, Jacksonville, FL 32207
Telephone: +1 904-396-6111
Rating: 8.2

8.2

Excellent756 reviews

WiFi availableFree WiFiParkingValet parkingParking garageRestaurant

Check-in / Check-out

From 03:00 PM · Until 11:00 AM

Classification

3-Star Hotel

Amenities

Fitness facilities, WiFi available, Free WiFi, Parking, Non-smoking rooms, Air conditioning

Location

Jacksonville, US

Luxurious Stay in San Marco

Outdoor Pool and Hot Tub: Enjoy a relaxing dip in our outdoor pool or unwind in the hot tub after a busy day exploring Jacksonville.

Modern Amenities: Stay connected with free Wi-Fi, catch your favorite shows on a flat-screen TV with HBO, and listen to music with the iPod docking station in every room.

Convenience at Your Fingertips: Take advantage of our gym, business center, laundry facilities, and on-site cash machine for a hassle-free stay.

Experience comfort and convenience at Hilton Garden Inn Jacksonville Downtown Southbank. Book now for an unforgettable stay!

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Location

How to Find Us

1201 Kings Avenue

Jacksonville · US

+1 904-396-6111

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

Prices include the taxes and fees paid when you book. Some hotels charge a resort, city or service fee on arrival; where they do, the amount is shown with each room and at checkout. A valid credit card is required at check-in.

Important Information

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

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Jacksonville · US

Hilton Garden Inn Jacksonville Downtown Southbank

8.2

Excellent756 reviews

WiFi availableFree WiFiParkingValet parkingParking garageRestaurant

Check-in / Check-out

From 03:00 PM · Until 11:00 AM

Classification

3-Star Hotel

Amenities

Fitness facilities, WiFi available, Free WiFi, Parking, Non-smoking rooms, Air conditioning

Location

Jacksonville, US

Luxurious Stay in San Marco

Outdoor Pool and Hot Tub: Enjoy a relaxing dip in our outdoor pool or unwind in the hot tub after a busy day exploring Jacksonville.

Modern Amenities: Stay connected with free Wi-Fi, catch your favorite shows on a flat-screen TV with HBO, and listen to music with the iPod docking station in every room.

Convenience at Your Fingertips: Take advantage of our gym, business center, laundry facilities, and on-site cash machine for a hassle-free stay.

Experience comfort and convenience at Hilton Garden Inn Jacksonville Downtown Southbank. Book now for an unforgettable stay!

Loading rooms and rates...

Guest Reviews

What Guests Say

8.2

Excellent

756 reviews

Highlights

+Friendly staff
+Good breakfast
+Comfortable rooms
+Convenient location

Could Improve

–Slow check-in service
–Noise from other rooms

Cleanliness7.9

Overall good cleanliness mentioned, though no specific praises or negatives.

Service8.4

Staff were friendly and helpful, notable mentions of Rose and Lillie at the front desk.

Location8.4

Good location for reaching multiple places quickly.

Room Quality7.9

Rooms were comfortable and clean.

Amenities8.4

Breakfast available in hotel and covered parking.

Value for Money8.1

Standard quality for this hotel tier.

Food and Beverage8.4

Breakfast options allowed guests to choose their preferences.

Overall Experience8.2

A generally excellent experience, with mention of returning.

Peter

Solo Traveller · Sep 2026

Great location, clean with a very, very, very accommodating staff… Very well done

Liked:Sevda. The front desk person…. she went above and beyond at every turn. But an outstanding employee.

via Nuitee

Peter

Couple · Sep 2026

Liked:Sevda she works at the Front desk was outstanding went above and beyond at every turn she should be promoted as soon as possible. Outstanding employee made your company look very good.

via Nuitee

Stacey

Solo Traveller · Aug 2026

Nice hotel and great location for a Jaguar’s game

Liked:I loved that the Gameday express bus picked up at my property

Disliked:There were charges for everything. The pet fee was outrageous. I travel with my dog all the time and I was charged 3 txs the normal rate and I never knew what that charge was till check in. It is not posted on website anywhere. I was even charged for parking and there was a charge for breakfast. A one night stay ended up costing me $100 more than expected and was not a good deal at all. Definitely not worth what I paid for a 1 night stay. The hallway of my floor had not been vacuumed.

via Nuitee

Marsha Mo

Solo Traveller · Aug 2026

Nice Hotel

Liked:We loved our room! It was a corner unit with 3 large windows on the 7th floor with a beautiful view. Bed was very comfortable and the bathroom was very nice with a large walk in shower.

via Nuitee

Location

How to Find Us

1201 Kings Avenue

Jacksonville · US

+1 904-396-6111

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.