Name: DoubleTree by Hilton Hotel Jacksonville Riverfront
Address: 1201 Riverplace Boulevard, Jacksonville, FL 32207
Telephone: +1 904-398-8800
Rating: 7.2

DoubleTree by Hilton Hotel Jacksonville Riverfront | Member Rates | Dyme

WiFi availableFree WiFiParkingValet parkingPrivate parkingAccessible parking

Check-in / Check-out

From 04:00 PM · Until 11:00 AM

Classification

4-Star Hotel

Amenities

Fitness facilities, WiFi available, Free WiFi, Parking, Non-smoking rooms, Air conditioning

Location

Jacksonville, us

Luxurious Amenities

Set in the historic San Marco District of Jacksonville, this completely non-smoking Florida hotel offers a luxurious experience with riverfront views and upscale suites featuring hot tubs and refrigerators.

Dining Excellence

Guests can indulge in a culinary journey with on-site dining options ranging from breakfast at St. John's Provision Company to fine cuisine at Ruth's Chris Steak House. Enjoy speciality coffees at The Lounge and experience top-notch service.

Convenient Location

Located just minutes away from popular attractions like the Museum of Science and History and the Museum of Contemporary Art, DoubleTree by Hilton Jacksonville Riverfront, FL provides the perfect blend of relaxation and exploration.

Book now for an unforgettable stay at DoubleTree by Hilton Jacksonville Riverfront, FL.

Accommodations

Rooms & Suites

Check-in

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Guests

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Guest Reviews

What Guests Say

7.2

Very Good

1,351 reviews

Highlights

+Beautiful lobby
+Helpful staff

Could Improve

–Filthy rooms
–Outdated facilities

Cleanliness4.9

Multiple comments highlight filthy carpets, dirty tubs, and a general lack of cleanliness.

Service9.9

Though there were some issues, many reviews praised the helpfulness of the staff.

Location7.9

The location was convenient for some, but not ideal for others aiming to reach nearby attractions.

Room Quality5.9

Rooms were described as outdated and poorly maintained with rust and scuff marks.

Amenities9.9

The bar service received some positive remarks, but overall amenities were lacking.

Value for Money7.4

Given the conditions, many felt the hotel did not provide good value for the price paid.

Food and Beverage6.9

Breakfast quality was described as disappointing, not meeting expectations.

Overall Experience4.9

The overall sentiment expressed disappointment and a lack of desire to return.

K6207JIcarlac

Family · Jul 2026

Book elsewhere

Liked:Came for a concert and location was great. The hotel is beyond outdated and needs a complete renovation. Rooms had filthy carpet and bad outlets. Not updated since built. Pool was dirty and needed to be redone and service at pool bar was poor and drinks were gross (note to bartender: check fruit before putting it in a drink!). Staff is friendly but not helpful for information if you need food late or if you get bad service. Won’t book here again.

via tripadvisor

Donna

Couple · Jul 2026

Won’t stay here again. It is really old and needs to come down. You can see the rebar on the balconies coming through th

Liked:Location

Disliked:Aged and no ice on most floors

via Nuitee

Bradford

Solo Traveller · Jul 2026

Subpar for the Hilton name

Liked:Central location

Disliked:Desperately in need of a renovation

via Nuitee

Jarvis

Solo Traveller · Jul 2026

Liked:I loved the location and the view of the river.

Disliked:The rooms are way too pricey,the hotel is very outdated,it seems as if it hasn't Ever been remodeled.Parking was 30$ a night!!Plus they allow dogs in the hotel,even in the restaurant!!I always stay on the beach when im in Jacksonville, but I wanted to see what downtown had to offer and I must say I was highly disappointed,being that I was staying at Hilton,that was the worst I have ever been.

via Nuitee

Location

How to Find Us

1201 Riverplace Boulevard

Jacksonville · us

+1 904-398-8800

Policies

Good to Know

Check-in & Check-out

Check-in from 04:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

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