Name: DoubleTree by Hilton Hotel Jacksonville Riverfront
Address: 1201 Riverplace Boulevard, Jacksonville, FL 32207
Rating: 7.2

DoubleTree by Hilton Hotel Jacksonville Riverfront | Member Rates | Dyme

WiFi availableFree WiFiParkingValet parkingPrivate parkingAccessible parking

Check-in / Check-out

From 04:00 PM · Until 11:00 AM

Classification

4-Star Hotel

Amenities

Fitness facilities, WiFi available, Free WiFi, Parking, Non-smoking rooms, Air conditioning

Location

Jacksonville, us

Luxurious Amenities

Set in the historic San Marco District of Jacksonville, this completely non-smoking Florida hotel offers a luxurious experience with riverfront views and upscale suites featuring hot tubs and refrigerators.

Dining Excellence

Guests can indulge in a culinary journey with on-site dining options ranging from breakfast at St. John's Provision Company to fine cuisine at Ruth's Chris Steak House. Enjoy speciality coffees at The Lounge and experience top-notch service.

Convenient Location

Located just minutes away from popular attractions like the Museum of Science and History and the Museum of Contemporary Art, DoubleTree by Hilton Jacksonville Riverfront, FL provides the perfect blend of relaxation and exploration.

Book now for an unforgettable stay at DoubleTree by Hilton Jacksonville Riverfront, FL.

Accommodations

Rooms & Suites

Check-in

Check-out

Guests

Loading rooms and rates...

Guest Reviews

What Guests Say

7.2

Very Good

1,324 reviews

Highlights

+Beautiful lobby
+Helpful staff

Could Improve

–Filthy rooms
–Outdated facilities

Cleanliness4.9

Multiple comments highlight filthy carpets, dirty tubs, and a general lack of cleanliness.

Service9.9

Though there were some issues, many reviews praised the helpfulness of the staff.

Location7.9

The location was convenient for some, but not ideal for others aiming to reach nearby attractions.

Room Quality5.9

Rooms were described as outdated and poorly maintained with rust and scuff marks.

Amenities9.9

The bar service received some positive remarks, but overall amenities were lacking.

Value for Money7.4

Given the conditions, many felt the hotel did not provide good value for the price paid.

Food and Beverage6.9

Breakfast quality was described as disappointing, not meeting expectations.

Overall Experience4.9

The overall sentiment expressed disappointment and a lack of desire to return.

Barclay

Couple · Jun 2026

We come here often and I sits in a lovely location.

Liked:Looking at the river from my room

Disliked:Location

via Nuitee

Rose

Family With Children · Jun 2026

Nice

Liked:The location is great. Being on the Riverwalk and near the friendship fountain was awesome. Having Ruth Chris within the hotel is very convenient.

Disliked:If I had any issue it was the fact that it's a cashless hotel. They expect you to only use a credit card for all your purchases or put your purchases on your room. I personally find that offensive. I prefer paying cash for my purchases while at the hotel. Also, I don't think it's right that a hotel charge you for parking. If you self-parked you shouldn't be charged a fee.

via Nuitee

Leslie

Couple · Jun 2026

Liked:The property is walking distance to many adventures. My favorite part is the river view!

Disliked:Nothing

via Nuitee

Mia

Couple · Jun 2026

Don’t book

Disliked:The hotel is completely ran down and old…the carpet was stained and torn…up under the bed was trash…the bathroom wallpaper was coming up….the pipes in bathroom had rust around them…the floor board was molded and paint was chipped off…the balcony had mold from the air conditioner leaking and it was cigarette butts outside…it’s a 5 star restaurant on site but there were roaches around the entrance into the building

via Nuitee

Location

How to Find Us

1201 Riverplace Boulevard

Jacksonville · us

Policies

Good to Know

Check-in & Check-out

Check-in from 04:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

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Guest Reviews

What Guests Say

7.2

Very Good

1,324 reviews

Highlights

+Beautiful lobby
+Helpful staff

Could Improve

–Filthy rooms
–Outdated facilities

Cleanliness4.9

Multiple comments highlight filthy carpets, dirty tubs, and a general lack of cleanliness.

Service9.9

Though there were some issues, many reviews praised the helpfulness of the staff.

Location7.9

The location was convenient for some, but not ideal for others aiming to reach nearby attractions.

Room Quality5.9

Rooms were described as outdated and poorly maintained with rust and scuff marks.

Amenities9.9

The bar service received some positive remarks, but overall amenities were lacking.

Value for Money7.4

Given the conditions, many felt the hotel did not provide good value for the price paid.

Food and Beverage6.9

Breakfast quality was described as disappointing, not meeting expectations.

Overall Experience4.9

The overall sentiment expressed disappointment and a lack of desire to return.

Barclay

Couple · Jun 2026

We come here often and I sits in a lovely location.

Liked:Looking at the river from my room

Disliked:Location

via Nuitee

Rose

Family With Children · Jun 2026

Nice

Liked:The location is great. Being on the Riverwalk and near the friendship fountain was awesome. Having Ruth Chris within the hotel is very convenient.

via Nuitee

Leslie

Couple · Jun 2026

Liked:The property is walking distance to many adventures. My favorite part is the river view!

Disliked:Nothing

via Nuitee

Mia

Couple · Jun 2026

Don’t book

via Nuitee