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Suites Lorens

Isla Mujeres · MX

Suites Lorens

8.2
Excellent5 reviews
  1. Hotel Collection
  2. /Hotels in Isla Mujeres
  3. /Suites Lorens
Parking (limited spaces)Free self parkingFree airport transportationFront desk (limited hours)Express check-outExpress check-in

Check-in / Check-out

From 03:00 PM · Until 12:00 PM

Classification

3-Star Hotel

Amenities

Free airport transportation, Front desk (limited hours), Express check-out, Express check-in, Tours/ticket assistance, Parking (limited spaces)

Location

Isla Mujeres, MX

Terrace and Garden Views for Relaxation

Enjoy scenic views from the terrace and garden while unwinding at this aparthotel in Isla Mujeres.

Convenient Amenities for Easy Stays

Make the most of express check-in, express check-out, and luggage storage services provided at this property.

Cozy and Well-Equipped Apartment

Stay comfortably in this air-conditioned apartment featuring a kitchen, complimentary internet access, and an LCD television for your entertainment.

With a location near Isla Mujeres Ferry Terminal and North Beach, book your stay now and explore the best of Isla Mujeres.

Loading rooms and rates...

Location

How to Find Us

Av Jesus Martinez Ross, Col. Salinas L10, Isla Mujeres, QROO, 77400

Isla Mujeres · MX

52-9983854906

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

Prices include the taxes and fees paid when you book. Some hotels charge a resort, city or service fee on arrival; where they do, the amount is shown with each room and at checkout. A valid credit card is required at check-in.

Important Information

  • Only registered guests are allowed in the guestrooms.
  • A deposit may be required at the property.

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Guest Reviews

What Guests Say

8.2

Excellent

5 reviews

Highlights

  • +Clean accommodations
  • +Convenient location
  • +Helpful hosts
  • +Quiet and safe environment

Could Improve

  • –Communication challenges
  • –Inconsistent amenities provision
  • –Water quality concerns
  • –Value for money
Cleanliness8.8

Guests consistently praised the cleanliness of the accommodations.

Service8.3

Hosts were responsive and helpful, but communication challenges were noted.

Location8.6

Convenient location within walking distance to amenities and grocery stores.

Room Quality7.6

Comfortable accommodations with minor issues like uncomfortable sofa beds and water quality concerns.

Amenities7.6

Basic amenities provided, but some guests had to request additional items like towels and toiletries.

Value for Money6.7

Some guests felt the accommodations lacked value due to missing essentials and communication challenges.

Food and Beverage7.5

Positive feedback on available kitchen facilities, but requests for improvements like filtered water and coffee.

Overall Experience8.6

Guests enjoyed their stay overall, praising cleanliness, safety, and convenient location.

Valeria

· Mar 2023

8

Bueno

Liked:Feb 23:Sugiero a los viajantes que avisen al tel que figura a que hora llegan ya que no hay timbre ni recepcion y muchos que llegan esperan mucho para entrar ya que es un complejo de apartamentos. Estuvimos en el apartamento 3.Todo muy limpio. Cocina:Utensillos básicos + refri/freezer y microondas, 2 hornallas eléctricas que funcionan bien. Baño:El 3er día pedimos limpieza y recién ahi nos pusieron una toalla de manos y alfombra, el agua de la ducha moja todo el piso del cuarto de baño. Recamara: El colchón es un tanto blando y pequeño (190*130) pedí si podían cambiarnos de apto por este tema del colchón y nos dijeron que son todos iguales, lo di vuelta y funciono un poco mejor. Cuenta con AA y ventilador en cada ambiente. En las fotos hay un sillón en el comedor, en nuestro apto no había nada.Los sillones que están el el patio interno y el patio comun son de esos con tiras plasticas que te marcan las piernas,muy incomodos.En frente pasa el "camion"(bus) muy seguido para ir y volver del centro x 20 pesos x persona y cercano a Chedrai un super grande muy bien dotado de excelentes productos. La atención de Romeo es muy buena. SUGERENCIA: Podrían hacer un arreglo con el restaurante de al lado para tener desayuno con descuento.

via Nuitee

Lars

Friends · Feb 2023

8
Liked:Låg lite avlägset men bra och billig transport med taxi

via Nuitee

Eneida

· Mar 2020

2

Tivemos que procurar outra hospedagem!

Liked:Eu não cheguei a me hospedar em Suites Lorens. Perdemos a travessia de Cancún para Isla Mujeres das 16h, como havíamos programado, e o próximo horário era às 20h. Quando chegamos ao local de hospedagem, já haviam acomodado outras pessoas no nosso quarto. Tivemos que ir para o centro tentar encontrar um lugar para dormir. Um funcionário da Suites Lorens até nos acompanhou a um lugar com o qual eles tinham convênio, mas era péssimo, emcima de um restaurante e com um barulho incessante de motor, além de mais caro. Não quisemos e o rapaz nos deixou lá e foi embora. Não indico.

via Nuitee

Gabriela

Family · Oct 2019

10
Liked:El lugar tiene todo, buen tamaño, limpieza, tranquilidad, la gente que te atiende es muy amable por supuesto que regresaría y lo recomendaría.

via Nuitee

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