
Isla Mujeres · mx

Isla Mujeres · mx
Check-in / Check-out
From 03:00 PM · Until 12:00 PM
Classification
5-Star Hotel
Amenities
Fitness facilities, WiFi available, Free WiFi, Non-smoking rooms, Air conditioning, Fitness center
Location
Isla Mujeres, mx
Luxury Island Retreat
Nestled on the island of Isla Mujeres, Privilege Aluxes offers a serene escape with white sand beaches and top-notch services.
Unparalleled Amenities
Enjoy 2 outdoor pools, whale shark tours, and indulgent spa treatments at Mystique Spa.
Culinary Delights
Savor gourmet international cuisine at Sabor, Italian dishes, and Mexican fare at Privilege Beach Club. Treat yourself to Thai and Oriental flavors at Satay.
Ready to experience luxury and relaxation at Privilege Aluxes? Book now for an unforgettable stay!
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Location
Policies
Check-in from 03:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.
Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.
All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.
Privilege Aluxes is an Adults Oriented since January 2019 Privilege Aluxes is an Adults Only hotel, children under 14 years old will not be accepted. Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges. Privilege Aluxes will be charge an environmental fee at check in. A deposit may be required at the property.
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Accommodations
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Guest Reviews
Excellent
1,503 reviews
Highlights
Could Improve
Mixed reports: several guests praised cleanliness, but multiple reviews mention stains on sheets/curtains and at least one report of cockroaches, so cleanliness is downgraded.
Generally praised as attentive and helpful by many guests, with several mentions of excellent service; however isolated incidents of rude or inattentive staff (restaurant server, reception, reservations) prevent a perfect score.
Consistently highlighted as a major strength: central location, near the best beach and north beach access; multiple guests call the location excellent.
Rooms described as very beautiful, large, comfortable and apartment-like by multiple guests; a few mentions of wear (stains) slightly temper the score.
Strong amenities noted (heated pool, beach umbrellas and beds, mini bar, snorkeling reefs nearby, beach bar); variety of outlets limited for some guests but overall excellent.
Many reviewers emphasize excellent all-inclusive quality and good value; guests say the hotel 'delivered everything' and would return, supporting a high score.
Food repeatedly described as excellent or spectacular; some service lapses in restaurants were reported, but overall dining quality is a strong positive.
Overall very positive for many guests (comfortable rooms, great location, excellent food), but experience is diminished for some by cleanliness issues, occasional rude staff, and rowdy groups, leading to a modestly reduced overall score.
Maria Elisa
Extended Group · Aug 2026
I love it. Because my friends but the hotel was horrible for the price and what you buy..
via Nuitee
Sandra
Extended Group · Aug 2026
Will be back again!
via Nuitee
Shay
Couple · Aug 2026
via Nuitee
Yanaysa
Couple · Aug 2026
Pleasant
via Nuitee
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