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Esplendor by Wyndham Isla Mujeres Boutique All Inclusive

Isla Mujeres · MX

Esplendor by Wyndham Isla Mujeres Boutique All Inclusive

8.3
Excellent433 reviews
  1. Hotel Collection
  2. /Hotels in Isla Mujeres
  3. /Esplendor by Wyndham Isla Mujeres Boutique All Inclusive
WiFi availableFree WiFiParkingFree ParkingPrivate parkingRestaurant

Check-in / Check-out

From 03:00 PM · Until 12:00 PM

Classification

5-Star Hotel

Amenities

Fitness facilities, WiFi available, Free WiFi, Parking, Free Parking, Non-smoking rooms

Location

Isla Mujeres, MX

Luxurious Accommodation

Hotel Beló Isla Mujeres - All Inclusive offers elegant guest rooms equipped with modern amenities like flat-screen TVs, air conditioning, and private bathrooms. Some rooms even feature a terrace for breathtaking views of the surroundings.

Top-Notch Facilities

Enjoy a range of facilities including an outdoor swimming pool, fitness centre, hot tub, and a garden to unwind in. With free bikes available for guests, exploring the beautiful surroundings of Isla Mujeres is a breeze.

Delectable Dining Options

Start your day with delicious American or vegetarian breakfast options served daily. The hotel's restaurant ensures a delightful dining experience, complemented by excellent service and a serene ambiance.

Experience luxury and comfort at Hotel Beló Isla Mujeres - All Inclusive. Book your stay now for an unforgettable getaway!

Loading rooms and rates...

Location

How to Find Us

Avenida Sac Bajo 046, Lt. 5 Mz. 072 SM 07

Isla Mujeres · MX

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

Prices include the taxes and fees paid when you book. Some hotels charge a resort, city or service fee on arrival; where they do, the amount is shown with each room and at checkout. A valid credit card is required at check-in.

Important Information

Top by Belo Restaurant & Bar opens from 12:00 pm to 8:00 pm from Tuesdays through Sundays. with recurring events and parties after midnight.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

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Guest Reviews

What Guests Say

8.3

Excellent

433 reviews

Highlights

  • +Friendly and helpful staff/waiters
  • +Rooftop pool with stunning view
  • +Nice beach area and jetty
  • +Good main restaurant and overall pleasant dining staff
  • +Quiet, convenient location and availability of golf carts

Could Improve

  • –Showers often open/to the room with no privacy (family rooms)
  • –Rooms flooding when showering and occasional A/C/towel issues
  • –Pool water reported dirty by some guests
  • –Rigid all-inclusive check-in timing causing service bottlenecks
  • –Limited food variety/portions and bar supply shortages (beer), early venue closures
Cleanliness7.6

Mixed reports: several guests praised a generally clean property, but there are explicit complaints about the pool being dirty (traces of grease/oil) and issues with rooms flooding.

Service9.1

Generally very positive: multiple mentions of super friendly staff, helpful waiters (snack bar and dinner). However, there are isolated reports of unhelpful receptionists in specific incidents.

Location9.0

Strong location: quiet spot, good beach area and jetty, convenient for activities (Whale Shark trips) and easy island access with rented golf carts; some guests noted beach barriers that limit enjoyment.

Room Quality7.0

Notable problems: repeated complaints about shower design (open/frosting/privacy issues), rooms flooding when showering, occasional A/C failures and missing towels; some rooms described as comfortable but issues are significant.

Amenities9.0

Excellent facilities highlighted: rooftop pool with stunning view, pool bar, main restaurant, beach area, jetty and available golf carts. Some operational issues noted (beer shortages, early closures, occasional pool cleanliness problems).

Value for Money7.8

Mixed value: good facilities and location but reduced by rigid all-inclusive check-in rules, limited food portions/variety and supply shortages which impacted perceived value.

Food and Beverage7.7

Food had positives (lovely main restaurant, good meals, friendly dining staff) but also drawbacks: limited variety, small portions, vegetarian options scarce in some outlets, and bars sometimes ran out of beer.

Overall Experience9.2

Overall a positive stay thanks to staff, facilities (rooftop pool, beach) and location, but the experience was marred for some by room issues (privacy/flooding), operational stiffness (all-inclusive wristband timing) and occasional supply/cleanliness problems.

Jennifer

Couple · Sep 2026

9

Like staying in a luxury treehouse!

Liked:Beautiful beach with decent snorkeling around the dock. Great breakfast and drinks. Taxi stand and golf cart rental accross the street. Amazing view from the rooftop pool. Massage on beach was wonderful (forgot her name, Tere or Trace) very sweet and skilled.
Disliked:Dinner was ok, food got repetitive after a few days as there is no menu change. Our AC went out on the last night. Construction next door. Really loud music from the rooftop on the first day but didn’t hear the rest of our visit.

via Nuitee

Guoua Jocelyne

Family With Children · Sep 2026

1

DID NOT STAYED after I saw the room and the hotel in person

Disliked:Room smelled like mold . Literally no separation between bed and shower , just a glass

via Nuitee

Priscilla

Family With Children · Aug 2026

1

Extremely disappointing — I would NEVER stay here again!

Disliked:I traveled with my husband and our two boys, ages 6 and 9, and I would NOT recommend Esplendor by Wyndham Isla Mujeres, especially for families. The biggest issue was the complete lack of privacy in the room. The shower is visible directly from the beds. Their solution was to put up a cheap shower curtain, but the corners were still exposed, so you could STILL see the person showering. Paola at the front desk offered to switch our room, but then explained that all the rooms have the same visible shower setup… so how exactly would switching rooms help? My husband literally had to take our boys downstairs while I showered. The towel situation was also ridiculous. Our reservation was for four people, yet they repeatedly left only 2–3 shower towels. I had to call the front desk or personally go downstairs numerous times just to get enough towels for my family. I was uncomfortable enough that we left one night early, yet both the hotel and Booking.com refused to refund our unused night. And if you’re coming here for the beach, DON’T! The hotel does not have what I would consider a real beach — it’s basically a boat dock with a muddy, grassy shoreline. There was also constant traffic from tour boats bringing day-trippers from Cancun, so the area was busy with people coming and going instead of being the peaceful beachfront experience we expected. The food was also very inconsistent. Unfortunately, I came home with a stomach bug as well. I obviously can’t say for certain where I picked it up, but it certainly didn’t help our overall experience. For what we paid, this hotel was extremely disappointing. Between the lack of privacy, ridiculous shower setup, constant towel issues, disappointing “beach,” tour boat traffic, inconsistent food, and refusal to refund our unused night, I would absolutely spend my money somewhere else on Isla Mujeres. DO NOT STAY HERE.

via Nuitee

rebecca

Family With Children · Aug 2026

9

Brilliant Hotel with great facilities, excellent little beach and stunning view from rooftop pool.

Liked:Really great hotel, we enjoyed our stay here and it was a perfect base for our Whale Shark watching trip the next day. Lovely main restaurant and super friendly staff in the evening and at breakfast. Nice beach area and jetty. Good pool area and great rooftop pool bar. Nice quiet location, busy day bar next door but nothing that affected our stay. We hired a golf cart so we could get around the island independently.
Disliked:The all inclusive was very set to fixed hours for checking in. We couldn’t get a wrist band until 2pm on the day we arrived despite knowing that we had to check out for a trip at 7:45am the next day. It made the first food order very busy, pool restaurant staff were really stretched as everyone was super hungry from morning flight arrivals. There was no flexibility for those that might not use the all inclusive service the next day. It would have been preferable to have a door on the bathroom or just frosted screening on the shower doors for the family room - not an issue for younger children but would have been preferred for our teenagers.

via Nuitee

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