Home2 Suites by Hilton Cleveland Independence

Some cleanliness issues reported, such as hair on the bathroom door and refrigerator smell.

Many positive mentions of staff and customer service, although some incidents of poor handling of room change requests.

Good location close to train stations and local attractions.

Rooms are generally clean and comfortable, though some issues with hard beds were mentioned.

Amenities generally decent, with complaints about breakfast and pool cleanliness.

Mixed feelings about value, particularly regarding unexpected fees.

Breakfast was lacking, with room for improvement noted.

Overall positive experience despite some issues that could be improved.