Holiday Inn Cleveland - South Independence by IHG

Several reviews noted the rooms were not very clean, particularly the mention of carpets being bunched up and the condition of some rooms.

The staff was generally described as friendly and helpful, though some instances of indifference were mentioned.

The location was praised for being convenient and in a nice area, close to amenities.

While some rooms were clean and comfortable, others had issues such as uncomfortable beds and lack of amenities for all guests.

The hotel offered multiple amenities including a restaurant, bar, and clean facilities which were positively noted.

Several guests felt that the value did not match the price due to issues in room quality and cleanliness.

The breakfast and dining options at the hotel were regarded well, though one guest had issues with the breakfast coupon.

The overall sentiment is positive though mixed, with many highlighting good service and amenities, but also significant issues in cleanliness and room quality.