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MainStay Suites Chicago Hoffman Estates

Hoffman Estates · US

MainStay Suites Chicago Hoffman Estates

6.9
Good449 reviews
  1. Hotel Collection
  2. /Hotels in Hoffman Estates
  3. /MainStay Suites Chicago Hoffman Estates
WiFi availableFree WiFiParkingFree ParkingAccessible parkingScreens / Barriers between staff and guests for safety

Check-in / Check-out

From 03:00 PM · Until 11:00 AM

Classification

3-Star Hotel

Amenities

WiFi available, Free WiFi, Parking, Free Parking, Non-smoking rooms, Air conditioning

Location

Hoffman Estates, US

Spacious Suites with Kitchens and Work Areas

The MainStay Suites Chicago Hoffman Estates offers all-suite accommodations with fully equipped kitchenettes and ample workspaces in each room. Perfect for both leisure and business travelers looking for a comfortable and convenient stay.

Convenient Amenities and Services

Enjoy complimentary WiFi throughout the hotel, HDTV with over 25 channels, fitness center, outdoor barbecue area, and a convenience store. The 24-hour reception desk, vending machines, and coin-operated laundry facilities cater to all your needs during your stay.

Ideal Location for Business and Leisure

Situated just off Interstate 90, this non-smoking hotel is a short drive from O’Hare International Airport and various corporate offices. Explore nearby shopping destinations like Woodfield Mall and Arboretum Mall, all within easy reach.

Book your stay at MainStay Suites Chicago Hoffman Estates for a seamless and enjoyable experience.

Loading rooms and rates...

Location

How to Find Us

2875 Greenspoint Parkway

Hoffman Estates · US

+1 847-490-1686

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

Prices include the taxes and fees paid when you book. Some hotels charge a resort, city or service fee on arrival; where they do, the amount is shown with each room and at checkout. A valid credit card is required at check-in.

Important Information

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply. When traveling with dogs, please note that an extra charge of 10 USD per dog, per night and an extra nonrefundable deposit of 50 USD per dog, per stay apply. Please note that a maximum of 2 dogs is allowed and that the property only allows dogs with a maximum weight of 75 lbs. No cats are allowed.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Guests under the age of 18 can only check in with a parent or official guardian. A deposit may be required at the property.

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Guest Reviews

What Guests Say

6.9

Good

449 reviews

Highlights

  • +Helpful staff
  • +Convenient location
  • +Clean bedding

Could Improve

  • –Unsanitary conditions
  • –Loud environment
  • –Inaccurate online information
Cleanliness5.1

Many mentions of unsanitary conditions, with reports of mold and unclean floors.

Service9.6

Guests praised the staff for being helpful and friendly, despite some service issues.

Location8.6

Convenient location but has issues with noise and cleanliness.

Room Quality5.1

Complaints about cleanliness and maintenance issues, including mold and broken AC.

Amenities7.1

Mentioned the lack of ice machines and some appliances not working.

Value for Money6.1

Slightly dissatisfied with overall experience regarding quality vs pricing.

Food and Beverage6.1

Guests expected breakfast that was not provided; noted misleading information online.

Overall Experience7.6

Mixed feelings; some guests had a decent stay, but many had serious complaints.

Alena

Solo Traveller · Sep 2026

1
Disliked:They NOT PET FRIENDLY They hate dogs

via Nuitee

Russell

Couple · Sep 2026

8
Liked:That we had a kitchen and the staff were nice and attentive
Disliked:I seen a roach in our room and the the beds seem a little worn down the pillows were feathers so it didn’t leave any support and there were only two wash clothes

via Nuitee

Alexander

Couple · Aug 2026

10
Liked:Everything!

via Nuitee

Steven

Solo Traveller · Aug 2026

6

All and all the room was very nice, better than I expected but the two issues I mentioned would be

Liked:There was no breakfast that is part way the rating wasn’t higher but considering the price I could not complain.
Disliked:One thing that was very inconvenient was no USB plugs anywhere. This is the only hotel I have stayed in many years the did not have them anywhere. They are very cheap to install (about $20) and ad a great convenience to guests. I had my phone charging pad but couldn’t use it due to no place to plug it in. Also a first for me was no ice machine anywhere. I did have an ice cube tray in freezer but had to wait several hours to get a tray of ice. I always have a glass of water on my nightstand.

via Nuitee

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