Name: Hyatt Place Chicago Hoffman Estates
Address: 2750 Greenspoint Parkway, Hoffman Estates, IL 60169
Rating: 8.2

Hyatt Place Chicago Hoffman Estates | Member Rates | Dyme

WiFi availableFree WiFiParkingFree ParkingAccessible parkingStreet parking

Check-in / Check-out

From 03:00 PM · Until 12:00 PM

Classification

3-Star Hotel

Amenities

Fitness facilities, WiFi available, Free WiFi, Parking, Free Parking, Non-smoking rooms

Location

Hoffman Estates, us

Modern Accommodations

The Hyatt Place Hoffman Estates offers contemporary guest rooms equipped with 42-inch flat-screen TVs, free WiFi, minibars, and coffee-making facilities.

Convenient Amenities

Guests can stay productive with the provided work desk, ironing facilities, fitness center, indoor pool, and business center.

Ideal Location

Situated just off Interstate 90, this hotel is less than 4 miles from the NOW Arena and within close proximity to Woodfield Mall, Chicago city center, Medieval Times, Arlington International Racetrack, and Prairie Stone Business Park.

Experience comfort and convenience at Hyatt Place Hoffman Estates. Book your stay now!

Accommodations

Rooms & Suites

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Guests

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Guest Reviews

What Guests Say

8.2

Excellent

1,321 reviews

Highlights

+Great breakfast
+Convenient location
+Comfortable rooms

Could Improve

–Poor service
–Maintenance issues

Cleanliness7.9

Clean and large rooms, but some concerns regarding maintenance.

Service7.4

Service was lacking; staff were unresponsive to problems.

Location8.9

Convenient location, close to food and shopping options.

Room Quality7.9

Large and comfortable rooms, though bed quality was not preferred.

Amenities8.4

Great amenities including a large pool and self-serve breakfast.

Value for Money8.1

Good value based on the overall experience.

Food and Beverage8.9

Complimentary breakfast was great.

Overall Experience7.9

Experience was average due to service issues, but location and amenities were a plus.

palak_007

Business · Jun 2026

Great atmosphere

Liked:I really enjoyed the bar and restaurant. The food was delicious, especially the grilled salmon and the house-made pasta, and the drinks were well made, with a bartender who crafted a perfect old fashioned. The atmosphere was relaxing, with soft lighting and comfortable seating that made it easy to unwind. The staff provided excellent service throughout my visit, checking in at just the right times. It was convenient to have such a great dining option right at the hotel.

via tripadvisor

michelesC464KP

NONE · Jun 2026

Think twice because room conditions are horribly unsanitary

Liked:We checked in late at night after deciding to stop here and stay the night on a road trip. We disclosed we were traveling with our 4lb, 6 yr old poodle. They charged a $100 pet cleaning charge they said would be refunded after check out. They obviously assigned us a pet friendly room because we were smacked in the face with a thick, heavy, strong odor of pet cleaner and rancid ammonia smell from urine the second we opened the door. My husband tried turning on the outdated a/c unit under the window, which was horribly loud and would cycle through periods of time when it ran even louder and sounded like it was going to explode. He also cracked the window open, none of which helped, because the room and carpet was so damaged with prior pet stains. I developed a headache and a stinging sensation in my upper nasal passages from breathing in the horrid stench. We gathered our things and went to the front desk at 3am, fully ready to leave if there was nothing else available. The desk clerk told us they were fully booked but eventually gave us a handicapped room. We slept for a couple hours and I inquired about the $100 per deposit charge when we checked out the next morning. It was a different desk clerk and she informed me it was a flat $100 NON-REFUNDABLE pet fee. Even after their poor showing of their hotel standards and causing us inconvenience and discomfort, they offered zero compensation, not even an apology. She acted shocked and like it was the first she heard about our complaint, when told her I hoped they were working on that room they initially assigned us, as I told the night clerk it was uninhabitable and they should NOT assign guests to that room until its issues are fully fixed. It was obvious nothing had been passed on, or done about that room and I’m not confident anything was addressed after we walked out, either. We travel extensively and have never been charged a $100 pet fee and it’s clear that Hyatt is pocketing money from responsible pet guests and not holding irresponsible ones accountable for their own damages. The most we’ve incurred is a $30-$50 small dog fee/stay. Our one tiny dog cost more to stay here than it cost for my husband and I, in absolutely disgusting and unhealthy conditions. They’re obviously not putting any pet fee revenue back into room damage. It really makes one NOT want to be honest about having a pet, especially when these are the conditions they find acceptable to give us AND charge us an exorbitant non refundable pet fee, to boot. No one has been willing to compromise with us on ANYTHING. I’m an airline pilot and live in hotel rooms 1/2 of my life. This was the WORST hotel experience I’ve ever had, as far as basic sanitary expectations and standards that fell far below the bar!!! I would give zero stars if able.

via tripadvisor

Venture33722113038

NONE · Jun 2026

Surprised to find a good hotel at a relaxing area in Chicago!!

Liked:The location was perfect for us and the atmosphere was perfect too, nice and not so congested. The room was big and I felt comfortable with having a couch in the room. The value was reasonable and not too expensive. The cleanliness in the room was kept up very well for those 3 days we stayed. The service was excellent; the staff was very helpful and always willing to answer any questions. I was happy to find out that they had an ice-cream popsicle as I was craving for ice-cream and instead of going out again after dinner, they surprised me with an ice-cream popsicle!!! It saved me a trip to have to go out again, it made my night to relax and enjoy the popsicle. Thank you!

via tripadvisor

I8679LRcarls

Family · Jun 2026

Magdalena very helpful, Vonetta not so much

Liked:We selected this hotel because it is close to St. Alexius Hospital where my wife was scheduled for a total knee replacement on Monday, 6/22/26. Her doctor told her she would remain in the hospital 1 - 2 nights. We checked in on 6/21/26 and booked the room for a 6/24 check out. Tuesday morning she learned that she would be discharged on Tuesday, so I checked out of the hotel thinking we would be charged for two nights. I was told that the bill would be emailed to me, which never happened. I was able to retrieve the bill through the corporate website. I discovered that I was being charged for the third night! I contacted your hotel and spoke with the person working the front desk and was told that I had to provide 48 hours notice to change a reservation. Terrible policy. There are several hotels in the area to choose from. We won't be staying at the Hyatt Place for her post-op follow up visits.

via tripadvisor

Location

How to Find Us

2750 Greenspoint Parkway

Hoffman Estates · us

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply. CHECK-IN: There is a $100 per stay per room authorization for incidentals charge. Incidental charges include but are not limited to Food and Beverage charges, long distance phone calls and pay per view movies. Any unused authorization is fully refunded 5 - 7 business days after check out based on your bank processing times.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

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