Name: Hilo Reeds Bay Hotel
Address: 175 Banyan Drive, Hilo, HI 96720
Rating: 7.6

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Hilo Reeds Bay Hotel | Member Rates | Dyme

Offsite parking discounted rates availableParkingSelf parking (surcharge)Offsite parking discounted rates availableSecured parkingSwimming pool

Check-in / Check-out

From 03:00 PM · Until 11:00 AM

Classification

3-Star Hotel

Amenities

Offsite parking discounted rates available, Parking, Non-smoking rooms, Swimming pool, Room service, Terrace

Location

Hilo, us

Convenient Location and Amenities

Hilo Reeds Bay Hotel, located in Hilo, offers free WiFi, free private parking, and well-equipped non-smoking rooms with kitchen facilities.

On-Site Laundry and Nearby Activities

Guests can enjoy the convenience of on-site laundry facilities and explore activities like golfing, snorkeling, and windsurfing in the area surrounding the hotel.

Near Local Attractions

Situated close to the Pacific Tsunami Museum and East Hawaii Cultural Center, Hilo Reeds Bay Hotel provides easy access to key attractions. Book now for an unforgettable stay!

Accommodations

Rooms & Suites

Check-in

Check-out

Guests

Loading rooms and rates...

Guest Reviews

What Guests Say

7.6

Very Good

1,642 reviews

Highlights

+Friendly staff
+Great location
+Comfortable beds
+Vintage charm

Could Improve

–Lack of air conditioning
–Need for renovations
–Sparse amenities

Cleanliness7.1

The room was clean, but some areas like the hallways and pool need renovation.

Service8.6

Staff were very friendly and helpful throughout the stay.

Location9.1

Beautifully located right on the water and close to everything.

Room Quality7.6

Rooms are comfortable but could benefit from renovations.

Amenities6.6

No air conditioning or elevators; sparse kitchenware.

Value for Money7.6

Good value given the location, but lacking in some amenities.

Food and Beverage6.6

No specific mentions of on-site dining options.

Overall Experience7.6

Overall a pleasant stay, but certain aspects need improvement.

Warren

Couple · Jun 2026

Great

Liked:N/A

Disliked:No air conditioning

via Nuitee

Roy

Solo Traveller · Jun 2026

Liked:Location and view of Hilo bay is good.

Disliked:Building looks a little run down. One of the evening workers promised complimentary coffee for the room, but never got around to delivering.

via Nuitee

Rui

Extended Group · Jun 2026

worst place ever!

Liked:No AC, NO WIFI IN THE ROOM, NO ELEVATOR, NO KEY CARD, NOTHING! no breakfast, worst place that i have ever stayed! The hall in the hotel looks like a horrible movie !!!

Disliked:everything, literally needs to improve everything! and they will ask you to sign a document and write down your credit card which does not seem to be legal. No AC, NO WIFI IN THE ROOM, NO ELEVATOR, NO KEY CARD, NOTHING! no breakfast, worst place that i have ever stayed! The hall in the hotel looks like a horrible movie !!!

via Nuitee

Esther

Solo Traveller · May 2026

Liked:The front desk lady (Shireen?)was super kind and helpful! She was very accommodating; she let us checked in 3 hrs earlier and we were able to switch our room to a partial open front view at the last minute. Even though the hotel is not very updated but we love what they offered inside out hotel. Everything we needed were in our room, organized and well thought of for their guests. Beds, pillows and comforters were extremely comfortable. We had everything we need in our room! Even though there was no air conditioner but we didn't feel hot because there was always a nice breeze with our windows open, a ceiling fan and 2 large standing fans. The housekeepers and the security guard were all kind and helpful too. Very close to the airport is a plus.

Disliked:Maybe the building needs to be updated especially the outside.

via Nuitee

Location

How to Find Us

175 Banyan Drive

Hilo · us

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

Please note: This property does not have air conditioning, but does provide fans. Hilo Reeds Bay Hotel does not have disability accessible rooms. The property is currently renovating one of their rooms. Work will be conducted during business hours on weekdays between 11:00 and 15:00.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. A deposit may be required at the property.

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Guest Reviews

What Guests Say

7.6

Very Good

1,642 reviews

Highlights

+Friendly staff
+Great location
+Comfortable beds
+Vintage charm

Could Improve

–Lack of air conditioning
–Need for renovations
–Sparse amenities

Cleanliness7.1

The room was clean, but some areas like the hallways and pool need renovation.

Service8.6

Staff were very friendly and helpful throughout the stay.

Location9.1

Beautifully located right on the water and close to everything.

Room Quality7.6

Rooms are comfortable but could benefit from renovations.

Amenities6.6

No air conditioning or elevators; sparse kitchenware.

Value for Money7.6

Good value given the location, but lacking in some amenities.

Food and Beverage6.6

No specific mentions of on-site dining options.

Overall Experience7.6

Overall a pleasant stay, but certain aspects need improvement.

Warren

Couple · Jun 2026

Great

Liked:N/A

Disliked:No air conditioning

via Nuitee

Roy

Solo Traveller · Jun 2026

Liked:Location and view of Hilo bay is good.

Disliked:Building looks a little run down. One of the evening workers promised complimentary coffee for the room, but never got around to delivering.

via Nuitee

Rui

Extended Group · Jun 2026

worst place ever!

Liked:No AC, NO WIFI IN THE ROOM, NO ELEVATOR, NO KEY CARD, NOTHING! no breakfast, worst place that i have ever stayed! The hall in the hotel looks like a horrible movie !!!

via Nuitee

Esther

Solo Traveller · May 2026

Disliked:Maybe the building needs to be updated especially the outside.

via Nuitee