Name: Holiday Inn Express Hotel & Suites Gulf Shores by IHG
Address: 160 West Commerce Avenue, Gulf Shores, AL 36542
Telephone: +1 251-948-6191
Rating: 8.2

WiFi availableFree WiFiParkingFree ParkingPrivate parkingAccessible parking

Check-in / Check-out

From 03:00 PM · Until 11:00 AM

Classification

3-Star Hotel

Amenities

WiFi available, Free WiFi, Parking, Free Parking, Non-smoking rooms, Air conditioning

Location

Gulf Shores, US

Convenient Location by the Gulf of Mexico

Nestled in Gulf Shores, Alabama, our hotel offers easy access to the Gulf of Mexico and boasts complimentary high-speed internet, a microwave, and a mini-refrigerator in every room.

Delicious Breakfast and Leisure Options

Start your day with a complimentary continental breakfast featuring a delightful spread of bagels, muffins, fruits, and coffee. Afterward, unwind by the outdoor pool or catch up on your favorite shows with in-room cable TV.

Abundance of Nearby Activities

Explore a variety of activities like golfing, deep-sea fishing, and shopping just a short drive away from Holiday Inn Express Hotel & Suites Gulf Shores. Don't forget to visit Gulf State Park and the Alabama Gulf Coast Zoo, both conveniently located near the hotel.

Ready to experience comfort and convenience by the Gulf? Book your stay with us now!

Accommodations

Rooms & Suites

Check-in

Check-out

Guests

Loading rooms and rates...

Guest Reviews

What Guests Say

8.2

Excellent

1,203 reviews

Highlights

+Friendly staff
+Great location

Could Improve

–Inconsistent cleanliness
–Outdated room facilities

Cleanliness7.6

Mixed reviews with mentions of stains and less attention from housekeeping.

Service9.1

Staff was friendly and helpful according to multiple reviews.

Location8.6

Close to beach and convenient for concerts.

Room Quality7.1

Mention of uncomfortable mattress and outdated facilities.

Amenities8.1

Standard amenities but needs updates and cleanliness.

Value for Money8.6

Perceived as affordable with some value.

Food and Beverage8.1

Good breakfast reported but some complaints about variety.

Overall Experience8.3

Overall enjoyment with noted areas for improvement.

Ritsuko

Couple · Sep 2026

We paid for a clean and decent room and not for a room with a moldy smell.

Liked:The breakfast

Disliked:Our initial room looks good but it has a musky to moldy smell. We notified desk. The lady said she will find a room then ask she only has two double bed. We presumed it was just the bed. But we were downgraded to a smaller room, smaller bathroom and no refrigerator. We informed the desk. She told us, we got a discounted room so she can downgrade us. I said you need to move us to at least a similar room or compensate for the downgrade. She said she will talk to manager and get back to us. She never did. I came back later that day and was told they do not have another room and we need to talk to booking.com for the downgrade.

via Nuitee

CLEO

Solo Traveller · Sep 2026

Liked:Location was good, staff was excellent. The hotel is older and need to be updated.

Disliked:Rooms need to be updated

via Nuitee

Taraneka

Family With Children · Sep 2026

Pleasant stay for the convenience

Liked:I liked how close driving distant was to the beach and other places. Jim front desk was very nice, and Nina breakfast attendant was great!

Disliked:It was a real bad ant problem at the pool, and they stuck to our clothes to the room the next morning. The room door stuck bad trying to open it.

via Nuitee

Allen

Couple · Sep 2026

I’ll go someplace else next time.

Liked:Distance was okay to beach

Disliked:Stains everywhere, constant drip hitting the metal frame window. Small tv, stains on floor, stains on couch, stains in shower, no vent in bathroom, ceiling drywall needs repair

via Nuitee

Location

How to Find Us

160 West Commerce Avenue

Gulf Shores · US

+1 251-948-6191

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

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Holiday Inn Express Hotel & Suites Gulf Shores by IHG | Member Rates | Dyme

Guest Reviews

What Guests Say

8.2

Excellent

1,203 reviews

Highlights

+Friendly staff
+Great location

Could Improve

–Inconsistent cleanliness
–Outdated room facilities

Cleanliness7.6

Mixed reviews with mentions of stains and less attention from housekeeping.

Service9.1

Staff was friendly and helpful according to multiple reviews.

Location8.6

Close to beach and convenient for concerts.

Room Quality7.1

Mention of uncomfortable mattress and outdated facilities.

Amenities8.1

Standard amenities but needs updates and cleanliness.

Value for Money8.6

Perceived as affordable with some value.

Food and Beverage8.1

Good breakfast reported but some complaints about variety.

Overall Experience8.3

Overall enjoyment with noted areas for improvement.

Ritsuko

Couple · Sep 2026

We paid for a clean and decent room and not for a room with a moldy smell.

Liked:The breakfast

via Nuitee

CLEO

Solo Traveller · Sep 2026

Liked:Location was good, staff was excellent. The hotel is older and need to be updated.

Disliked:Rooms need to be updated

via Nuitee

Taraneka

Family With Children · Sep 2026

Pleasant stay for the convenience

Liked:I liked how close driving distant was to the beach and other places. Jim front desk was very nice, and Nina breakfast attendant was great!

Disliked:It was a real bad ant problem at the pool, and they stuck to our clothes to the room the next morning. The room door stuck bad trying to open it.

via Nuitee

Allen

Couple · Sep 2026

I’ll go someplace else next time.

Liked:Distance was okay to beach

Disliked:Stains everywhere, constant drip hitting the metal frame window. Small tv, stains on floor, stains on couch, stains in shower, no vent in bathroom, ceiling drywall needs repair

via Nuitee