Name: Sonesta Hotel Grand Rapids Airport
Address: 3333 28th Street Southeast, Grand Rapids, MI 49512
Telephone: +16169499222
Rating: 6.9

Sonesta Hotel Grand Rapids Airport | Member Rates | Dyme

Offsite parking discounted rates availableParkingOffsite parking discounted rates availableSecured parkingRestaurantSwimming pool

Check-in / Check-out

From 04:00 PM · Until 12:00 PM

Classification

3-Star Hotel

Amenities

Free beach shuttle, Offsite parking discounted rates available, Fitness facilities (surcharge), Parking, Non-smoking rooms, Air conditioning

Location

Grand Rapids, us

Convenient Location in Grand Rapids Entertainment District

Situated in the heart of Grand Rapid's entertainment district, Delta Hotels by Marriott Grand Rapids Airport offers a vibrant and lively atmosphere for guests to enjoy. With a range of entertainment options just steps away, guests can easily immerse themselves in the city's culture and nightlife.

Dining Options and On-Site Starbucks

Indulge in a culinary experience at Urban on 28th Kitchen + Bar, where classic American dishes are paired with a selection of cocktails, beers, and wines. Additionally, guests can grab their favorite Starbucks coffee without having to leave the hotel premises, ensuring a convenient and satisfying stay.

Modern Amenities and Fitness Facilities

From well-equipped rooms with essential amenities to a modern fitness center with state-of-the-art equipment, Delta Hotels by Marriott Grand Rapids Airport caters to the needs of every guest. Whether staying for business or leisure, the hotel's facilities are designed to provide comfort and convenience throughout your stay.

Book your stay now at Delta Hotels by Marriott Grand Rapids Airport and experience the perfect blend of luxury and convenience during your visit to Grand Rapids.

Accommodations

Rooms & Suites

Check-in

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Guests

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Guest Reviews

What Guests Say

6.9

Good

851 reviews

Highlights

+Friendly staff
+Clean rooms
+Convenient location

Could Improve

–Cleanliness issues
–Poor amenities
–Room service problems

Cleanliness5.3

Multiple mentions of cleanliness issues, such as used washcloths, bed bugs, and general dirtiness.

Service8.3

Generally positive sentiment about staff friendliness, with some negative experiences regarding check-in.

Location8.3

Positive remarks about the hotel's convenient location to shopping and restaurants.

Room Quality6.8

Rooms were described as spacious and comfortable, but some issues were noted regarding cleanliness.

Amenities6.3

Some amenities were satisfactory but noted problems with the pool area and hot tub.

Value for Money7.2

Affordability is highlighted, but issues with some services could detract from perceived value.

Food and Beverage5.3

Lack of continental breakfast options and some disappointment expressed.

Overall Experience7.8

Mixed experiences, with highlights on the service and location but significant cleanliness issues.

Tracy

Couple · May 2026

A very dirty facility in need of major work

Liked:staff friendly

Disliked:advertised with restaurant and bar had neither. Pool area dirty, rooms dirty needing lots of repair our room has things hanging off of wall one bed broke

via Nuitee

Monique

Solo Traveller · Apr 2026

They discriminate against handicapped people

Liked:Our request for a handicapped room was denied and we were given the farthest possible room on the top floor because they decided that handicapped people have been taking advantage of their handicapped rooms for too long and the buck stopped with Glenn Moore, the so called “manager.” when we complained we were kicked out, but only after being bullied for having one leg,

Disliked:They kicked us out for wanting a handicapped room where my boyfriend would be able to shower. They refused to give us our money back even though we didn’t stay and in fact charges us two and a half times the amount and when I tried disputing it with my credit card they lied and I can’t get my money back.

via Nuitee

Sukie

Couple · Apr 2026

Room was very good. Was a little disappointed that some of the property amenities were unavailable

Liked:front desk staff at check in and overnight was helpful, knowledgeable and welcoming. Am staff was altogether different... was unfriendly and seemed inconvenienced by my request for change for the laundry.

Disliked:AM staff had an attitude problem Whirlpool and pool were not available to use. Front desk attendant had informed me that Whirlpool and the pool were open. But fortunately when I went down there the Whirlpool was roped off....pool was tecnically open, but filter was not running and looked to be dirty.

via Nuitee

Sharmila

Couple · Apr 2026

Room was clean, bed comfortable

Liked:Location

Disliked:Under construction

via Nuitee

Location

How to Find Us

3333 28th Street Southeast

Grand Rapids · us

+16169499222

Policies

Good to Know

Check-in & Check-out

Check-in from 04:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. In the event of an early departure, the property will charge you the full amount for your stay. Guests under the age of 18 can only check in with a parent or official guardian.

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Guest Reviews

What Guests Say

6.9

Good

851 reviews

Highlights

+Friendly staff
+Clean rooms
+Convenient location

Could Improve

–Cleanliness issues
–Poor amenities
–Room service problems

Cleanliness5.3

Multiple mentions of cleanliness issues, such as used washcloths, bed bugs, and general dirtiness.

Service8.3

Generally positive sentiment about staff friendliness, with some negative experiences regarding check-in.

Location8.3

Positive remarks about the hotel's convenient location to shopping and restaurants.

Room Quality6.8

Rooms were described as spacious and comfortable, but some issues were noted regarding cleanliness.

Amenities6.3

Some amenities were satisfactory but noted problems with the pool area and hot tub.

Value for Money7.2

Affordability is highlighted, but issues with some services could detract from perceived value.

Food and Beverage5.3

Lack of continental breakfast options and some disappointment expressed.

Overall Experience7.8

Mixed experiences, with highlights on the service and location but significant cleanliness issues.

Tracy

Couple · May 2026

A very dirty facility in need of major work

Liked:staff friendly

Disliked:advertised with restaurant and bar had neither. Pool area dirty, rooms dirty needing lots of repair our room has things hanging off of wall one bed broke

via Nuitee

Monique

Solo Traveller · Apr 2026

They discriminate against handicapped people

via Nuitee

Sukie

Couple · Apr 2026

Room was very good. Was a little disappointed that some of the property amenities were unavailable

via Nuitee

Sharmila

Couple · Apr 2026

Room was clean, bed comfortable

Liked:Location

Disliked:Under construction

via Nuitee