Grand Rapids · US

JW Marriott Grand Rapids

Name: JW Marriott Grand Rapids
Address: 235 Louis Street Northwest, Grand Rapids, MI 49503
Telephone: +1 616-242-1500
Rating: 9

Exceptional332 reviews

WiFi availableParkingPrivate parkingRestaurantSwimming poolIndoor pool

Check-in / Check-out

From 04:00 PM · Until 12:00 PM

Classification

4-Star Hotel

Amenities

Fitness facilities, WiFi available, Parking, Non-smoking rooms, Air conditioning, Fitness center

Location

Grand Rapids, US

Walkability

Walk

Bike

Luxurious Accommodation

Experience chic furnishings and elegant marble bathrooms in each room, along with modern amenities like cable TV and an iPod docking station. Room service is just a call away for your convenience.

Dining Excellence

Savor French-inspired cuisine at Margaux, our on-site restaurant, serving daily for breakfast and dinner. Enjoy a variety of refreshing beverages and snacks at Starbucks located right within the hotel.

Convenient Location and Services

Located in downtown Grand Rapids, our hotel offers an indoor swimming pool, fitness center, and a hotel bar for your relaxation. With Gerald R Ford Airport just a 15-minute drive away, and valet and public parking options available, your stay with us is made hassle-free.

Book now for an unforgettable stay at JW Marriott Grand Rapids!

Loading rooms and rates...

The Neighbourhood

What’s Nearby

Getting around

Landmarks

Parks

Straight-line distance from the hotel. Each place opens in Google Maps.

FAQs

Common Questions

Check-in is from 04:00 PM and check-out is by 12:00 PM. Early check-in and late check-out may be available upon request.

Yes, the hotel offers swimming pool, spa, fitness center for guests.

Yes, parking is available. Contact the hotel directly for current rates.

Yes, Wi-Fi is available at the hotel.

Yes, the hotel has an on-site restaurant for guests.

The nearest station is Grand Rapids, 0.7 miles from the hotel.

No promo codes needed. As a Dyme member, you automatically receive wholesale pricing up to 35% below public rates.

Sustainability

Travel That Gives Back

Every booking through Dyme directly funds clean energy infrastructure.

5,910 tons

CO₂ Avoided Annually

~271,000

Equivalent Mature Trees Per Year

15 Central Parks

Of Mature Trees Equivalent

Sustainability at JW Marriott Grand Rapids

LowHigh

Local grid: Medium carbon

The electricity grid in this region, not a rating of the hotel.

Emissions estimates are calculated using the local electricity grid carbon intensity for the hotel’s region, sourced from the U.S. EPA eGRID database (for U.S. properties) and Electricity Maps (for international properties). All sustainability information is derived from publicly available data sources, including hotel websites and certification bodies, and may not reflect the hotel’s actual energy usage or specific sustainability measures. Figures are approximate and provided for indicative purposes only.

Location

How to Find Us

235 Louis Street Northwest

Grand Rapids · US

+1 616-242-1500

Policies

Good to Know

Check-in & Check-out

Check-in from 04:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

Prices include the taxes and fees paid when you book. Some hotels charge a resort, city or service fee on arrival; where they do, the amount is shown with each room and at checkout. A valid credit card is required at check-in.

Important Information

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges. Along with self-parking, the property offers valet parking for $29.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. In the event of an early departure, the property will charge you the full amount for your stay. A deposit may be required at the property.

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Grand Rapids · US

JW Marriott Grand Rapids

Exceptional332 reviews

WiFi availableParkingPrivate parkingRestaurantSwimming poolIndoor pool

Check-in / Check-out

From 04:00 PM · Until 12:00 PM

Classification

4-Star Hotel

Amenities

Fitness facilities, WiFi available, Parking, Non-smoking rooms, Air conditioning, Fitness center

Location

Grand Rapids, US

Walkability

Walk

Bike

Luxurious Accommodation

Experience chic furnishings and elegant marble bathrooms in each room, along with modern amenities like cable TV and an iPod docking station. Room service is just a call away for your convenience.

Dining Excellence

Convenient Location and Services

Book now for an unforgettable stay at JW Marriott Grand Rapids!

Loading rooms and rates...

Guest Reviews

What Guests Say

9.0

Exceptional

332 reviews

Highlights

+Great location
+Premium amenities

Could Improve

–Service inconsistencies
–Cleaning schedule surprises

Cleanliness8.5

Room cleanliness was acknowledged positively, but some issues with upkeep were mentioned.

Service8.4

Mixed sentiments; staff was helpful but there were complaints about the front desk greeting and service speed.

Location9.5

Convenient and prime location with positive remarks about its accessibility.

Room Quality8.9

Rooms were described as clean and modern with luxurious touches, though some had issues with comfort.

Amenities9.4

Facilities such as the fitness room and bar were positively highlighted.

Value for Money9.4

Given the high-quality offerings, it was noted as an excellent value for a premium hotel.

Food and Beverage9.0

Breakfast received positive feedback though no specific negatives were mentioned.

Overall Experience8.9

General satisfaction was expressed despite minor service issues.

John

Couple · Aug 2026

Comfortable

Liked:Beautiful view

via Nuitee

Noah

Couple · Aug 2026

Relaxing getaway and very comfortable bed

Liked:Drinks from the bar and desserts were delicious. The staff at the front desk as well as in the restaurant were very kind and welcoming.

Disliked:Maybe offer a plastic / disposable tray for people who want to take food and beverages to their room- to give them something to carry it on. I struggled carrying two plates and two drinks with nothing to put them on from the restaurant up to the 17th floor and down the hall.

via Nuitee

staceykR647YF

Couples · Aug 2026

I was very impressed

Liked:We had an amazing stay at the Grand Rapids location. The hotel was very nicely kept and all the staff were very welcoming and professional. I want to compliment one employee in particular who we felt went over and beyond her job responsibilities. She took charge and instead of deligating she was actually doing everything. I was even more impressed to find out she was the general manager. Jas Staten is any companies ideal employee. She displayed professionalism, character and commitment well beyond expectation. You could tell she not only enjoyed her job but truly cared and it showed. The staff even commented on how much they loved working for and with her. JW you hit the jack pot with hiring Jas and I hope you know how valuable of an employee she is to the Marriott family.

via tripadvisor

ryansox

Family · Jul 2026

Great property with a little room to improve

Liked:WOW, we loved our stay. The last time we visited was in 2020 where the hotel had bare minimum staffing and service wasn't the greatest. Great to see how things have changed. Arriving and self parking was very easy. The only downside is if you need an EV charger they are padlocked and you have to Valet + pay a surcharge. We opted not to but it is an inconvenience nonetheless. Check in was fast and great. We arrived at 1pm and got early check in, which helped with our family staying in multiple rooms. We went to the pool which was a decent sized indoor pool, good for laps but only about 3 foot 10 inches at its deepest. No hot tub but the eucalyptus steam room and infrared sauna room made up for it. Restaurant opens up too late, had a huge line at 5pm with tons of people trying to dine before the busy night. We enjoyed the service and food. We didn't get a chance to go to the club lounge for dinner or dessert since we opted for the restaurant for a quick meal before we ran to our show. Noise levels at this hotel are a little loud at night with lots of events going on. If noise is something you care about, inquire about it at check in to potential get a quieter room. Rooms are great sized, modern, and love the bathroom. The Club Lounge is on the top floor and is really tiny, which can get packed real quick. We arrived right at 7am for breakfast, to find that the staff didn't quite have everything set up and ready to go. I wish the staff were given more time to set up so food can be ready at 7am, which is already a little late compared to other properties. Food didn't end up being ready till closer to 7:15am and with the crowds it made a quick early morning meal a bit stressful. I know JW's don't provide breakfast as a welcome gift but I wish maybe they would offer breakfast in the restaurant in lieu of club lounge access to help with crowds and late setup times. Overall we loved the property and were so excited we were in the area to return. We will absolutely be back, and we look forward to trying the club lounge and restaurant again!

via tripadvisor

The Neighbourhood

What’s Nearby

Getting around

Landmarks

Parks

Straight-line distance from the hotel. Each place opens in Google Maps.

FAQs

Common Questions

Check-in is from 04:00 PM and check-out is by 12:00 PM. Early check-in and late check-out may be available upon request.

Yes, the hotel offers swimming pool, spa, fitness center for guests.

Yes, parking is available. Contact the hotel directly for current rates.

Yes, Wi-Fi is available at the hotel.

Yes, the hotel has an on-site restaurant for guests.

The nearest station is Grand Rapids, 0.7 miles from the hotel.

No promo codes needed. As a Dyme member, you automatically receive wholesale pricing up to 35% below public rates.

Sustainability

Travel That Gives Back

Every booking through Dyme directly funds clean energy infrastructure.

5,910 tons

CO₂ Avoided Annually

~271,000

Equivalent Mature Trees Per Year

15 Central Parks

Of Mature Trees Equivalent

Sustainability at JW Marriott Grand Rapids

LowHigh

Local grid: Medium carbon

The electricity grid in this region, not a rating of the hotel.

Location

How to Find Us

235 Louis Street Northwest

Grand Rapids · US

+1 616-242-1500

Policies

Good to Know

Check-in & Check-out

Check-in from 04:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.