Name: Amway Grand Plaza Hotel, Curio Collection by Hilton
Address: 187 Monroe Northwest, Grand Rapids, MI 49503
Rating: 8.4

Amway Grand Plaza Hotel, Curio Collection by Hilton, Grand Rapids | Member Rates | Dyme

WiFi availableFree WiFiParkingValet parkingAccessible parkingParking garage

Check-in / Check-out

From 04:00 PM · Until 11:00 AM

Classification

4-Star Hotel

Amenities

WiFi available, Free WiFi, Parking, Non-smoking rooms, Air conditioning, Fitness center

Location

Grand Rapids, us

Luxurious Riverside Location

Experience unparalleled views of the Grand River at the Amway Grand Plaza Hotel in Michigan. Connected to the Grand Rapids Convention Center, this upscale hotel offers a convenient stay with a touch of elegance.

Top-Notch Amenities

Enjoy the convenience of a fitness center and on-site shops during your stay at the Amway Grand Plaza Hotel. Indulge in a delectable meal at the renowned Ruth's Chris Steakhouse located right on the premises.

Prime Location

Explore nearby attractions like the Gerald R. Ford Museum and Van Andel Arena within walking distance via a connected skywalk. With easy access to Motorway I-196, the hotel ensures that you can effortlessly navigate the city.

Ready to experience luxury and convenience at the Amway Grand Plaza Hotel? Book your stay now!

Accommodations

Rooms & Suites

Check-in

Check-out

Guests

Loading rooms and rates...

Guest Reviews

What Guests Say

8.4

Excellent

975 reviews

Highlights

+Convenient location
+Helpful staff
+Clean rooms

Could Improve

–No bath towels
–Limited food options
–Outdated room quality

Cleanliness8.1

Some reviews mention cleanliness positively, but issues like no bath towels provided impact perception.

Service9.5

Staff are often praised for being helpful and friendly, contributing positively to the overall experience.

Location9.1

Convenient location close to restaurants and attractions, enhancing the experience for guests.

Room Quality7.5

Mixed reviews on room quality, with some rooms being described as outdated and not matching expectations.

Amenities7.5

Limited options for families and accessibility issues reported, affecting guest satisfaction.

Value for Money8.5

Some guests felt that the value for the price paid did not meet expectations due to various complaints.

Food and Beverage8.1

Lack of food options late at night and closure of amenities detract from the overall experience.

Overall Experience8.9

Overall experience varies; while there are positive aspects, significant issues have been noted by some guests.

Antonio

Solo Traveller · Jul 2026

Amazing

Liked:Everything

Disliked:Everything

via Nuitee

Keeley

Family With Children · Jul 2026

We had a great time and will definitely stay again.

Liked:The building was beautiful, comfortable and easy to navigate. The views from our room were amazing. The noise cancellation between rooms was excellent.

via Nuitee

Cynthia

Couple · Jul 2026

Liked:We ate breakfast at Foxtails. Pretty good but not much to choose from.

Disliked:not being told price for parking ahead of time and check in person could not tell us either. We had no hot water for showering. Called front desk they said run the sink and shower for 5 minutes. We did and it worked for one person but the next person was freezing and then it went to scalding water off and on. Same thing the next day. Trying to find the place was not easy either. No big signs for the hotel that you could see on the main street. Had to call hotel and they told us they were on the side street Pearl and parking garage there also. Not easy!

via Nuitee

Kara

Couple · Jun 2026

Smoke scented with no water

Liked:The main entry was lovely and the location on the river was great.

Disliked:Room smelled of cigarettes. They turned the water off the next day without having warned us before (still should have been a discount beyond warning) so we couldn’t shower, flush the toilet or even brush our teeth. They suggested lug our stuff to the workout facility and get ready there. I had to go down an request my paid for late checkout be removed from the bill. It was still a $400 room. Nope.

via Nuitee

Location

How to Find Us

187 Monroe Northwest

Grand Rapids · us

Policies

Good to Know

Check-in & Check-out

Check-in from 04:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

Early check-in is subject to availability; guests should contact the hotel directly the morning of arrival for availability. Guests must be 18 years or older to check-in. Private self-parking: USD 41 or valet parking: USD 45. No reservation is necessary. Beginning November 2025, Starbucks will be closed as we transition to Foxtail Coffee (due to open Spring 2026). Our Pantlind Hotel will also be undergoing guestroom bathroom renovations from 2025-2027. Room type availability may be subject to change based on project updates. All outlets and areas will remain open during these two enhancements to our beautiful, historic hotel.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

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Guest Reviews

What Guests Say

8.4

Excellent

975 reviews

Highlights

+Convenient location
+Helpful staff
+Clean rooms

Could Improve

–No bath towels
–Limited food options
–Outdated room quality

Cleanliness8.1

Some reviews mention cleanliness positively, but issues like no bath towels provided impact perception.

Service9.5

Staff are often praised for being helpful and friendly, contributing positively to the overall experience.

Location9.1

Convenient location close to restaurants and attractions, enhancing the experience for guests.

Room Quality7.5

Mixed reviews on room quality, with some rooms being described as outdated and not matching expectations.

Amenities7.5

Limited options for families and accessibility issues reported, affecting guest satisfaction.

Value for Money8.5

Some guests felt that the value for the price paid did not meet expectations due to various complaints.

Food and Beverage8.1

Lack of food options late at night and closure of amenities detract from the overall experience.

Overall Experience8.9

Overall experience varies; while there are positive aspects, significant issues have been noted by some guests.

Antonio

Solo Traveller · Jul 2026

Amazing

Liked:Everything

Disliked:Everything

via Nuitee

Keeley

Family With Children · Jul 2026

We had a great time and will definitely stay again.

Liked:The building was beautiful, comfortable and easy to navigate. The views from our room were amazing. The noise cancellation between rooms was excellent.

via Nuitee

Cynthia

Couple · Jul 2026

Liked:We ate breakfast at Foxtails. Pretty good but not much to choose from.

via Nuitee

Kara

Couple · Jun 2026

Smoke scented with no water

Liked:The main entry was lovely and the location on the river was great.

via Nuitee