Embassy Suites by Hilton Grand Rapids Downtown,MI

Many reviews highlight cleanliness as a strong point with phrases like 'clean hotel' and 'clean rooms'.

Numerous mentions of excellent service and friendly staff contribute to a positive perception of service quality.

The location is praised with comments about nearby attractions and being within walking distance to downtown.

Guests mention comfortable rooms and great views, indicating good room quality.

Amenities such as free breakfast and a beautiful lobby are highlighted, though some reviews noted room issues.

While some reviews mention high rates not corresponding with value, the complimentary breakfast helps balance the perception.

The breakfast is frequently mentioned positively with specific praise for cooked-to-order options.

Overall, guests express a strong desire to return, highlighting a positive overall experience.