Name: CityFlatsHotel - Grand Rapids, an Ascend Collection Hotel
Address: 83 Monroe Center St NW, Grand Rapids, Michigan, 49503, Grand Rapids, 49503
Telephone: +1 616-828-4950
Rating: 8.2

Free WiFiSelf parking (surcharge)Street parkingSnack bar/deliElevatorTelevision in common areas

Check-in / Check-out

From 04:00 PM · Until 11:00 AM

Classification

3-Star Hotel

Amenities

Elevator, Television in common areas, Safe-deposit box at front desk, Smoke-free property, Wedding services, Braille or raised signage

Location

Grand Rapids, US

Experience the ultimate stay at CityFlatsHotel - Grand Rapids, an Ascend Collection Hotel, perfectly situated near Van Andel Arena.

Prime Location

Immerse yourself in the heart of Grand Rapids, just minutes away from cultural hotspots like Frederik Meijer Gardens and the Grand Rapids Civic Theatre. Enjoy the convenience of easy access to art, entertainment, and dining.

Stylish Accommodations

Each of our 48 uniquely designed guestrooms boasts modern amenities such as MP3 docking stations and flat-screen TVs. Dive into comfort with designer toiletries in a private bathroom, ensuring a refreshing experience after a day of exploring.

Exceptional Amenities

Stay active in our 24-hour fitness center, unwind with a drink at CitySen Lounge, or treat yourself to a snack at our cafe. With facilities for events and responsive service at our 24-hour front desk, your every need will be anticipated.

Don't miss out on the perfect getaway—book your stay with us today!

Accommodations

Rooms & Suites

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Guests

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Guest Reviews

What Guests Say

8.2

Excellent

183 reviews

Highlights

+Friendly staff
+Convenient location
+Clean rooms
+Comfortable beds

Could Improve

–No breakfast available
–Bathroom functionality issues
–Limited food options

Cleanliness8.4

While the property was noted as clean, there were complaints about the bathroom functionality and water hazards.

Service9.9

The staff were described as extremely helpful, friendly, and went above and beyond.

Location9.4

Convenient to shows and dining; however, reports of a less than welcoming arrival experience affected the overall perception.

Room Quality8.4

Rooms were generally clean and comfortable, but issues with room functionality and some disappointing views were noted.

Amenities6.0

The absence of onsite dining and breakfast options was a significant drawback.

Value for Money8.9

Overall value perceived as acceptable, though some found it overpriced for the amenities offered.

Food and Beverage5.0

Significant disappointment related to lack of breakfast and limited dining options.

Overall Experience9.4

Despite some criticisms, guests indicated they would stay again and enjoyed their experience overall.

Location

How to Find Us

83 Monroe Center St NW, Grand Rapids, Michigan, 49503

Grand Rapids · US

+1 616-828-4950

Policies

Good to Know

Check-in & Check-out

Check-in from 04:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.