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LUX* Grand Baie Resort & Residences

Grand Baie · MU

LUX* Grand Baie Resort & Residences

9
Exceptional1,702 reviews
  1. Hotel Collection
  2. /Hotels in Grand Baie
  3. /LUX* Grand Baie Resort & Residences
WiFi availableFree WiFiParkingFree ParkingValet parkingAccessible parking

Check-in / Check-out

From 02:00 PM · Until 11:00 AM

Classification

5-Star Hotel

Amenities

Fitness facilities, WiFi available, Free WiFi, Parking, Free Parking, Non-smoking rooms

Location

Grand Baie, MU

Luxury Accommodation and Dining Experience

Exquisite Dining Options: Indulge in a culinary journey with 3 restaurants offering a variety of cuisines from Mediterranean to Asian.

Wellness and Leisure: Unwind at the fitness and wellness centre or sip cocktails at one of the 5 bars. Don't miss the rooftop restaurant with an infinity pool boasting stunning views.

Modern Amenities: Enjoy modern conveniences in your guest room including automated shutters, USB charging ports, and a furnished balcony or terrace.

Book your stay at LUX* Grand Baie Resort & Residences for a luxurious and unforgettable experience in Grand Baie.

Loading rooms and rates...

Location

How to Find Us

Coastal Road

Grand Baie · MU

Policies

Good to Know

Check-in & Check-out

Check-in from 02:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

Prices include the taxes and fees paid when you book. Some hotels charge a resort, city or service fee on arrival; where they do, the amount is shown with each room and at checkout. A valid credit card is required at check-in.

Important Information

As from 8 rooms, Booking.com terms and conditions are no longer applicable, specific group conditions apply. Availability, rates, payment, cancellation terms will be defined by the property upon request. In case of multiple reservations presenting the shape of a group – similar stay dates and/or similar names and/or processed similarly – the property reserves the right to cancel the reservations without prior notice. Payment Terms : A payment link will be sent to you before arrival for the full settlement of your accommodations. We appreciate that plans can change, and unforeseen circumstances can get in the way of a planned holiday. To give you peace of mind, we highly recommend that you consider taking out travel insurance. Kindly note that, commencing 01 October 2025, the Government of Mauritius will introduce a tourist fee of €3 per person per night for hotel stays. Children under 12 will be exempt. The fee will be collected by the establishment.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions. A deposit may be required at the property.

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Guest Reviews

What Guests Say

9.0

Exceptional

1,702 reviews

Highlights

  • +Very friendly and professional staff/hosts
  • +Well-equipped apartments/rooms (home away from home)
  • +Convenient location and plenty of parking
  • +Heated pool and good facilities
  • +Clean facilities and good breakfasts
  • +Delicious food reported by several guests
  • +On-site shop with souvenirs and clothing

Could Improve

  • –Serious incident with valet/crash and poor manager handling
  • –Insects at night and some sanitization concerns
  • –Weekend drop in restaurant quality; one report of food poisoning
  • –Limited Arabic food options and restricted restaurant hours
  • –Laundry and some spa services are expensive
  • –Snorkelling not possible close to shore; cocktails need improvement
  • –Noise from small children at breakfast and occasional privacy issues with views
  • –Staff entering rooms without response reported by one guest
Cleanliness8.5

Generally reported as clean (multiple guests mention 'pulito' and 'impeccable' room/facilities) but isolated reports of insects at night and concerns about sanitization lower the score slightly.

Service9.5

Staff and hosts repeatedly described as kind, professional and friendly (host very gentle, concierge and housekeeping praised); however one serious negative about the manager's handling of a valet incident is noted but does not outweigh broadly positive service comments.

Location9.5

Multiple guests call the location ideal/convenient and note nearby shops; one mention that shore is not suitable for snorkeling but overall location is highly rated.

Room Quality9.5

Apartments/residences described as well equipped, exceeding expectations and feeling like a 'home away from home'; views sometimes not private but overall room quality is highly praised.

Amenities9.0

Strong amenities noted (heated pool, good parking, shops, restaurants) though some issues: spa styling is expensive, snorkelling not ideal from shore and some restaurant timing/availability complaints.

Value for Money8.5

Many positive aspects but recurring complaints about costly laundry service and pricey spa treatments reduce perceived value for some guests.

Food and Beverage8.5

Food is frequently called delicious and breakfasts good, but there are reports of weekend drops in quality (one guest reported food poisoning), limited Arabic options, and some drinks/cocktails needing improvement.

Overall Experience9.0

Majority of reviews describe a very comfortable, dream-like stay with warm staff and well-equipped accommodation; isolated serious negatives (valet accident/manager response, insects, occasional food issues) moderate the overall score to the target.

Dhafer

Couple · Oct 2026

10

Excellent Resort.

Liked:Every thing was great and excellent from people to the probity.
Disliked:The location and the design and the cleanliness of the the place.

via Nuitee

Merai

Couple · Oct 2026

10

We had a great stay. The host Anna was very kind and made sure our stay was very comfortable.

via Nuitee

ELIAS

Couple · Oct 2026

9

Would definitely come again :)

Liked:Great location/easy accessible/ free and safe parking Anna was a very helpful and reachable host/ communication was very easy and she shared with us all the necessary details before arrival

via Nuitee

Haitham

Couple · Sep 2026

9

Great place with the best customer service.

Liked:Simply everything whether it is the facility,service, hospitality, etc… but what made it more special are the well presented and professional trained staff.
Disliked:Limited entertainment programs especially at night. I think this is what need more focus and improvement.

via Nuitee

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