Name: Eastern & Oriental Hotel
Address: 10 Farquhar Street, George Town, 10200
Telephone: +60 4-222 2000
Rating: 9.1

WiFi availableFree WiFiParkingFree ParkingValet parkingPrivate parking

Check-in / Check-out

From 03:00 PM · Until 12:00 PM

Classification

5-Star Hotel

Amenities

Fitness facilities, WiFi available, Free WiFi, Parking, Free Parking, Non-smoking rooms

Location

George Town, MY

Luxurious Accommodation: 5-star rooms with top-notch amenities, including air conditioning, flat-screen TVs, and private bathrooms, ensure a comfortable stay.

Fantastic Facilities: Enjoy a refreshing swim in the outdoor pool, work out at the fitness centre, or savor delicious meals at the on-site restaurant.

Convenient Location: Situated near popular attractions like Wonderfood Museum and Penang International Airport, making it an ideal choice for tourists.

Accommodations

Rooms & Suites

Check-in

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Guests

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Guest Reviews

What Guests Say

9.1

Exceptional

4,713 reviews

Highlights

+Beautiful and historic building
+Spacious and luxurious rooms

Could Improve

–Issues with cleanliness in some rooms
–Noisy guests on the first night

Cleanliness8.4

The rooms had a strange smell and were a bit sparse.

Service9.8

The reception was responsive to noise complaints and overall service was high standard.

Location9.4

The hotel location is good, not right in the center but easily accessible.

Room Quality8.3

Rooms in the heritage wing were less luxurious and had issues, but the overall room experience was grand.

Amenities9.4

Excellent facilities including a stunning pool and good club lounge.

Value for Money8.8

Generally good value, though some areas may not meet 4-5 star expectations.

Food and Beverage9.4

Breakfast options were lovely and the snacks at the club lounge were appreciated.

Overall Experience9.3

Historic building with some shortcomings, but a lovely experience overall.

Kem

Couple · Sep 2026

Fantastic

Liked:Location and the breakfast buffet

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Jp1313

Solo Traveller · Sep 2026

Liked:Amazing breakfast. Amazing canapes. Jazz lunch... Fantastic. Incredible rooms.

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Allan

Couple · Sep 2026

Take yourself back to civilised accommodation facilities.

Liked:We stayed in the Heritage wing. Style personified. High ceilings and old world style. First time ever had such a large hotel suite with dressing room. Returning guests so we are keen to return again. We visited the newer Victory Annexe but preferred the Heritage facilities and swimming pool. There was an excellent laundry within walking distance called Laundry Bee

Disliked:Was all fantastic

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Adam

Couple · Sep 2026

One of the best I’ve stayed at

Liked:Great sea view room, amazing pool, very god breakfast selection

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Location

How to Find Us

10 Farquhar Street

George Town · MY

+60 4-222 2000

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted. Effective 1 June 2014, the Penang State Government will be imposing a local government fee of MYR 3 per room per night, payable directly to the hotel upon check in. - The name on the credit card used for the booking should correspond to the guest staying at the property. For reservations made by a third party, you will need to complete an authorization form and present a copy of the person's ID and credit card. - Please note that for bookings of 3 rooms or single booking with more than 3 nights and above, the hotel requires a 30% prepayment upon reservation.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Guests under the age of 18 can only check in with a parent or official guardian. A deposit may be required at the property.

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