George Town · MY
Ascott Gurney Penang
8.9
Excellent3,219 reviews
George Town · MY
Check-in / Check-out
From 03:00 PM · Until 12:00 PM
Classification
5-Star Hotel
Amenities
WiFi available, Free WiFi, Parking, Free Parking, Non-smoking rooms, Air conditioning
Location
George Town, MY
Luxurious Accommodations
Experience a stay of unparalleled comfort with our air-conditioned rooms offering stunning sea views and modern amenities.
Convenient Location
Connected to Gurney Walk and Menara Gurney Offices, our hotel provides easy access to shopping, dining, and entertainment options.
Relaxation and Wellness
Unwind by the infinity pool, pamper yourself at Samsara Spa, or enjoy a soothing sauna session during your stay.
Experience luxury and convenience at Ascott Gurney Penang. Book now for an unforgettable Penang getaway.
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Location
Policies
Check-in from 03:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.
Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.
All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.
From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted. "Pets are allowed on request. There is a surcharge of 50% off the property rates and re-booking is required, Terms and Condition applies. Please contact the property for further details. Property has the right to decline pets stay if they are not qualify as per the Terms and Conditions." "A mandatory power maintenance exercise is scheduled on Tuesday, 21 July 2026, from 4:00 PM to 6:30 PM. During this 2.5-hour period, the main electricity supply will be temporarily unavailable. Essential services, including guest lifts and emergency exit lighting, will remain fully operational."Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Guests under the age of 18 can only check in with a parent or official guardian. A deposit may be required at the property.
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Accommodations
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Guest Reviews
Excellent
3,219 reviews
Highlights
Could Improve
Many reviews mention cleanliness positively. However, issues with staff interactions may affect perception.
While some reviews indicate that certain staff may be unfriendly, many guests had positive interactions with staff.
Multiple reviews praised the location close to the beach and key amenities.
Guests commented positively on spacious and comfortable rooms, though some mentioned issues with pillows.
Facilities like the kids' pool were highlighted, although some desired more options for entertainment.
Generally, guests felt that the price paid aligned well with their experience.
The quality of food was praised, but there were some concerns regarding variety.
Guests expressed overall satisfaction with their stays, indicating a solid experience.
Slingki
Solo Traveller · Sep 2026
via Nuitee
Jun Min
Couple · Sep 2026
Great
via Nuitee
Graham
Couple · Sep 2026
Very comfortable and spacious. Nice location.
via Nuitee
Datin Amy
Couple · Sep 2026
Was never warn bout the pet vaccination card n charged. My chihuaionky 2 kg n wanna chargev1/2 d room rate.. card of
via Nuitee
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