George Town · MY
Cititel Penang
8.6
Excellent2,235 reviews
George Town · MY
Check-in / Check-out
From 03:00 PM · Until 12:00 PM
Classification
4-Star Hotel
Amenities
WiFi available, Free WiFi, Parking, Free Parking, Non-smoking rooms, Air conditioning
Location
George Town, MY
Convenient Location
Situated in the heart of George Town, guests can easily explore the UNESCO World Heritage Site and nearby attractions like Chinatown and Fort Cornwallis.
Dining Options
With 3 dining options available on-site, guests can indulge in a variety of cuisines ranging from local delicacies to international favorites.
Relaxation and Entertainment
Enjoy a refreshing dip in the indoor swimming pool, unwind with a drink at the bar, or showcase your singing skills in the karaoke room during your stay at Cititel Penang.
To experience the perfect blend of comfort and convenience at Cititel Penang, book your stay with us now!
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Location
Policies
Check-in from 03:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.
Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.
All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.
From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted. Effective June 01, 2014, the Penang City Council will be imposing a fee of MYR 3 per room per night, payable directly to the hotel upon check in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. A deposit may be required at the property.
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Guest Reviews
Excellent
2,235 reviews
Highlights
Could Improve
Maintained standard cleanliness with positive mentions of clean and good environment.
Staff were consistently noted as friendly and helpful across multiple reviews.
Excellent location with easy access to tourist attractions and local markets.
Rooms were modern and spacious, but some mentioned issues with pillow comfort.
Amenities well-received, though some concerns about pool area and TV quality.
Considered excellent value for a hotel in a prime location.
Buffet breakfast and refreshments on entry were positively noted.
Overall positive experience with specific notes on friendly service and location.
MOHD HELMY
Solo Traveller · Sep 2026
Good breakfast, lobby appearance & nice staff. Love the paludarium
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