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Pentahotel Brussels Airport

Diegem · BE

Pentahotel Brussels Airport

7.4
Very Good3,351 reviews
  1. Hotel Collection
  2. /Hotels in Diegem
  3. /Pentahotel Brussels Airport
WiFi availableFree WiFiParkingPrivate parkingAccessible parkingRestaurant

Check-in / Check-out

From 03:00 PM · Until 12:00 PM

Classification

3-Star Hotel

Amenities

Fitness facilities, WiFi available, Free WiFi, Parking, Non-smoking rooms, Air conditioning

Location

Diegem, BE

Convenient Location and Accessibility

Located in the heart of the Brussels Airport area and just a short drive from the NATO Headquarters, Pentahotel Brussels Airport is easily accessible from all main roads, making it a perfect choice for business and leisure travelers alike.

Modern Amenities and Services

Pentahotel Brussels Airport seamlessly blends traditional comfort with modern technologies. With a 24-hour business corner equipped with internet, printer, and scanner, along with free WiFi in the lobby, guests can stay connected and productive throughout their stay.

Cozy Rooms and Welcoming Atmosphere

Experience a warm welcome from the multilingual staff at Pentahotel Brussels Airport. The cozy rooms feature air conditioning, WiFi, flat-screen TV, and a private bathroom. After a day of exploring Brussels, unwind at the hotel bar with a refreshing Belgian beer.

Ready to experience the perfect blend of comfort and convenience at Pentahotel Brussels Airport? Book your stay now and make the most of your time in Brussels.

Loading rooms and rates...

Location

How to Find Us

Berkenlaan 5

Diegem · BE

+32 2 620 34 21

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

Prices include the taxes and fees paid when you book. Some hotels charge a resort, city or service fee on arrival; where they do, the amount is shown with each room and at checkout. A valid credit card is required at check-in.

Important Information

Please kindly note that the hotel will require a mandatory pre-authorization by credit card or by cash deposit upon check-in. For more information about the amount requested, please contact the hotel directly. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. For prepaid rates where payment has been taken prior to arrival, please ensure you present the debit/credit card used for payment upon check-in, otherwise another means of payment may be requested. All guests are required to show photo identification upon check-in. Pentahotels has a strict no smoking policy in our non-smoking rooms. If you choose to smoke in these rooms, you will be subject to incur a fine of up to 250 EUR. For security reasons, unaccompanied children under the age of 16 are not permitted to stay at our hotels. Guests aged under 18 can stay at a Pentahotel only if accompanied by a parent or legal guardian. Alternatively, they must provide a signed document confirming parental or guardian consent. This document should include: • Full name, date and place of birth, passport number, date of issue, and issuing office for both the minor and the legal guardian. • Copies of the passports of both the legal guardian and the minor(s). Failure to provide these documents will result in the refusal of the stay. Cleaning service is available upon request. A pet fee of €20 per pet per night applies. Pentahotels has a strict no smoking policy in our non-smoking rooms. If you choose to smoke in these rooms or remove/adjust the smoke detector, you will be subject to incur a fine of up to 250 EUR. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Guests under the age of 18 can only check in with a parent or official guardian. A deposit may be required at the property.

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Guest Reviews

What Guests Say

7.4

Very Good

3,351 reviews

Highlights

  • +Decent location
  • +Good value for money
  • +Stylish hotel

Could Improve

  • –Cleanliness issues
  • –Small room size
  • –Limited breakfast options
Cleanliness5.5

There are multiple mentions of cleanliness issues, especially concerning dirty toilets and rooms.

Service8.5

The staff provided good service overall, although there were some specific complaints about room quality.

Location7.5

Location is decent for access to the airport and public transport, but it can be inconvenient if you rely on public transport at night.

Room Quality6.5

Rooms were described as tiny and there were complaints about the air conditioning and cleanliness.

Amenities8.5

Amenities are generally good, although some guests desired more facilities in the room.

Value for Money8.5

Many reviews noted that the price is reasonable considering the location and amenities offered.

Food and Beverage6.5

Breakfast options were criticized, with mentions of missing items like eggs.

Overall Experience7.5

Overall experience is mixed with strong positives and notable concerns regarding cleanliness and room quality.

Earnest

Solo Traveller · Sep 2026

7

My visit to Belgium

Liked:the common area was ok
Disliked:the towels were old & the receiving lady was a little harsh

via Nuitee

Pamela

Solo Traveller · Aug 2026

7
Liked:Friendly staff. Good location.
Disliked:No tea or coffee in room. Room quite small.

via Nuitee

Bernard

Solo Traveller · Jul 2026

9

Good location

Liked:Close to the airport, and the staff were good to the client
Disliked:None

via Nuitee

Maria Angelica

Solo Traveller · Jul 2026

7
Liked:Food at the restaurant was good! I had the pad thai. The couple beside me were also raving about the food. I'm glad I chose to eat there instead of going out.
Disliked:I chose the hotel bec it stated that there was a shuttle service so I booked a non-refundable price. Turns out that the shuttle service was not running anymore.

via Nuitee

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