Name: The Ritz-Carlton, Laguna Niguel
Address: One Ritz-Carlton Drive, Dana Point, CA 92629
Telephone: +1 949-240-2000
Rating: 8.6

The Ritz-Carlton, Laguna Niguel, Dana Point | Member Rates | Dyme

WiFi availablePaid WiFiParkingPrivate parkingRestaurantSwimming pool

Check-in / Check-out

From 04:00 PM · Until 11:00 AM

Classification

5-Star Hotel

Amenities

Fitness facilities, WiFi available, Parking, Non-smoking rooms, Air conditioning, Fitness center

Location

Dana Point, us

Luxury Overlooking the Pacific Ocean

Full-Service Spa and Outdoor Pools

Indulge in luxury at the full-service spa and take a dip in one of the 2 outdoor pools overlooking the Pacific Ocean. Relax and rejuvenate in style.

Gourmet Dining and Ocean Views

Experience a culinary journey at the various dining options available, from the intimate enoSTEAK to the coastal fare at Raya. Enjoy healthy selections at The Market Place while taking in ocean views.

Fitness and Recreation

Stay active at the gym or challenge someone to a friendly game of table tennis. With beach access and a tennis court, there's no shortage of activities to keep you entertained.

Book now to experience the ultimate blend of luxury and relaxation at The Ritz-Carlton, Laguna Niguel.

Accommodations

Rooms & Suites

Check-in

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Guests

Loading rooms and rates...

Guest Reviews

What Guests Say

8.6

Excellent

206 reviews

Highlights

+Excellent service
+Beautiful location
+Great food

Could Improve

–Cleanliness issues
–Narrow toilet room
–Check-in process mishaps

Cleanliness8.0

Some observations of unpicked items and below standard cleanliness noted.

Service9.0

Overall excellent service with specific mentions of staff going above and beyond.

Location9.0

Great location above the beach with easy access and beautiful views.

Room Quality8.4

Well-stocked amenities and comfortable beds but noted issues with the safe.

Amenities8.5

Excellent beach setup and well-maintained grounds; however, some amenities need attention.

Value for Money8.4

Standard quality for this hotel tier, with a fair value noted.

Food and Beverage9.0

Excellent dining experiences with tasty offerings, especially noted at Kahani.

Overall Experience8.5

Overall enjoyable stay despite a few minor setbacks.

Leslie

Couple · Aug 2026

Peaceful

Liked:Excellent

Disliked:My eggs were over cooked.

via Nuitee

traveldan21

Couples · Jun 2026

Wonderful luxury resort with stunning views and an easy walking path to a beautiful beach

Liked:We had a soon-expiring Bonvoy free night certificate and were happy to find an available one-night stay at this luxury resort. We found that we were able to squeeze a lot of enjoyment out of our one night--although it would obviously be more relaxing to be able to stay longer. We have stayed at most of the luxury beach-adjacent resorts in the Orange County area and all are nice, but we think this one may have the nicest setting of all. The Resort at Pelican Hill and the Waldorf Astoria Monarch Beach are both very nice properties, with available shuttles to beautiful beaches. But they sit higher on the bluffs, making it much more difficult to take a casual walk to the beach. The Ritz, while not on the beach itself, is only a short walk downhill through a paved pathway with gorgeous views. The resort still does run a golf-cart-type shuttle to/from the beach, so you can use that, or at least take it back uphill to the resort after having a nice walk along the beach. One note about our front desk experience reveals how the Ritz staff is empowered to make customers happy. We had booked a Resort View Guest Room using our certificate and a day or two prior to our visit, the Bonvoy app noted that I was booked in a "coastal view" room. When we checked in, Eric told me that we had been upgraded to a nice coastal view room and that our request for feather-free pillows and bedding had been noted and provided. But when we went to the room, the pillows and bedding had feathers/down, and the view was mostly of a large wall separating the resort from the next property over. We called down to Eric and asked if this was, indeed, the right room since the bedding had not been prepared for us after all; we also mentioned that while we could see the ocean from the balcony, we could not see the "coast" due to the prominent wall blocking the view. Eric asked for a few minutes to see what he could do. We explored the resort and then checked back in with Eric. He told us that he secured a room on the other side of the resort and would have a bellman help us with our (minimal) luggage for the move. This was great because the bellman filled us in on the resort's offerings and guided us through different buildings to the one furthest from the room we were initially given. The new room was de-feathered and had a superior view to the north/west. We were really pleased with the switch and thank Eric for ensuring we were happy, even though we were only using a certificate for the stay. (See photos of the view from our balcony, including a nice sunset.) Although we only had an hour or so to do so, we did hang out at one of the two pools. There were plenty of lounge chairs, towels, sunscreen dispensers, and shade. A waitress come over quickly to provide ice water for us and did not seem at all preturbed when we told her we were only staying for a few minutes and didn't need to order anything. It should be noted that this is not a great property for exploring the area by foot--other than walking to the beach. To get to non-resort restaurants and shops, you need a car or rely on rideshares. If you have a car, the valet service is very efficient (just text down a few minutes ahead of time for the valet guys to retrieve your car), although overnight parking is expensive. Overall, this is a classy, luxurious, well-staffed resort in an enviable setting with glorious beach views. We look forward to going back.

via tripadvisor

caitlinn545

Family · Jun 2026

Wish I could have stayed forever!

Liked:My husband and I traveled to the Ritz Carlton Laguna Niguel with our 2 year old and already can’t wait to return. This was by far our favorite vacation (ever!) The hotel is absolutely stunning with the most breathtaking views and walk to the beach. The staff is exactly as you would expect from the Ritz- above and beyond in every aspect. This hotel offers a true luxury experience for beach lovers, with a walk down to the ocean and exceptional service from every single hotel worker. We LOVED working with adventure photography- their onsite photography service that captures photos of our family and was so sweet and kind to work with- it’s not easy photographing a 2 year old and he was so connected and patient. We hope to return every single year, this is our new favorite hotel!!!!!!!

via tripadvisor

730andrewe

Couples · Jun 2026

Awful customer service when trying to book a massage. Will not be bothering.

Liked:This review is for the spa team. I called in today to inquire on the different spa packages and while I called multiple times, absolutely no one answered their phone. I had to call the front desk to get transferred. So maybe people were busy but are you really that busy on a Wednesday morning? Not a great start. Then I connect with one of the spa managers and ask her to differentiate a couples massage vs relaxation massage. The answers were vague and I had to ask additional clarifying questions and the way I was answered had such a rude and coarse tone like I was bothering this woman for help. Lastly, the website shows a price of $960 for a couples massage but if you try to check out, it jacks the price up to 1k. I mentioned this to the spa manager and she said, “oh that’s because it’s a couples massage.” Clearly I understand what I’m trying to check out on but how can the advertised price not be the price upon check out?? She said I was mistaken and tried to gaslight me on the situation and said that what I was seeing with my very own eyes was not true. She also said it in a very condescending tone. When someone is considering spending 1k with you, you’d expect someone to be pleasant and happy to help. These people seem like they could care less about your business. The irony is that the only reason they have a job is because of customers willing to spend money. This was exhausting, disappointing, rude, and a waste of my time. I’ll be going elsewhere which is a pity since I will be a hotel guest. I expect better customer service from the Ritz but maybe they don’t care.

via tripadvisor

Location

How to Find Us

One Ritz-Carlton Drive

Dana Point · us

+1 949-240-2000

Policies

Good to Know

Check-in & Check-out

Check-in from 04:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

The Hotel would like to change the resort fee to the following: The resort fee is $60/day and includes: - Wireless high-speed Internet - Yoga & Pilates classes - Individual shuttle service to and from Salt Creek Beach (no groups) - Beach Butler Service and beach recreation equipment including towel service, umbrellas, and beach chairs - Unlimited tennis & rackets. Tournament and clinic fees are additional - Courtesy resort driver – transportation within 3 miles of the resort - Complimentary 45-minute private photography session and 1 print.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. In the event of an early departure, the property will charge you the full amount for your stay. A deposit may be required at the property.

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