Name: Dreams Cozumel Cape Resort & Spa
Address: Carretera Costera Sur Km 12.9 Zona Hotelera Sur, Cozumel, 77600
Rating: 7.7

Dreams Cozumel Cape Resort & Spa | Member Rates | Dyme

WiFi availableFree WiFiParkingFree ParkingPrivate parkingRestaurant

Check-in / Check-out

From 03:00 PM · Until 12:00 PM

Classification

4-Star Hotel

Amenities

WiFi available, Free WiFi, Parking, Free Parking, Non-smoking rooms, Air conditioning

Location

Cozumel, mx

Luxurious Accommodation with Stunning Views

1. Resort Amenities: Dreams Cozumel Cape Resort & Spa offers an array of amenities, including an outdoor swimming pool, fitness centre, sauna, and hot tub. Guests can also enjoy the convenience of free private parking, a terrace, and a garden.

2. Family-Friendly Features: With a kids' club on-site, this resort is perfect for families. Parents can relax knowing their children are entertained while enjoying room service and currency exchange services for added convenience.

3. Breathtaking Location: Situated just 800 meters from Paradise Beach, the resort boasts rooms with balconies and sea views. Guests can unwind in rooms equipped with a coffee machine and minibar, offering a touch of luxury during their stay.

Book your stay at Dreams Cozumel Cape Resort & Spa for an unforgettable experience in Cozumel!

Accommodations

Rooms & Suites

Check-in

Check-out

Guests

Loading rooms and rates...

Guest Reviews

What Guests Say

7.7

Very Good

244 reviews

Highlights

+Clean rooms
+Friendly staff
+Great location
+Comfortable beds
+Excellent service

Could Improve

–Limited parking
–Expensive breakfast
–No spa services
–Mixed reviews on pricing and room maintenance

Cleanliness8.0

Guests consistently mentioned cleanliness as a positive aspect.

Service8.5

Service was generally appreciated, with specific recognition for certain staff members.

Location8.3

The hotel is located in close proximity to key landmarks and public transport, offering convenience to guests.

Room Quality7.5

Rooms were spacious and comfortable, with some minor maintenance issues reported by a few guests.

Amenities7.2

The amenities provided were satisfactory, with positive feedback on the gym and pool, but some guests mentioned a lack of spa services.

Value for Money6.8

Mixed reviews on the pricing, with some guests feeling it was high for the services offered, while others considered it reasonable due to the location.

Food and Beverage7.3

Breakfast and restaurant services were generally well-received, with some guests suggesting improvements in variety.

Overall Experience8.0

Most guests had a positive overall experience and expressed willingness to recommend the hotel to others.

Omar

Extended Group · Jun 2026

A resort with a great location, but disappointing service, maintenance issues, and an experience tha

Liked:Nothing to highlight

Disliked:Our experience started poorly from the moment we arrived. The welcome felt disorganized and unfriendly, with little guidance on where to go, no assistance with luggage, and no clear communication during check-in. Despite informing the hotel in advance that we were attending a wedding, staff seemed unaware of the event and several requests were either ignored or handled poorly. We specifically requested a quieter room away from children but were assigned a room overlooking the main family pool. The building's elevator was out of service, requiring us to use the stairs to the fourth floor. What was presented as a temporary issue appeared to have existed for much longer according to staff. Throughout the resort we noticed signs of deferred maintenance, including broken loungers and facilities or areas that were closed during our stay. The all-inclusive experience felt surprisingly inconvenient. Restaurants often required waiting in line to speak with a host before being seated, pool and bar schedules required constant attention, and transportation between the resort and its sister property was unreliable. Rather than feeling effortless, the stay felt highly managed and unnecessarily complicated. Food quality was another disappointment. While there was plenty of food available, much of it felt generic and lacked local character. In a destination like Cozumel, we expected to see more regional cuisine and flavors from the Yucatán Peninsula. Instead, the culinary experience felt designed for mass consumption rather than reflecting the destination. Given the price of the resort, we expected a higher standard across both service and food quality.

via Nuitee

75rainar

Friends Getaway · Jun 2026

A must go resort!

Liked:I highly recommend going to this resort everyone there was so friendly and welcoming! One of the workers, Gerry made the trip a 10/10 to a 100/10 he was kind and could make everyone feel included! When you go look for Gerry and you will feel at home he definitely deserves a raise he was the best employee hands down! I have been to many resorts and this one was the best because of Gerry!!

via tripadvisor

Paradise582592

NONE · Jun 2026

Amazing!!!

Liked:My stay at this hotel was absolutely amazing from start to finish. The accommodation was comfortable, spotless, and beautifully maintained, making it feel like a home away from home. The food was exceptional, with a great variety of delicious options that exceeded my expectations at every meal. The quality, presentation, and flavors were outstanding. What truly made the experience special was the incredible staff. Every member of the team was friendly, welcoming, sweet, and always willing to help with a smile. Their kindness and professionalism made me feel valued and well cared for throughout my stay. The service was excellent in every aspect, and the attention to detail was impressive. I would highly recommend this hotel to anyone looking for a relaxing and enjoyable stay. I can’t wait to return!

via tripadvisor

730alitas

NONE · Jun 2026

Relaxing vacation!

Liked:Very clean resort. Small resort with restaurants in one area. Stayed in Oceanview suite and it was very clean with comfortable bed. Food was decent with a good variety each day. Some restaurants were not regularly open but we had Preferred pass so we could access Secrets next door. Pizzeria and Bordeaux were excellent. Staff were excellent and very willing to help. Enjoyed the included activities. Beach - I wish we would have known about the rockiness of the beach and water due to coral reef. We had floaties which helped us. Water shoes for next time! Would definitely return for a vacation again!

via tripadvisor

Location

How to Find Us

Carretera Costera Sur Km 12.9 Zona Hotelera Sur

Cozumel · mx

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

In the event of an early departure, the property will charge you the full amount for your stay. A deposit may be required at the property.

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Guest Reviews

What Guests Say

7.7

Very Good

244 reviews

Highlights

+Clean rooms
+Friendly staff
+Great location
+Comfortable beds
+Excellent service

Could Improve

–Limited parking
–Expensive breakfast
–No spa services
–Mixed reviews on pricing and room maintenance

Cleanliness8.0

Guests consistently mentioned cleanliness as a positive aspect.

Service8.5

Service was generally appreciated, with specific recognition for certain staff members.

Location8.3

The hotel is located in close proximity to key landmarks and public transport, offering convenience to guests.

Room Quality7.5

Rooms were spacious and comfortable, with some minor maintenance issues reported by a few guests.

Amenities7.2

The amenities provided were satisfactory, with positive feedback on the gym and pool, but some guests mentioned a lack of spa services.

Value for Money6.8

Mixed reviews on the pricing, with some guests feeling it was high for the services offered, while others considered it reasonable due to the location.

Food and Beverage7.3

Breakfast and restaurant services were generally well-received, with some guests suggesting improvements in variety.

Overall Experience8.0

Most guests had a positive overall experience and expressed willingness to recommend the hotel to others.

Omar

Extended Group · Jun 2026

A resort with a great location, but disappointing service, maintenance issues, and an experience tha

Liked:Nothing to highlight

via Nuitee

75rainar

Friends Getaway · Jun 2026

A must go resort!

via tripadvisor

Paradise582592

NONE · Jun 2026

Amazing!!!

via tripadvisor

730alitas

NONE · Jun 2026

Relaxing vacation!

via tripadvisor