Cozumel · mx

Dreams Cozumel Cape Resort & Spa

Name: Dreams Cozumel Cape Resort & Spa
Address: Carretera Costera Sur Km 12.9 Zona Hotelera Sur, Cozumel, 77600
Rating: 7.7

7.7

Very Good232 reviews

Offsite parking discounted rates availableParkingSelf parking (surcharge)Offsite parking discounted rates availableRestaurantSwimming pool

Check-in / Check-out

From 03:00 PM · Until 12:00 PM

Classification

4-Star Hotel

Amenities

Health or beauty spa nearby, Offsite parking discounted rates available, Nightclub, Clubhouse, Fitness facilities (surcharge), Parking

Location

Cozumel, mx

Luxurious Accommodation with Stunning Views

1. Resort Amenities: Dreams Cozumel Cape Resort & Spa offers an array of amenities, including an outdoor swimming pool, fitness centre, sauna, and hot tub. Guests can also enjoy the convenience of free private parking, a terrace, and a garden.

2. Family-Friendly Features: With a kids' club on-site, this resort is perfect for families. Parents can relax knowing their children are entertained while enjoying room service and currency exchange services for added convenience.

3. Breathtaking Location: Situated just 800 meters from Paradise Beach, the resort boasts rooms with balconies and sea views. Guests can unwind in rooms equipped with a coffee machine and minibar, offering a touch of luxury during their stay.

Book your stay at Dreams Cozumel Cape Resort & Spa for an unforgettable experience in Cozumel!

Loading rooms and rates...

Location

How to Find Us

Carretera Costera Sur Km 12.9 Zona Hotelera Sur

Cozumel · mx

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

In the event of an early departure, the property will charge you the full amount for your stay.

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Cozumel · mx

Dreams Cozumel Cape Resort & Spa

7.7

Very Good232 reviews

Offsite parking discounted rates availableParkingSelf parking (surcharge)Offsite parking discounted rates availableRestaurantSwimming pool

Check-in / Check-out

From 03:00 PM · Until 12:00 PM

Classification

4-Star Hotel

Amenities

Health or beauty spa nearby, Offsite parking discounted rates available, Nightclub, Clubhouse, Fitness facilities (surcharge), Parking

Location

Cozumel, mx

Luxurious Accommodation with Stunning Views

Book your stay at Dreams Cozumel Cape Resort & Spa for an unforgettable experience in Cozumel!

Loading rooms and rates...

Guest Reviews

What Guests Say

7.7

Very Good

232 reviews

Highlights

+Clean rooms
+Friendly staff
+Great location
+Comfortable beds
+Excellent service

Could Improve

–Limited parking
–Expensive breakfast
–No spa services
–Mixed reviews on pricing and room maintenance

Cleanliness8.0

Guests consistently mentioned cleanliness as a positive aspect.

Service8.5

Service was generally appreciated, with specific recognition for certain staff members.

Location8.3

The hotel is located in close proximity to key landmarks and public transport, offering convenience to guests.

Room Quality7.5

Rooms were spacious and comfortable, with some minor maintenance issues reported by a few guests.

Amenities7.2

The amenities provided were satisfactory, with positive feedback on the gym and pool, but some guests mentioned a lack of spa services.

Value for Money6.8

Mixed reviews on the pricing, with some guests feeling it was high for the services offered, while others considered it reasonable due to the location.

Food and Beverage7.3

Breakfast and restaurant services were generally well-received, with some guests suggesting improvements in variety.

Overall Experience8.0

Most guests had a positive overall experience and expressed willingness to recommend the hotel to others.

Tricia

Extended Group · Jan 2026

Great to have beach so close!

Liked:Good location!

via Nuitee

bethshax2

NONE · Jan 2026

Not great

Liked:This resort is as reviewed- shabby, loud, badly run with mediocre food and watered down drinks. Some families seemed to get to choose the very loud music at the pool which was unheated. The rooms are of a interstate Hilton condition.

via tripadvisor

rachelhV3866GM

NONE · Dec 2025

Dreams is a nightmare

Liked:Do not come to Dreams Cozumel, it is not worth your hard earned money. The customer service is horrible, and the wait time for food is ridiculous just to name a few things.

via tripadvisor

P8282PNcarmenp

NONE · Dec 2025

Potential for greatness but circumstances changed my view of this place

Liked:Served underage child at bar repeatedly, did not deal with situation professionally when my son was sick and intoxicated. Claims to have perimedic on site at all times but took 3 hours to receive medical support. The manager on Christmas eve awful and has poor customer service skills. My husband described him as a small bulldog ready to fight. Left on Christmas day to escape and salvage our trip. The only pool open to families was surprisingly cold and most people did not use, ocean was beautiful. Sunscapes was under construction and the adults only side had 3 massive pools and water slides yet the family side had a smaller pool with little kids play area. Food variety was poor and quality was not great. The rooms were good snacks were not always restocked. The pizzeria had the best pizza we have ever had. The staff was generally kind and welcoming. Just poorly coordinated on who to talk with when there were issues. Usually a very easy going traveler but this place left a poor taste in my mouth and our 2025 Christmas was a right off.

via tripadvisor

Location

How to Find Us

Carretera Costera Sur Km 12.9 Zona Hotelera Sur

Cozumel · mx

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

In the event of an early departure, the property will charge you the full amount for your stay.

Why Dyme

Travel Smarter. Make an Impact.

Every trip you book through Dyme funds renewable energy projects around the world. Same hotels, better prices, real change.

Save up to 35%

Exclusive member rates on 2M+ hotels worldwide

Fund Clean Energy

Your booking directly finances renewable electricity

Price Guarantee

Find a lower rate anywhere and we'll match it

Stay in the loop

Travel deals, sustainability updates, and no spam. Ever.