El Conquistador Resort, Fajardo | Member Rates

Name: El Conquistador Resort
Address: 1000 Conquistador Avenue, Fajardo, 00738, Fajardo, 00738
Telephone: 1-787-863-1000
Rating: 8.8

Free WiFiWheelchair accessible parkingParking (limited spaces)Self parking (surcharge)Secured parkingWheelchair-accessible van parking

Check-in / Check-out

From 04:00 PM · Until 11:00 AM

Classification

4-Star Hotel

Amenities

Elevator, ATM/banking, Gift shops or newsstand, Shopping on site, Conference space, Snorkeling nearby

Location

Fajardo, PR

Indulge in Relaxation at the Full-Service Spa - Treat yourself to massages, body treatments, and facials at our rejuvenating spa.

Endless Entertainment and Adventure - Play a round of golf, unwind at the private beach, or stay connected with complimentary Wi-Fi.

Luxurious Amenities and Services - From the business center to the on-site dining options, we have everything you need for a perfect stay.

To experience luxury and relaxation at its finest, book your stay at El Conquistador Resort today!

Accommodations

Rooms & Suites

Check-in

Check-out

Guests

Loading rooms and rates...

Guest Reviews

What Guests Say

8.8

Excellent

2,596 reviews

Highlights

+Spacious rooms
+Friendly staff
+Great amenities
+Delicious breakfast

Could Improve

–Slow lift service
–Small room sizes
–High deposit fee

Cleanliness8.1

Some reviews mentioned issues but not frequently.

Service9.1

Guests consistently praised the helpful and kind staff.

Location8.6

Positive comments about proximity to metro and city center.

Room Quality8.1

Spacious rooms were appreciated, but some found areas cramped.

Amenities9.1

Excellent pool and spa facilities highlighted by multiple reviews.

Value for Money8.1

Some complaints about deposit and pricing, but overall good sentiment.

Food and Beverage9.1

Breakfast was frequently mentioned as exceptional.

Overall Experience8.6

Guests expressed overall satisfaction with their stays.

Extended Group · Sep 2026

Amazing getaway and beautiful spa and pool

Liked:Amazing spa and pool Just spend the day /evening chilling out

Disliked:All great

via Nuitee

Carolyn

Couple · Sep 2026

Pool is unique

Liked:Pool and breakfast

Disliked:Gym was dark and smelled like rubber

via Nuitee

Paulina

Couple · Sep 2026

Highly recommended!

Liked:The pool! Pure magic! Great breakfast, amazing rooms, you don’t want to leave the hotel :)

via Nuitee

Ioana Raluca

Couple · Sep 2026

Poor customer service and value for money

Liked:The room was beautiful, the bed very comfortable, the amenities great. The swimming pool area was really like a dream and you felt like in Bali.

Disliked:I booked this room as a gift to my husband for his 40th birthday. We arrived in the room at around 23h00 and we see that instead of a card acknowledging our special event, there was a note for another couple's 12th wedding anniversary. If not for the exhaustion, I would have gone down to see if they gave us a wrong room. That was super disappointing. In addition, I was told that they can reserve a breakfast table and put a flag on it (Danish tradition for birthdays apparently), but none of this had been done. Moreover, we were told that we cannot use the pool outside of the checkout, and even if the booking reservation says "unlimited spa access", actually you can use the facilities only before the check out. This was really disappointing, as I booked the hotel with the intention to spend the day at the spa and given we arrived so late, obviously we couldn't have done it in that evening. Usually, even after check out, the hotels having a pool area allow you to use it, especially when they have a separate changing room. Apparently their concern was they had external reservations. I found this really rude, especially when I paid over CHF 500 for the room for one night. It was only after I complained and I explained that they basically fucked up all the way there, from check in to breakfast, that we were allowed to use the facilities after the check out for a few additional extra hours. Just to be clear, the intention was to leave for a late lunch, not to spend the day there until the closure. It was really a disappointing experience. I felt the customer service was really poor for the price paid. I would definitely not reserve again!

via Nuitee

FAQs

Common Questions

Check-in is from 03:00 PM and check-out is by 12:00 PM. Early check-in and late check-out may be available upon request.

Yes, the hotel offers swimming pool, spa, fitness center for guests.

The hotel does not have on-site parking. Check with the front desk for nearby options.

Yes, complimentary Wi-Fi is available throughout the hotel.

Yes, the hotel has an on-site restaurant for guests.

No promo codes needed. As a Dyme member, you automatically receive wholesale pricing up to 35% below public rates.

Sustainability

Travel That Gives Back

Every booking through Dyme directly funds clean energy infrastructure.

5,910 tons

CO₂ Avoided Annually

~271,000

Equivalent Mature Trees Per Year

15 Central Parks

Of Mature Trees Equivalent

Sustainability at El Conquistador Resort

LowHigh

Low Carbon

Emissions estimates are calculated using the local electricity grid carbon intensity for the hotel’s region, sourced from the U.S. EPA eGRID database (for U.S. properties) and Electricity Maps (for international properties). All sustainability information is derived from publicly available data sources, including hotel websites and certification bodies, and may not reflect the hotel’s actual energy usage or specific sustainability measures. Figures are approximate and provided for indicative purposes only.

Location

How to Find Us

1000 Conquistador Avenue, Fajardo, 00738

Fajardo · PR

1-787-863-1000

Policies

Good to Know

Check-in & Check-out

Check-in from 04:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

Pool access available from 7:00 AM to 11:00 PM.
Reservations are required for golf tee times, massage services, and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
Children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
Only registered guests are allowed in the guestrooms.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Construction is underway at a neighboring building and there may be noise disturbance from the construction work.
A car is recommended for transportation to and from this property.
A deposit may be required at the property.

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