Name: El Conquistador Resort
Address: 1000 Conquistador Avenue, Fajardo, 00738, Fajardo, 00738
Telephone: 1-787-863-1000
Rating: 8.8

Free WiFiWheelchair accessible parkingParking (limited spaces)Self parking (surcharge)Secured parkingWheelchair-accessible van parking

Check-in / Check-out

From 04:00 PM · Until 11:00 AM

Classification

4-Star Hotel

Amenities

Elevator, ATM/banking, Gift shops or newsstand, Shopping on site, Conference space, Snorkeling nearby

Location

Fajardo, PR

Indulge in Relaxation at the Full-Service Spa - Treat yourself to massages, body treatments, and facials at our rejuvenating spa.

Endless Entertainment and Adventure - Play a round of golf, unwind at the private beach, or stay connected with complimentary Wi-Fi.

Luxurious Amenities and Services - From the business center to the on-site dining options, we have everything you need for a perfect stay.

To experience luxury and relaxation at its finest, book your stay at El Conquistador Resort today!

Accommodations

Rooms & Suites

Check-in

Check-out

Guests

Loading rooms and rates...

Guest Reviews

What Guests Say

8.8

Excellent

530 reviews

Highlights

+Family-friendly
+Beautiful views
+Exceptional service

Could Improve

–Inconsistent food quality
–Confusing layout for disabled guests

Cleanliness9.1

The private island was super clean beach and had many seats and umbrellas.

Service9.6

The staff were incredibly nice and went above and beyond for guests.

Location9.6

Access to a beautiful private island and multiple pools.

Room Quality8.6

Rooms described as clean and new, but some comments suggest discrepancies in bed sizes.

Amenities9.1

Great amenities include water park, multiple pools, and access to the private island.

Value for Money8.1

Mixed feelings about the price paid versus the food experience at the resort.

Food and Beverage7.5

Food options were not up to expectations, described as below 5-star standards.

Overall Experience9.1

Overall, guests expressed a positive experience and would recommend the hotel despite some drawbacks.

V1039FGrichardh

Family · Mar 2026

Disappointed

Liked:We’ve been coming to El Conquistador long before there was a TripAdvisor. It was “our Paradise”, and we would have rated 5 stars for each of our first three visits. Sadly, this is our fourth (and final) stay at El Conquistador. We believed that booking directly (no 3rd party commission) with plenty of time was a formula for best results…wrong. We thought we booked three rooms directly with the property, and requested to be near each other. We were told the request was not guaranteed but would be put into guest notes. Upon arrival there were no notes and we were placed on different floors with awful views. Continuing our frustration, when we booked we were told the daily rate included the resort fee. When we arrived, we were told the resort fees were not included. Our final frustration….we thought we booked directly with the hotel but the front desk manager told us that the hotel’s own reservation line is a “third party”, and we should have spoken to and booked through the front desk directly for better room availability…..really?? The property is still beautiful, but the lack of coordination and customer service can de summarized in one word….disappointing. Next time we’ll be looking elsewhere for “our Paradise”.

via tripadvisor

Dream46312454927

Family · Mar 2026

Amazing experience so far

Liked:After several months of cold and boring weather we arrived to this gorgeous place. Our experience so far is 10 out of 10. We felt so welcome from day one. The place is out of this world and the staff are so friendly, and professional. One person that stands out is Yjaira at the entrance of the water park. She was so welcoming, helpful, kind and friendly. She went out of her way to show us what this resort has to offer. Not just that but provided us information about the restaurant waiting the resort as well of the amazing food we should try there. She definitely is an asset to this resort. Thank you Yajaira for your help and for being the way you are. Another person was Luis while taking us to the room Luis was also super kind and helpful informing us not just the amazing things this resort has to offer but around the area. So far the experience is unforgettable!

via tripadvisor

yaimarysb

Family · Mar 2026

Best Hotel

Liked:Beautiful Hotel!! It has everything your family needs.

via tripadvisor

Z4113LSericas

Family · Mar 2026

Boricua Birthday Trip

Liked:We loved our trip to El Conauistador! On our son’s 13th birthday we celebrated at the Coqui water park. We had a cabana and our server, Hector, was absolutely wonderful! He was so attentive and super sweet. He helped make the day extra special for us and our birthday boy!

via tripadvisor

Location

How to Find Us

1000 Conquistador Avenue, Fajardo, 00738

Fajardo · PR

1-787-863-1000

Policies

Good to Know

Check-in & Check-out

Check-in from 04:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

Pool access available from 7:00 AM to 11:00 PM.
Reservations are required for golf tee times, massage services, and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
Children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
Only registered guests are allowed in the guestrooms.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Construction is underway at a neighboring building and there may be noise disturbance from the construction work.
A car is recommended for transportation to and from this property.
A deposit may be required at the property.

Explore More