theWit Chicago, a Hilton Hotel | Member Rates

Name: theWit Chicago, a Hilton Hotel
Address: 201 North State Street, Chicago, IL 60601
Telephone: +1 312-467-0200
Rating: 9

theWit Chicago, a Hilton Hotel | Member Rates | Dyme

WiFi availablePaid WiFiParkingValet parkingPrivate parkingAccessible parking

Check-in / Check-out

From 04:00 PM · Until 12:00 PM

Classification

4-Star Hotel

Amenities

Fitness facilities, WiFi available, Parking, Non-smoking rooms, Air conditioning, Fitness center

Location

Chicago, us

Walkability

Walk

Bike

Luxurious Amenities

theWit Chicago, A DoubleTree by Hilton Hotel offers a state-of-the-art gym, full-service spa, and modern guest rooms with flat-screen TVs and iPod docking stations.

Convenient Location

Located in central Chicago's Theater District, the hotel is steps away from State/Lake subway station, a short walk to Millennium Park, and minutes from the renowned Magnificent Mile for shopping.

Dining Experience

Guests can enjoy on-site dining options including the rooftop lounge, Roof, with city views and wood-burning oven pizza, as well as American cuisine at State and Lake Restaurant.

Book your stay at theWit Chicago, A DoubleTree by Hilton Hotel for a luxurious and convenient experience in the heart of Chicago.

Accommodations

Rooms & Suites

Check-in

Check-out

Guests

Loading rooms and rates...

Guest Reviews

What Guests Say

9.0

Exceptional

785 reviews

Highlights

+Friendly, professional staff
+Excellent central location / walkable
+Clean rooms and comfortable beds
+Rooftop with great views
+Helpful restaurant staff
+Early check-in / upgrades noted by loyalty members

Could Improve

–Elevator outages during some stays
–Perceived poor value / high price and unexpected fees
–Valet delays and costly valet fee
–Room maintenance issues (broken lamp, USB outlets, steamer, stuck bathroom door)
–Breakfast inclusion confusion or limited offerings
–Noise or construction impacting some stays

Cleanliness8.6

Mostly praised as clean (multiple mentions of 'clean room' and 'rooms are clean and comfortable') but isolated issues noted (old/stained carpet in one review).

Service10.0

Consistently strong staff feedback (front desk supervisor, Beatriz, Milthon and many mentions of friendly/professional staff); a few isolated service lapses (check-in wifi explanation, one incident with a locked-out teen) do not outweigh overwhelmingly positive comments.

Location10.0

Repeatedly highlighted as excellent/prime: walkable, near shopping and transit, rooftop views and central position praised across many reviews.

Room Quality8.7

Rooms described as comfortable and in some cases spacious, but several maintenance issues were reported (lamp and USB outlets not working, bathroom door sticking, beat-up bed frame, small room size in some mentions).

Amenities8.6

Rooftop and restaurant praised, but multiple guests reported elevator outages, valet delays, steamer not working and some missing in-room conveniences (mirror/power).

Value for Money7.5

Several guests explicitly said price felt high for the quality; complaints about valet fees and 'breakfast included' not being honored lowered perceived value.

Food and Beverage9.1

Restaurant and breakfast service received positive shout-outs (staff like Milthon) though a few reviewers noted issues with what 'breakfast included' actually provided or limited menu options.

Overall Experience9.5

Majority of reviews describe an excellent or amazing stay and willingness to return/recommend; a mix of logistical/maintenance negatives tempered an otherwise very positive overall impression.

C3376GEsheilaw

Family · Jul 2026

Not good customer service

Liked:Good location but sadly the customer service in this hotel is lacking. The lifts smell like a public WC and desperately need a deep clean. We stayed during my husband’s birthday and he used to a loyal diamond member but we received nothing. I requested an ice bucket and champagne glasses to be delivered to our room for 4pm on his birthday day. At 6pm it still had not appeared. Breakfast bill was wrong every day that we had breakfast in the Chicago tavern state lake restaurant. No late checkout was granted on our day of departure neither. Good luck if you decide to stay here.

via tripadvisor

neenaz2026

Family · Jul 2026

No refund on cancellation

Liked:I cancelled my booking with the hotel within the stipulated period and after repeated phone calls and emails, have NOT received my refund. Terrible after sales service.

via tripadvisor

Early

Solo Traveller · Jul 2026

Liked:The location is great.

Disliked:The hotel was not as advertised. We were expecting more of an eclectic, upscale experience. Instead the rooms, food, and service were average. We also had to wait an hour for our car valet.

via Nuitee

Alaina

Family With Children · Jul 2026

Enjoyed the location, but probably wouldn't stay again.

Liked:The location was really convenient for us to get around everywhere we wanted to go. I appreciated being so close to the riverwalk and walking distance to millenium park.

Disliked:I wasn't a fan of the Roof hosting a private event which caused a ton of people to be wandering in and out of the hotel. It felt a bit uncomfortable to us and the music was quite loud. I also expected to be provided complimentary breakfast for the price we paid. Room service was okay, but the 24% fee added to the tab, along with adding gratuity, was a bit excessive.

via Nuitee

FAQs

Common Questions

Check-in is from 04:00 PM and check-out is by 12:00 PM. Early check-in and late check-out may be available upon request.

Yes, the hotel offers spa, fitness center for guests.

Yes, parking is available. Contact the hotel directly for current rates.

Yes, the hotel has an on-site restaurant for guests.

No promo codes needed. As a Dyme member, you automatically receive wholesale pricing up to 35% below public rates.

Sustainability

Travel That Gives Back

Every booking through Dyme directly funds clean energy infrastructure.

5,910 tons

CO₂ Avoided Annually

~271,000

Equivalent Mature Trees Per Year

15 Central Parks

Of Mature Trees Equivalent

Sustainability at theWit Chicago, a Hilton Hotel

LowHigh

Medium Carbon

Emissions estimates are calculated using the local electricity grid carbon intensity for the hotel’s region, sourced from the U.S. EPA eGRID database (for U.S. properties) and Electricity Maps (for international properties). All sustainability information is derived from publicly available data sources, including hotel websites and certification bodies, and may not reflect the hotel’s actual energy usage or specific sustainability measures. Figures are approximate and provided for indicative purposes only.

Location

How to Find Us

201 North State Street

Chicago · us

+1 312-467-0200

Policies

Good to Know

Check-in & Check-out

Check-in from 04:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges. Guests must be at least 21 years old to check-in at this property. From December 1st - 4th 2022: We're excited to announce that starting December 4th, we are undertaking a complete rooms renovation upgrade, elevating our guest accommodations to a new level of luxury! Then from December 5th 2022 - May 27th 2023: Our guest rooms are receiving a full makeover, floor by floor, elevating theWit experience to a new level of luxury! There may be intermittent construction noise during the hours of 9am to 5pm. On May 28th 2023: We are thrilled to announce that our complete renovation has been successfully completed, just in time for Chicago summer - all 310 rooms have been fully revitalized! Please see photos of our beautiful transformation right here on Booking.com!Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

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Guest Reviews

What Guests Say

9.0

Exceptional

785 reviews

Highlights

+Friendly, professional staff
+Excellent central location / walkable
+Clean rooms and comfortable beds
+Rooftop with great views
+Helpful restaurant staff
+Early check-in / upgrades noted by loyalty members

Could Improve

–Elevator outages during some stays
–Perceived poor value / high price and unexpected fees
–Valet delays and costly valet fee
–Room maintenance issues (broken lamp, USB outlets, steamer, stuck bathroom door)
–Breakfast inclusion confusion or limited offerings
–Noise or construction impacting some stays

Cleanliness8.6

Mostly praised as clean (multiple mentions of 'clean room' and 'rooms are clean and comfortable') but isolated issues noted (old/stained carpet in one review).

Service10.0

Location10.0

Repeatedly highlighted as excellent/prime: walkable, near shopping and transit, rooftop views and central position praised across many reviews.

Room Quality8.7

Amenities8.6

Rooftop and restaurant praised, but multiple guests reported elevator outages, valet delays, steamer not working and some missing in-room conveniences (mirror/power).

Value for Money7.5

Several guests explicitly said price felt high for the quality; complaints about valet fees and 'breakfast included' not being honored lowered perceived value.

Food and Beverage9.1

Restaurant and breakfast service received positive shout-outs (staff like Milthon) though a few reviewers noted issues with what 'breakfast included' actually provided or limited menu options.

Overall Experience9.5

Majority of reviews describe an excellent or amazing stay and willingness to return/recommend; a mix of logistical/maintenance negatives tempered an otherwise very positive overall impression.

C3376GEsheilaw

Family · Jul 2026

Not good customer service

via tripadvisor

neenaz2026

Family · Jul 2026

No refund on cancellation

Liked:I cancelled my booking with the hotel within the stipulated period and after repeated phone calls and emails, have NOT received my refund. Terrible after sales service.

via tripadvisor

Early

Solo Traveller · Jul 2026

Liked:The location is great.

Disliked:The hotel was not as advertised. We were expecting more of an eclectic, upscale experience. Instead the rooms, food, and service were average. We also had to wait an hour for our car valet.

via Nuitee

Alaina

Family With Children · Jul 2026

Enjoyed the location, but probably wouldn't stay again.

Liked:The location was really convenient for us to get around everywhere we wanted to go. I appreciated being so close to the riverwalk and walking distance to millenium park.

via Nuitee