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The Willows Hotel

Chicago · us

The Willows Hotel

9
Exceptional944 reviews
  1. Hotel Collection
  2. /Hotels in Chicago
  3. /The Willows Hotel
ParkingScreens / Barriers between staff and guests for safetySnack bar/deliConcierge serviceFitness facilities (surcharge)Non-smoking rooms

Check-in / Check-out

From 03:00 PM · Until 11:00 AM

Classification

3-Star Hotel

Amenities

Fitness facilities (surcharge), Parking, Non-smoking rooms, Air conditioning, Lift / Elevator, Luggage storage

Location

Chicago, us

Walkability

96
Walk
91
Bike

Charming Location in Chicago

The Willows Hotel offers a charming stay nestled in Chicago's prestigious Lakeview and Lincoln Park neighborhoods. Guests can enjoy the serene surroundings of a tree-lined street while being close to the vibrant city attractions.

Convenient Amenities

Experience convenience with complimentary WiFi, round-the-clock coffee & tea service, and comfortable guest rooms equipped with modern amenities. The Willows Hotel ensures a relaxing and hassle-free stay for all guests.

Explore the City

With easy access to public transportation, guests can effortlessly explore popular city attractions such as the Steppenwolf Theatre, Wrigley Field, Lincoln Park Zoo, and the beautiful Lake Michigan coastline. Uncover the best of Chicago right at your doorstep at the Willows Hotel.

Neighbourhood

What’s Nearby

Diversey Station (Brown/Purple Line)

0.5 miles

A Chicago 'L' station serving the Brown and Purple Lines, providing convenient access to downtown and other neighborhoods.

Fullerton Station (Red/Brown/Purple Line)

0.7 miles

A major Chicago 'L' station serving the Red, Brown, and Purple Lines, offering extensive connectivity across the city.

R.J. Grunts

0.5 miles

A classic American diner known for its extensive salad bar and casual atmosphere, established in 1971.

4.4

Mon Ami Gabi

0.6 miles

An acclaimed French bistro offering classic dishes and a charming ambiance with views of Lincoln Park.

4.6

Cafe Ba-Ba-Reeba!

0.7 miles

A lively Spanish tapas restaurant serving a wide array of small plates, paella, and sangria in a vibrant setting.

4.5

Stella Barra Pizzeria & Wine Bar

0.8 miles

A popular spot for artisanal pizzas, fresh salads, and an extensive wine list in a rustic-chic environment.

4.4

Lincoln Park Zoo

0.7 miles

A free-admission zoo in the heart of Lincoln Park, home to a diverse collection of animals from around the world.

4.7

Lincoln Park Conservatory

0.7 miles

A beautiful Victorian-era glass house featuring exotic plants, seasonal flower shows, and lush botanical displays.

4.7

Alfred Caldwell Lily Pool

0.8 miles

A serene, historic garden designed by Alfred Caldwell, featuring a naturalistic landscape with a lily pond and waterfall.

4.8

The Second City

1.5 miles

World-renowned improvisational comedy theater that has launched the careers of many famous comedians and actors.

4.7

Kingston Mines

0.9 miles

Chicago's legendary blues club, featuring live music on two stages every night until the early morning hours.

4.7

Loading rooms and rates...

FAQs

Common Questions

Check-in is from 03:00 PM and check-out is by 11:00 AM. Early check-in and late check-out may be available upon request.

Yes, the hotel offers fitness center for guests.

Yes, parking is available. Contact the hotel directly for current rates.

Yes, complimentary Wi-Fi is available throughout the hotel.

Yes, the hotel has an on-site restaurant for guests.

The nearest station is Diversey Station (Brown/Purple Line), 0.5 miles from the hotel.

No promo codes needed. As a Dyme member, you automatically receive wholesale pricing up to 35% below public rates.

Sustainability

Travel That Gives Back

Every booking through Dyme directly funds clean energy infrastructure.

5,910 tons
CO₂ Avoided Annually
~271,000
Equivalent Mature Trees Per Year
15 Central Parks
Of Mature Trees Equivalent

Sustainability at The Willows Hotel

LowHigh
Medium Carbon

No specific sustainability information is publicly available for The Willows Hotel in Chicago. The hotel does not appear to hold any of the specified sustainability certifications, nor does it publicly detail specific operational practices or brand-wide sustainability programs.

Emissions estimates are calculated using the local electricity grid carbon intensity for the hotel’s region, sourced from the U.S. EPA eGRID database (for U.S. properties) and Electricity Maps (for international properties). All sustainability information is derived from publicly available data sources, including hotel websites and certification bodies, and may not reflect the hotel’s actual energy usage or specific sustainability measures. Figures are approximate and provided for indicative purposes only.

Location

How to Find Us

555 West Surf

Chicago · us

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply. Please be advised that charges are applicable for early arrivals. Please contact the hotel directly for more details. Please note parking fees vary depending on vehicle size. Please contact the property directly for more detail. Please note that for reservations of 5 rooms or more different policies apply: -50% of the total amount will be charged by the property after the reservation is made. -If the reservation is canceled up to 14 days before the arrival date no fees will apply but if canceled later or in case of no show, the total amount will be charged. When booking 4 rooms or more, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

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THE WILLOWS HOTEL

Guest Reviews

What Guests Say

9.0

Exceptional

944 reviews

Highlights

  • +Great location
  • +Courteous staff

Could Improve

  • –Cleanliness issues
  • –Noise from outside
Cleanliness8.2

There were reports of a ripped mattress pad and the hotel being old and needing updates.

Service9.7

Staff were described as courteous and helpful, despite some complaints about the service.

Location10.0

Multiple reviews praised the great location and convenience.

Room Quality8.7

Rooms were generally comfortable, but some had issues like noise and temperature.

Amenities8.7

Basic amenities mentioned, but lack of some items like coffee in rooms and issues with room service.

Value for Money9.2

Some guests found it reasonable for the location, but others found prices high for the quality.

Food and Beverage8.2

No breakfast included and some complaints about room service prices.

Overall Experience9.2

Various experiences were mentioned, but many enjoyed their stay overall.

Samantha

Extended Group · May 2026

9

Was very cute and we loved the vibe. Everyone was friendly

via Nuitee

mwanguhya

Solo Traveller · May 2026

4

Grand old widow

Liked:The staff! They are the redeeming grace.
Disliked:The floors creak and croak. The place is stuck in the distant past. The staff really try, everything works but everything is so old it smells of old age.

via Nuitee

mari

Couple · Apr 2026

9

Relaxing, quiet. Zach and Julia very nice.

Liked:Location excellent. No bkfst
Disliked:Location of heating unit.

via Nuitee

Riley

Couple · Apr 2026

8

Nice spot, great value

Liked:Very nice staff, great location, comfortable amenities (multiple ceiling fans and windows that opened were a huge plus).

via Nuitee