The Whitehall Hotel, BW Premier Collection, Chicago | Member Rates

Name: The Whitehall Hotel, BW Premier Collection
Address: 105 E Delaware Pl, Chicago, Illinois, 60611, Chicago, 60611
Telephone: +1 312-944-6300
Rating: 8

The Whitehall Hotel, BW Premier Collection, Chicago | Member Rates | Dyme

Free WiFiSelf parking (surcharge)Free newspapers in lobbyConcierge serviceFree breakfastFitness facilities

Check-in / Check-out

From 04:00 PM · Until 11:00 AM

Classification

3-Star Hotel

Amenities

Free breakfast, Fitness facilities, Free WiFi, 24-hour front desk, Luggage storage, Concierge service

Location

Chicago, US

Walkability

100

Walk

Bike

Discover the essence of Chicago at The Whitehall Hotel, BW Premier Collection, a boutique oasis nestled steps from Michigan Avenue.

Recreation & Relaxation

Unwind in our state-of-the-art fitness center or savor a drink at our stylish bar/lounge. Our dedicated concierge services stand ready to elevate your stay.

Gourmet Dining

Indulge in delightful meals at Kirei, where culinary artistry meets comfort. Start your day with a complimentary buffet breakfast, available on weekdays and weekends for a perfect morning fuel.

Comfort & Connectivity

Retreat to one of our 222 elegantly appointed guestrooms featuring plush, pillowtop beds with Egyptian cotton sheets. Enjoy complimentary internet access and premium amenities, ensuring you remain connected and relaxed throughout your stay.

Elevate your Chicago experience – book your stay at The Whitehall Hotel today!

Accommodations

Rooms & Suites

Check-in

Check-out

Guests

Loading rooms and rates...

Guest Reviews

What Guests Say

8.0

Excellent

2,157 reviews

Highlights

+Location
+Comfortable rooms
+Friendly staff

Could Improve

–Limited breakfast options
–Old decor
–Inconsistent cleaning service

Cleanliness8.0

The rooms were reported as clean, but cleaning policy caused surprise.

Service8.5

Majority of comments praised staff friendliness, though some service issues were noted.

Location9.0

Location received high praise for its convenience and proximity to attractions.

Room Quality8.0

Rooms were comfortable with good amenities, but some reviews found the decor outdated.

Amenities7.5

Basic amenities provided, some issues with initial cleanliness and communication.

Value for Money8.0

Fair value for the location, but disappointing aspects affected overall value perception.

Food and Beverage7.0

Breakfast options were scarce and not satisfactory for many guests.

Overall Experience8.0

Generally positive experience, with a few notable drawbacks.

Kristina

Solo Traveller · Aug 2026

Liked:All good

Disliked:Na

via Nuitee

jackie

Couple · Aug 2026

Great location decor a little tired and breakfast disappointing

Liked:Location, good size rooms, air conditioning, staff

Disliked:rooms only made once and no towel change in a 5 night stay, paper cups in rooms and powdered milk, disposable crockery and cutlery at breakfast.

via Nuitee

P8765CAtristang

Family · Jul 2026

HORRIBLE HOTEL

Liked:Location was good. Everything else, horrible. No where near value for money, sleeping on the streets outside has the potential to be just as good. Shower did not work properly, and had the water pressure of a leaky pipe. Shower was falling apart and required multiple unusual steps to use. When reception was called about this, the staff member that answered was passive aggressive, began yelling at me, despite my patience, and then hung up. Stains on the bed and on the towels, as well as the cupboard doors not closing. Marks all over the walls and some mould. When we arrived, our allocated room was already occupied, which was a major inconvenience. The breakfast cost them $10 maximum and consisted of 4 cereals and bread. This is no where near good enough for a 4 star hotel, as many 3 star hotels surpass this. DO NOT stay here.

via tripadvisor

Anne

Couple · Jul 2026

Felt duped & cheated . nearly 600 $ for 1 night appalling stay - see photos .. Certainly no silk duvet cover , not u

Liked:Stayed only 1 night thankfully

Disliked:Decor from 70s/ dark dingy dirty / did not match booking.com description in respect of restaurant and or room facilities

via Nuitee

FAQs

Common Questions

Check-in is from 04:00 PM and check-out is by 11:00 AM. Early check-in and late check-out may be available upon request.

Yes, the hotel offers spa, fitness center for guests.

Yes, parking is available. Contact the hotel directly for current rates.

Yes, complimentary Wi-Fi is available throughout the hotel.

No promo codes needed. As a Dyme member, you automatically receive wholesale pricing up to 35% below public rates.

Sustainability

Travel That Gives Back

Every booking through Dyme directly funds clean energy infrastructure.

5,910 tons

CO₂ Avoided Annually

~271,000

Equivalent Mature Trees Per Year

15 Central Parks

Of Mature Trees Equivalent

Sustainability at The Whitehall Hotel, BW Premier Collection

LowHigh

Medium Carbon

No specific sustainability information is publicly available for The Whitehall Hotel, BW Premier Collection in Chicago. The hotel is part of the BWH Hotel Group, which has a global sustainability initiative called “Because We Care.”

Emissions estimates are calculated using the local electricity grid carbon intensity for the hotel’s region, sourced from the U.S. EPA eGRID database (for U.S. properties) and Electricity Maps (for international properties). All sustainability information is derived from publicly available data sources, including hotel websites and certification bodies, and may not reflect the hotel’s actual energy usage or specific sustainability measures. Figures are approximate and provided for indicative purposes only.

Location

How to Find Us

105 E Delaware Pl, Chicago, Illinois, 60611

Chicago · US

+1 312-944-6300

Policies

Good to Know

Check-in & Check-out

Check-in from 04:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
Contactless check-out is available.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
For details on Best Western's privacy policy, visit www.bestwestern.com/privacy.

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Guest Reviews

What Guests Say

8.0

Excellent

2,157 reviews

Highlights

+Location
+Comfortable rooms
+Friendly staff

Could Improve

–Limited breakfast options
–Old decor
–Inconsistent cleaning service

Cleanliness8.0

The rooms were reported as clean, but cleaning policy caused surprise.

Service8.5

Majority of comments praised staff friendliness, though some service issues were noted.

Location9.0

Location received high praise for its convenience and proximity to attractions.

Room Quality8.0

Rooms were comfortable with good amenities, but some reviews found the decor outdated.

Amenities7.5

Basic amenities provided, some issues with initial cleanliness and communication.

Value for Money8.0

Fair value for the location, but disappointing aspects affected overall value perception.

Food and Beverage7.0

Breakfast options were scarce and not satisfactory for many guests.

Overall Experience8.0

Generally positive experience, with a few notable drawbacks.

Kristina

Solo Traveller · Aug 2026

Liked:All good

Disliked:Na

via Nuitee

jackie

Couple · Aug 2026

Great location decor a little tired and breakfast disappointing

Liked:Location, good size rooms, air conditioning, staff

Disliked:rooms only made once and no towel change in a 5 night stay, paper cups in rooms and powdered milk, disposable crockery and cutlery at breakfast.

via Nuitee

P8765CAtristang

Family · Jul 2026

HORRIBLE HOTEL

via tripadvisor

Anne

Couple · Jul 2026

Felt duped & cheated . nearly 600 $ for 1 night appalling stay - see photos .. Certainly no silk duvet cover , not u

Liked:Stayed only 1 night thankfully

Disliked:Decor from 70s/ dark dingy dirty / did not match booking.com description in respect of restaurant and or room facilities

via Nuitee