Chicago · US
The Whitehall Hotel, BW Premier Collection
8
Excellent2,157 reviews
THE WHITEHALL HOTEL, BW PREMIER COLLECTION
Chicago · US
Check-in / Check-out
From 04:00 PM · Until 11:00 AM
Classification
3-Star Hotel
Amenities
Free breakfast, Fitness facilities, Free WiFi, 24-hour front desk, Luggage storage, Concierge service
Location
Chicago, US
Walkability
Discover the essence of Chicago at The Whitehall Hotel, BW Premier Collection, a boutique oasis nestled steps from Michigan Avenue.
Recreation & Relaxation
Unwind in our state-of-the-art fitness center or savor a drink at our stylish bar/lounge. Our dedicated concierge services stand ready to elevate your stay.
Gourmet Dining
Indulge in delightful meals at Kirei, where culinary artistry meets comfort. Start your day with a complimentary buffet breakfast, available on weekdays and weekends for a perfect morning fuel.
Comfort & Connectivity
Retreat to one of our 222 elegantly appointed guestrooms featuring plush, pillowtop beds with Egyptian cotton sheets. Enjoy complimentary internet access and premium amenities, ensuring you remain connected and relaxed throughout your stay.
Elevate your Chicago experience – book your stay at The Whitehall Hotel today!
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FAQs
Check-in is from 04:00 PM and check-out is by 11:00 AM. Early check-in and late check-out may be available upon request.
Yes, the hotel offers spa, fitness center for guests.
Yes, parking is available. Contact the hotel directly for current rates.
Yes, complimentary Wi-Fi is available throughout the hotel.
No promo codes needed. As a Dyme member, you automatically receive wholesale pricing up to 35% below public rates.
Sustainability
Every booking through Dyme directly funds clean energy infrastructure.
No specific sustainability information is publicly available for The Whitehall Hotel, BW Premier Collection in Chicago. The hotel is part of the BWH Hotel Group, which has a global sustainability initiative called “Because We Care.”
Emissions estimates are calculated using the local electricity grid carbon intensity for the hotel’s region, sourced from the U.S. EPA eGRID database (for U.S. properties) and Electricity Maps (for international properties). All sustainability information is derived from publicly available data sources, including hotel websites and certification bodies, and may not reflect the hotel’s actual energy usage or specific sustainability measures. Figures are approximate and provided for indicative purposes only.
Location
Policies
Check-in from 04:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.
Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.
All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.
<ul> <li>The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. </li><li>The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation. </li> <li>Contactless check-out is available.</li><li>This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).</li> </ul><ul> <li>For details on Best Western's privacy policy, visit <a href="https://www.bestwestern.com/privacy" target="_blank">www.bestwestern.com/privacy</a>.</li> </ul>
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Guest Reviews
Excellent
2,157 reviews
Highlights
Could Improve
The rooms were reported as clean, but cleaning policy caused surprise.
Majority of comments praised staff friendliness, though some service issues were noted.
Location received high praise for its convenience and proximity to attractions.
Rooms were comfortable with good amenities, but some reviews found the decor outdated.
Basic amenities provided, some issues with initial cleanliness and communication.
Fair value for the location, but disappointing aspects affected overall value perception.
Breakfast options were scarce and not satisfactory for many guests.
Generally positive experience, with a few notable drawbacks.
Norvia
Solo Traveller · Jun 2026
Great location
via Nuitee
Brent
Solo Traveller · Jun 2026
Location was good, services average, staff ok
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Morag
Solo Traveller · Jun 2026
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Couple · Jun 2026
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