The Royal Sonesta Chicago Downtown | Member Rates

Name: The Royal Sonesta Chicago Downtown
Address: 71 E Wacker Dr, Chicago, Illinois, 60601, Chicago, 60601
Telephone: 1-312-346-7100
Rating: 9.2

The Royal Sonesta Chicago Downtown | Member Rates | Dyme

Wheelchair-accessible on-site restaurantConference spaceConcierge serviceFitness facilitiesFront entrance ramp24-hour front desk

Check-in / Check-out

From 04:00 PM · Until 11:00 AM

Classification

4-Star Hotel

Amenities

Fitness facilities, Front entrance ramp, 24-hour front desk, Luggage storage, Concierge service, Elevator

Location

Chicago, US

Walkability

Walk

Bike

Experience a perfect blend of luxury and convenience at The Royal Sonesta Chicago Downtown, where your Chicago adventure begins.

Modern Comforts

Unwind in one of our 381 individually decorated guestrooms featuring plush pillowtop beds, refrigerators, and plasma televisions. Stay connected with complimentary wireless internet and enjoy the convenience of private bathrooms equipped with complimentary toiletries.

Culinary Delights

Savor delectable dishes at Hoyt's Chicago, our on-site restaurant, and unwind with a refreshing drink in our stylish bar/lounge. Our culinary team is dedicated to making every meal a memorable experience.

Event Space Galore

Ideal for business and social gatherings, our hotel offers sprawling event spaces, with 16,000 square feet available, including 18 versatile meeting rooms and a stunning ballroom. Let our experienced concierge team assist in planning your special event.

Your exciting Chicago getaway awaits—book your stay with us today!

Accommodations

Rooms & Suites

Check-in

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Guests

Loading rooms and rates...

Guest Reviews

What Guests Say

9.2

Exceptional

446 reviews

Highlights

+Great location
+Friendly staff

Could Improve

–Cleanliness issues
–High fees

Cleanliness8.1

Multiple mentions of mold and roaches indicate cleanliness issues.

Service10.0

Most reviews highlight friendly and accommodating staff despite some concerns.

Location10.0

Great location for walking and accessing attractions.

Room Quality9.1

Rooms are spacious but some issues noted with maintenance.

Amenities9.1

Basic amenities, some complaints about additional charges.

Value for Money8.1

High property fees and complaints about overall value for the price.

Food and Beverage9.1

Not mentioned prominently but high fees on drinks noted.

Overall Experience10.0

Positive experiences overall with staff and service, but cleanliness concerns affect perception.

Ashwaq

Solo Traveller · Jun 2026

Disliked:The pictures on website different from reality

via Nuitee

Brandi

Couple · Jun 2026

I came in town with my husband to celebrate the Obama Center opening. We enjoyed our night in the city!

Liked:Location,cleanliness, friendly staff

Disliked:Nothing

via Nuitee

Marina_Kor

Solo Traveller · Jun 2026

Pleasant stay in Chicago downtown

Liked:Overall our stay was goo, the location is perfect for city exploring. One of our rooms had a beautiful city view ( corner King suite). The rooms were very comfortable and quiet.

Disliked:No parking, the one they suggested at front desk was very complex to book (you would need to install the app first but it didn't work and the lady at front desk was not able to explain how we can book.) .

via Nuitee

Hale

Couple · Jun 2026

Liked:Everything staff was very nice made sure we had a good stay

via Nuitee

FAQs

Common Questions

Check-in is from 04:00 PM and check-out is by 11:00 AM. Early check-in and late check-out may be available upon request.

Yes, the hotel offers spa, fitness center for guests.

The hotel does not have on-site parking. Check with the front desk for nearby options.

Yes, the hotel has an on-site restaurant for guests.

No promo codes needed. As a Dyme member, you automatically receive wholesale pricing up to 35% below public rates.

Sustainability

Travel That Gives Back

Every booking through Dyme directly funds clean energy infrastructure.

5,910 tons

CO₂ Avoided Annually

~271,000

Equivalent Mature Trees Per Year

15 Central Parks

Of Mature Trees Equivalent

Sustainability at The Royal Sonesta Chicago Downtown

LowHigh

Medium Carbon

Emissions estimates are calculated using the local electricity grid carbon intensity for the hotel’s region, sourced from the U.S. EPA eGRID database (for U.S. properties) and Electricity Maps (for international properties). All sustainability information is derived from publicly available data sources, including hotel websites and certification bodies, and may not reflect the hotel’s actual energy usage or specific sustainability measures. Figures are approximate and provided for indicative purposes only.

Location

How to Find Us

71 E Wacker Dr, Chicago, Illinois, 60601

Chicago · US

1-312-346-7100

Policies

Good to Know

Check-in & Check-out

Check-in from 04:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

<ul> <li>Children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. </li><li>The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. </li><li>The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation. </li> <li>A car is not required for transportation to and from this property. </li><li>Parking height restrictions apply. </li><li>The property is professionally cleaned.</li> </ul>

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