The Ritz-Carlton, Chicago | Member Rates

Name: The Ritz-Carlton, Chicago
Address: 160 East Pearson Street, Chicago, IL 60611
Rating: 9

The Ritz-Carlton, Chicago | Member Rates | Dyme

Paid WiFiParkingSelf parking (surcharge)RestaurantSwimming poolHeated pool

Check-in / Check-out

From 04:00 PM · Until 12:00 PM

Classification

5-Star Hotel

Amenities

Health or beauty spa nearby, Electric bicycle charging station, Fitness facilities (surcharge), Parking, Non-smoking rooms, Air conditioning

Location

Chicago, us

Walkability

Walk

Bike

Luxurious Accommodations with Stunning Views

Located atop Water Tower Place in Chicago’s Gold Coast, the Ritz-Carlton offers artfully decorated guest rooms with city or lake views. Each room includes a flat-screen TV, free WiFi, and a marble bathroom with deluxe toiletries.

World-Class Amenities

Guests can enjoy a swim in the lap pool, relax in the spa, or dine at one of the hotel's two restaurants and bar. With 24-hour concierge services, a modern fitness center, and a business center, every need is catered to at the Chicago Ritz Carlton.

Prime Location for Exploring

Situated near the Magnificent Mile, Navy Pier, and the Museum of Contemporary Art, this hotel is the perfect base for exploring Chicago's top attractions.

Book your stay at the Ritz-Carlton, Chicago for an unforgettable luxury experience.

Accommodations

Rooms & Suites

Check-in

Check-out

Guests

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Guest Reviews

What Guests Say

9.0

Exceptional

199 reviews

Highlights

+Great old classy hotel
+Very clean rooms
+Incredibly professional staff
+Beautiful updated property

Could Improve

–Basic room quality
–Expensive for what was provided
–Bad customer service on occasion

Cleanliness9.9

The room was very clean, as noted in multiple reviews.

Service10.0

The staff was incredibly professional and service-oriented, contributing to an excellent experience.

Location10.0

Beautiful, updated property in the heart of Chicago, with access to everything.

Room Quality7.9

Room quality noted as basic, with issues like cheap towels and no amenities.

Amenities7.9

Limited amenities for the price, including missing basic features like a refrigerator or microwave.

Value for Money7.4

Too expensive for the quality of the room and lack of free breakfast.

Food and Beverage8.9

Rooftop service was slow but overall food and beverage quality seems adequate.

Overall Experience9.9

Overall a good stay with some compliments on service and cleanliness.

Jessica

Couple · Jun 2026

Liked:Everything was beautiful and the service was great. We will be back.

via Nuitee

Suzanne

Couple · Jun 2026

Pleasant.

Liked:Location is great. Amenities plentiful from spa, fitness, rooftop bar.

Disliked:Feeling more corporate than luxurious. The club lounge floor not on par with Nola or St Louis and food presentations/offerings not nearly as impressive - was disappointing.

via Nuitee

Garth

Family With Children · Feb 2026

Liked:Mel at the bar.

via Nuitee

Susan

Solo Traveller · Jan 2026

Liked:large room, nice finishes, very clean

via Nuitee

FAQs

Common Questions

Check-in is from 04:00 PM and check-out is by 12:00 PM. Early check-in and late check-out may be available upon request.

Yes, the hotel offers swimming pool, spa, fitness center for guests.

Yes, parking is available. Contact the hotel directly for current rates.

Yes, complimentary Wi-Fi is available throughout the hotel.

Yes, the hotel has an on-site restaurant for guests.

No promo codes needed. As a Dyme member, you automatically receive wholesale pricing up to 35% below public rates.

Sustainability

Travel That Gives Back

Every booking through Dyme directly funds clean energy infrastructure.

5,910 tons

CO₂ Avoided Annually

~271,000

Equivalent Mature Trees Per Year

15 Central Parks

Of Mature Trees Equivalent

Sustainability at The Ritz-Carlton, Chicago

LowHigh

Medium Carbon

Emissions estimates are calculated using the local electricity grid carbon intensity for the hotel’s region, sourced from the U.S. EPA eGRID database (for U.S. properties) and Electricity Maps (for international properties). All sustainability information is derived from publicly available data sources, including hotel websites and certification bodies, and may not reflect the hotel’s actual energy usage or specific sustainability measures. Figures are approximate and provided for indicative purposes only.

Location

How to Find Us

160 East Pearson Street

Chicago · us

Policies

Good to Know

Check-in & Check-out

Check-in from 04:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges. Please note that all rooms are 100% fully nonsmoking. Smoking is also prohibited in all public areas such as restaurants, lounges, pool decks and lawns. Valet parking is available for USD 79 per night. The one-time extra bed fee is USD 40 per night. The one-time pet fee per stay is USD 250.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

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