The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago | Member Rates

Name: The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago
Address: 521 North Rush Street, Chicago, IL 60611
Rating: 9.6

The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago | Member Rates | Dyme

Paid WiFiParkingSelf parking (surcharge)Secured parkingRestaurantScreens / Barriers between staff and guests for safety

Check-in / Check-out

From 03:00 PM · Until 11:00 AM

Classification

4-Star Hotel

Amenities

Electric bicycle charging station, Fitness facilities (surcharge), Parking, Non-smoking rooms, Air conditioning, Restaurant

Location

Chicago, us

Walkability

Walk

Bike

Luxurious Accommodations

The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago, offers rooms with custom décor inspired by signature sculptures, 65-inch flat-screen TVs, and free WiFi. Each room also includes a fully-stocked minibar and luxury bath amenities for a comfortable stay.

Culinary Delights

Guests can enjoy a unique dining experience at Circa Restaurant And Lounge, offering American fare for all meals. The rooftop terrace, Upstairs at the Gwen, provides panoramic city views and custom cocktails, perfect for a relaxing evening.

Fitness and Business Facilities

The hotel boasts a state-of-the-art fitness centre with a variety of equipment and yoga facilities. Additionally, the fully-equipped 24-hour business centre caters to all business needs, ensuring a productive stay.

Experience luxury and convenience at The Gwen - book your stay now to indulge in the best of Chicago's offerings.

Accommodations

Rooms & Suites

Check-in

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Guests

Loading rooms and rates...

Guest Reviews

What Guests Say

9.6

Exceptional

481 reviews

Highlights

+Exceptional service
+Great location
+Clean and spacious rooms

Could Improve

–Lack of in-room coffee machine
–No 'do not disturb' signs available

Cleanliness9.5

Rooms are described as cozy and clean, with a focus on cleanliness.

Service10.0

Multiple reviews highlight exceptional service from staff members, notably Judie and Meredith.

Location10.0

Located in the heart of everything, with a convenient position near attractions.

Room Quality9.5

Spacious rooms with big bathrooms noted positively.

Amenities8.4

While amenities like welcome cookies and free water are mentioned, the lack of in-room coffee machine affects the score.

Value for Money9.5

Overall great experience justifies that the hotel provides good value for the money spent.

Food and Beverage9.9

High praise for food quality and presentation noted, especially from high tea experiences.

Overall Experience10.0

Guests consistently rate their experiences as great, with many indicating they would return.

345mikeem

Friends Getaway · Jun 2026

Tipsy tea experience

Liked:Everyone was very friendly and the food and service were really good as well.

via tripadvisor

josiemE3325PY

Business · Jun 2026

Highly suggest The Gwen for Corporate Events - Sales Manager is amazing!

Liked:I would just like to mention my sales contact at The Gwen, Katherine Ramos. We had our host hotel for a leadership meeting sell out their hotel without contacting me and I was desperate to put 6 employees traveling from all over the US into a close hotel so they had a room and Katherine went out of her way to help me get them rooms and was the most helpful hotel sales person I have ever dealt with so our next meeting is going to be held at The Gwen, not only a beautiful hotel but great employees to make meeting seamless so I highly recommend this hotel for large events or a beautiful place to stay while visiting Chicago.

via tripadvisor

ARD1988

Business · Jun 2026

Great Experience at the Gwen

Liked:I came for a work trip, and it was only my second time in Chicago, but my stay at The Gwen was excellent. It is not only a beautiful hotel with nice architecture and great, spacious rooms as well as a nice restaurant, but the real winner is the outdoor patio area, which thankfully given some magnificent weather the week I was there, made for a very pleasant time both during daytime and evenings for drinks. I personally want to thank Russell at the concierge, who proactively reached out to me asking if I needed assistance with anything and went ahead and gave me a very helpful, detailed rundown of restaurants and amenities in the area. He was incredibly gracious and helpful. I certainly would consider staying again at the Gwen when I am back in Chicago.

via tripadvisor

joseb301

Business · Jun 2026

Love it at The Terrace

Liked:Great food and ambience. Judie and Holly I can't thank you enough! We have a group of around 18-20 people and they helped us acomodate everyone and get everyone served. As I write this review we're still having a great time!

via tripadvisor

FAQs

Common Questions

Check-in is from 03:00 PM and check-out is by 11:00 AM. Early check-in and late check-out may be available upon request.

Yes, the hotel offers fitness center for guests.

Yes, parking is available. Contact the hotel directly for current rates.

Yes, complimentary Wi-Fi is available throughout the hotel.

Yes, the hotel has an on-site restaurant for guests.

No promo codes needed. As a Dyme member, you automatically receive wholesale pricing up to 35% below public rates.

Sustainability

Travel That Gives Back

Every booking through Dyme directly funds clean energy infrastructure.

5,910 tons

CO₂ Avoided Annually

~271,000

Equivalent Mature Trees Per Year

15 Central Parks

Of Mature Trees Equivalent

Sustainability at The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago

LowHigh

Medium Carbon

Emissions estimates are calculated using the local electricity grid carbon intensity for the hotel’s region, sourced from the U.S. EPA eGRID database (for U.S. properties) and Electricity Maps (for international properties). All sustainability information is derived from publicly available data sources, including hotel websites and certification bodies, and may not reflect the hotel’s actual energy usage or specific sustainability measures. Figures are approximate and provided for indicative purposes only.

Location

How to Find Us

521 North Rush Street

Chicago · us

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges. Please be advised a deposit may be charged for incidentals upon arrival. Additional guests may incur extra charges (see hotel policies).Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

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