Name: The Chicago Hotel Collection Wrigleyville
Address: 3475 N. Clark St., Chicago, IL 60657
Rating: 6.6

The Chicago Hotel Collection Wrigleyville | Member Rates | Dyme

Concierge serviceNon-smoking roomsAir conditioningTerraceFamily roomsPets allowed

Check-in / Check-out

From 04:00 PM · Until 11:00 AM

Classification

4-Star Hotel

Amenities

Non-smoking rooms, Air conditioning, Terrace, Family rooms, Pets allowed, Lift / Elevator

Location

Chicago, us

Luxurious Accommodation in the Heart of Chicago

Prime Location: Located just 400 meters from Wrigley Field, The Chicago Hotel Collection Wrigleyville offers convenience and excitement at your doorstep. Explore nearby attractions like Lincoln Park Zoo and 360 Chicago with ease.

Top-Notch Amenities: Enjoy a comfortable stay with concierge services, free WiFi, and a welcoming shared lounge. The hotel's terrace provides a perfect spot to unwind after a day of sightseeing.

Family-Friendly Environment: With spacious family rooms and luggage storage facilities, this 4-star hotel caters to families looking for a memorable Chicago getaway.

Book your stay at The Chicago Hotel Collection Wrigleyville for a perfect blend of luxury and convenience.

Accommodations

Rooms & Suites

Check-in

Check-out

Guests

Loading rooms and rates...

Guest Reviews

What Guests Say

6.6

Good

229 reviews

Highlights

+Good location
+Convenient for Cubs games

Could Improve

–Poor customer service
–Unexpected charges

Cleanliness5.0

Trash left on the balcony; overall cleanliness concerns noted.

Service6.5

Rude remote staff and unresponsive communication; significant complaints about customer service.

Location9.5

Great location for Cubs games and nearby bars; very convenient.

Room Quality6.0

Mixed reviews on comfort, with mentions of a cardboard bed.

Amenities6.0

Missing commercial ice machine; some amenities not functional.

Value for Money5.9

High additional charges; overall sentiment suggests not worth the price.

Food and Beverage7.0

No specific mentions; standard quality for this hotel tier.

Overall Experience7.0

Overall reviews indicate dissatisfaction despite location advantages.

kaylamX9345NR

Family · Apr 2026

DO NOT BOOK THIS HOTEL!

Liked:Never even made it to the hotel because everything from the moment we booked was terrible. We booked through Expedia, which I also do NOT recommend doing. After booking, we called to confirm the reservation with the hotel, which they did not have. We were told to call back later. After calling again, we were told there was still no reservation, and to contact Expedia. We attempted to contact the hotel multiple times after, and there was no answer and no returned phone calls. Expedia had issues themselves contacting the hotel. Per Expedia, the hotel refused to give us a refund even though they had no reservation. This hotel is a scam!

via tripadvisor

ryanmM5924HU

Couples · Apr 2026

SCAM!!!!!!

Liked:Worst experience! Never book with this hotel! We booked with Expedia and I called the hotel to confirm our reservation. They said they never received the reservation and said I should contact Expedia. Well, I did that and went through about 85 people and found out I had a confirmation with Expedia but not with the hotel. I called the hotel multiple times and they blocked my number and quit answering the Phone! Do not book with this hotel! Complete Scam!!!

via tripadvisor

I5379DZanthonyp

Friends Getaway · Feb 2026

Hidden fees galore

Liked:Scamming customers with fees that are not shown when purchased through a third party. This is all they do to make money they are rated so badly for a reason.

via tripadvisor

330christopherg

Couples · Feb 2026

TLDR: Definitely skip this hotel. There are so many better choices for the price

Liked:Pros: -Its beautifully designed. There was definitely a lot of attention and detail that went into making this feel very connected to Wrigleyfield which was a lot of fun. I loved seeing how they integrated the baseball experience into the floor and room designs. Super cool. - Its also located in a great area of Chicago if you're interested in that. Cons: -I booked via a 3rd party booking site which didn't list any mention of addtional fees. The room was booked for $300 for the night. Not too bad. Much to my surprise when I checked in there were over $200 in additional amenity fees added with no way to opt out. Plus a $125 deposit. If I had known it was going to cost me over $500 for a room for one night, I can guarantee you I would have booked a much much nicer hotel. The only thing I was aware of that I received for my "amenities" fee was a beer tickets for the bar next door -Our room was on the second floor right above the entrance. There is no sound proofing on the windows. I could hear EVERYTHING at street level. I was there on a saturday night and could hear every drunk person all night long. It might be better on higher floors so just make sure to ask for something higher than the second floor -Speaking of sound proofing, there isn't any inside either. It was clearly a popular night in our hotel. People were having fun on our floor which is great, but I could hear everything happening in the hallway, doors opening and slamming closed. It eventually calmed down around 1am. -there is almost no on-site staff other than the cleaning folks. If you are paying $500 for the night you mgiht expect that there would be people around to assist you. Sadly no. There's also no refrigerator or mini cooler in your room either which blows me away for the price. -I booked a king bedroom, and while the mattress itself was ok, it came with 4 standard pillows instead of king. Look this wouldn't have been a big deal normally, but after all the other things that were frustrating about this property, this just felt like the icing on the cake. I'm so glad I won't booked this for one night and definitely would not stay here again.

via tripadvisor

Location

How to Find Us

3475 N. Clark St.

Chicago · us

Policies

Good to Know

Check-in & Check-out

Check-in from 04:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform The Chicago Hotel Collection Wrigleyville in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. A damage deposit of USD 125 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.

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Guest Reviews

What Guests Say

6.6

Good

229 reviews

Highlights

+Good location
+Convenient for Cubs games

Could Improve

–Poor customer service
–Unexpected charges

Cleanliness5.0

Trash left on the balcony; overall cleanliness concerns noted.

Service6.5

Rude remote staff and unresponsive communication; significant complaints about customer service.

Location9.5

Great location for Cubs games and nearby bars; very convenient.

Room Quality6.0

Mixed reviews on comfort, with mentions of a cardboard bed.

Amenities6.0

Missing commercial ice machine; some amenities not functional.

Value for Money5.9

High additional charges; overall sentiment suggests not worth the price.

Food and Beverage7.0

No specific mentions; standard quality for this hotel tier.

Overall Experience7.0

Overall reviews indicate dissatisfaction despite location advantages.

kaylamX9345NR

Family · Apr 2026

DO NOT BOOK THIS HOTEL!

via tripadvisor

ryanmM5924HU

Couples · Apr 2026

SCAM!!!!!!

via tripadvisor

I5379DZanthonyp

Friends Getaway · Feb 2026

Hidden fees galore

Liked:Scamming customers with fees that are not shown when purchased through a third party. This is all they do to make money they are rated so badly for a reason.

via tripadvisor

330christopherg

Couples · Feb 2026

TLDR: Definitely skip this hotel. There are so many better choices for the price

via tripadvisor