Swissotel Chicago | Member Rates

Name: Swissotel Chicago
Address: 323 East Wacker Drive, Chicago, IL 60601
Rating: 8.6

Swissotel Chicago | Member Rates | Dyme

Paid WiFiParkingSelf parking (surcharge)RestaurantConcierge serviceFitness facilities (surcharge)

Check-in / Check-out

From 03:00 PM · Until 12:00 PM

Classification

4-Star Hotel

Amenities

Fitness facilities (surcharge), Parking, Non-smoking rooms, Air conditioning, Restaurant, Room service

Location

Chicago, us

Walkability

Walk

Bike

Luxurious Downtown Chicago Hotel with Stunning Lake Views

Upscale Dining Options

Indulge in classic American breakfast buffets and premium prime beef at The Palm, or enjoy small plates and cocktails at the vibrant lobby lounge, Amuse.

Comfortable and Functional Rooms

Each room at Swissotel Chicago features a flat-screen TV, oversized work space, in-room safe, and coffee maker for your convenience and comfort.

Convenient Meeting Spaces

With 65,000 square feet of meeting space, our hotel is the perfect venue for your business meetings or events.

Experience the best of Chicago with Lake Michigan views and top-notch amenities. Book your stay at Swissotel Chicago now!

Accommodations

Rooms & Suites

Check-in

Check-out

Guests

Loading rooms and rates...

Guest Reviews

What Guests Say

8.6

Excellent

2,059 reviews

Highlights

+Exceptional service
+Great location

Could Improve

–Dated room conditions
–Invoice issues

Cleanliness8.6

Clean rooms and well-maintained facilities noted across multiple reviews.

Service9.1

Staff received numerous mentions for exceptional service, particularly Simora and Emina.

Location9.1

Conveniently located with easy access to attractions, highly praised by guests.

Room Quality8.1

Generally comfortable but some rooms are dated and in need of updates.

Amenities8.1

Standard amenities provided, though guests noted requests for additional items.

Value for Money8.6

Reasonably priced for the location and service quality, though some felt it could improve.

Food and Beverage8.6

Breakfast experience positively commented on; room service enjoyed.

Overall Experience8.6

Most guests express satisfaction with their stay and express a desire to return.

A8458LPlisaj

Business · Jun 2026

Pleasure as always

Liked:Wonderful stay as always! Great service from Front Office Manager Simona, she was so sweet and helpful! Room service from Simoun was a pleasure each morning for breakfast!

via tripadvisor

vereenam2025

Couples · Jun 2026

Great stay

Liked:Such a great stay! Claudio in particular was so kind and gave amazing recommendations!

via tripadvisor

jensul2022

Business · Jun 2026

Luxury with amazing views! Housekeeping is immaculate and kind with caring for your things.

Liked:We love Swissotel! We come here every year and every person here is professional and helpful! We were greeted by Simona E at check-in and she was so friendly and helpful!

via tripadvisor

Sunshine20557661599

Family · Jun 2026

Expectations exceeded

Liked:Simona was great. Answered all our questions and needs.

via tripadvisor

FAQs

Common Questions

Check-in is from 03:00 PM and check-out is by 12:00 PM. Early check-in and late check-out may be available upon request.

Yes, the hotel offers spa, fitness center for guests.

Yes, parking is available. Contact the hotel directly for current rates.

Yes, complimentary Wi-Fi is available throughout the hotel.

Yes, the hotel has an on-site restaurant for guests.

No promo codes needed. As a Dyme member, you automatically receive wholesale pricing up to 35% below public rates.

Sustainability

Travel That Gives Back

Every booking through Dyme directly funds clean energy infrastructure.

5,910 tons

CO₂ Avoided Annually

~271,000

Equivalent Mature Trees Per Year

15 Central Parks

Of Mature Trees Equivalent

Sustainability at Swissotel Chicago

LowHigh

Medium Carbon

Emissions estimates are calculated using the local electricity grid carbon intensity for the hotel’s region, sourced from the U.S. EPA eGRID database (for U.S. properties) and Electricity Maps (for international properties). All sustainability information is derived from publicly available data sources, including hotel websites and certification bodies, and may not reflect the hotel’s actual energy usage or specific sustainability measures. Figures are approximate and provided for indicative purposes only.

Location

How to Find Us

323 East Wacker Drive

Chicago · us

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

Please note that the property no longer has a swimming pool. The amenity fee includes the following: Daily $15 F&B Credit for Amuse (daily credit amount cannot be combined during the stay) Basic High Speed Internet Access Vitality Fitness Classes Daily $12 Dry Cleaning Credit (daily credit amount cannot be combined during the stay) Nightly Shoe Shine (upon request) 10% off private transportationGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

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