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1-218-GET-DYME (1-218-438-3963)
hello@dyme.earth
#593, 1401 Lavaca Street, Austin, TX 78701.
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Swissotel Chicago

Chicago · us

Swissotel Chicago

8.6
Excellent1,982 reviews
  1. Hotel Collection
  2. /Hotels in Chicago
  3. /Swissotel Chicago
Paid WiFiParkingSelf parking (surcharge)RestaurantConcierge serviceFitness facilities (surcharge)

Check-in / Check-out

From 03:00 PM · Until 12:00 PM

Classification

4-Star Hotel

Amenities

Fitness facilities (surcharge), Parking, Non-smoking rooms, Air conditioning, Restaurant, Room service

Location

Chicago, us

Walkability

99
Walk
83
Bike

Luxurious Downtown Chicago Hotel with Stunning Lake Views

Upscale Dining Options

Indulge in classic American breakfast buffets and premium prime beef at The Palm, or enjoy small plates and cocktails at the vibrant lobby lounge, Amuse.

Comfortable and Functional Rooms

Each room at Swissotel Chicago features a flat-screen TV, oversized work space, in-room safe, and coffee maker for your convenience and comfort.

Convenient Meeting Spaces

With 65,000 square feet of meeting space, our hotel is the perfect venue for your business meetings or events.

Experience the best of Chicago with Lake Michigan views and top-notch amenities. Book your stay at Swissotel Chicago now!

Loading rooms and rates...

FAQs

Common Questions

Check-in is from 03:00 PM and check-out is by 12:00 PM. Early check-in and late check-out may be available upon request.

Yes, the hotel offers spa, fitness center for guests.

Yes, parking is available. Contact the hotel directly for current rates.

Yes, complimentary Wi-Fi is available throughout the hotel.

Yes, the hotel has an on-site restaurant for guests.

No promo codes needed. As a Dyme member, you automatically receive wholesale pricing up to 35% below public rates.

Sustainability

Travel That Gives Back

Every booking through Dyme directly funds clean energy infrastructure.

5,910 tons
CO₂ Avoided Annually
~271,000
Equivalent Mature Trees Per Year
15 Central Parks
Of Mature Trees Equivalent

Sustainability at Swissotel Chicago

LowHigh
Medium Carbon

Emissions estimates are calculated using the local electricity grid carbon intensity for the hotel’s region, sourced from the U.S. EPA eGRID database (for U.S. properties) and Electricity Maps (for international properties). All sustainability information is derived from publicly available data sources, including hotel websites and certification bodies, and may not reflect the hotel’s actual energy usage or specific sustainability measures. Figures are approximate and provided for indicative purposes only.

Location

How to Find Us

323 East Wacker Drive

Chicago · us

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

Please note that the property no longer has a swimming pool. The amenity fee includes the following: Daily $15 F&B Credit for Amuse (daily credit amount cannot be combined during the stay) Basic High Speed Internet Access Vitality Fitness Classes Daily $12 Dry Cleaning Credit (daily credit amount cannot be combined during the stay) Nightly Shoe Shine (upon request) 10% off private transportationGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Why Dyme

Travel Smarter. Make an Impact.

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Save up to 35%

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Fund Clean Energy

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Find a lower rate anywhere and we'll match it

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SWISSOTEL CHICAGO

Guest Reviews

What Guests Say

8.6

Excellent

1,982 reviews

Highlights

  • +Exceptional service
  • +Great location

Could Improve

  • –Dated room conditions
  • –Invoice issues
Cleanliness8.6

Clean rooms and well-maintained facilities noted across multiple reviews.

Service9.1

Staff received numerous mentions for exceptional service, particularly Simora and Emina.

Location9.1

Conveniently located with easy access to attractions, highly praised by guests.

Room Quality8.1

Generally comfortable but some rooms are dated and in need of updates.

Amenities8.1

Standard amenities provided, though guests noted requests for additional items.

Value for Money8.6

Reasonably priced for the location and service quality, though some felt it could improve.

Food and Beverage8.6

Breakfast experience positively commented on; room service enjoyed.

Overall Experience8.6

Most guests express satisfaction with their stay and express a desire to return.

Muhammad Ahmad 1100

Solo Traveller · May 2026

8
Liked:Location was quite good and gym on 43rd floor was good and had a very good outdoor views.
Disliked:I paid $350+ for a night and amazingly they didn't put 2 bottles of water complimentary in the room . I had to buy it for consumption.. No pool, steam and sauna available in hotel.

via Nuitee

Ashraf

Extended Group · May 2026

10

Amazing

Liked:Staff so freindly I would say especially Simona E is amazing.
Disliked:All good

via Nuitee

Dena

Couple · May 2026

10

It was wonderful and exceeded our expectations.

Liked:The view, the layout and the feel of the room, the security factor too!

via Nuitee

DAVID

Solo Traveller · May 2026

1
Disliked:My booking has been canceled upon my arrival. I was disappointed!

via Nuitee