Level Chicago - Old Town

Consistently praised across reviews — multiple guests called the property very clean and beautiful.

Staff repeatedly described as friendly and helpful; reported issues (noisy neighbours, cabinet) were dealt with promptly.

Frequently noted as excellent and centrally located with outstanding views and convenient on-site amenities (Aldi in basement).

Rooms praised for comfort and views, though some guests noted the pull-out couch was uncomfortable for children and one cabinet required repair.

Strong shared spaces (game room), on-site conveniences and coffee shop praised; minor complaints about in-room coffee options.

Generally positive given amenities and location, but at least one guest suggested prices could be lower, indicating some price sensitivity.

On-site Dial Tone coffee shop seen as a bonus; limited in-room coffee options (Nespresso only) was noted as a drawback.

Overwhelmingly positive overall — many guests described their stay as amazing and would return; minor issues did not detract from the stay.