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#593, 1401 Lavaca Street, Austin, TX 78701.
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1-218-GET-DYME (1-218-438-3963)
hello@dyme.earth
#593, 1401 Lavaca Street, Austin, TX 78701.
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Level Chicago – Old Town

Chicago · US

Level Chicago – Old Town

8.8
Excellent135 reviews
  1. Hotel Collection
  2. /Hotels in Chicago
  3. /Level Chicago – Old Town
Free WiFiWheelchair accessible parkingSelf parking (surcharge)Secured parkingWheelchair-accessible van parkingSwimming pool

Check-in / Check-out

From 04:00 PM · Until 11:00 AM

Classification

4-Star Hotel

Amenities

Full-service spa, Health or beauty spa nearby, Firepit, Arcade/game room, Free WiFi, Swimming pool

Location

Chicago, US

Luxurious Spa Experience

Indulge in relaxation at the full-service spa, sauna, and health club at Level Chicago – Old Town.

Recreational Delights

Enjoy the seasonal outdoor pool and arcade/game room during your stay.

Convenient Amenities

Benefit from complimentary WiFi, a 24-hour business center, and personalized concierge services.

To book your stay at this family-friendly aparthotel near popular attractions, visit us now at Level Chicago – Old Town.

Loading rooms and rates...

Location

How to Find Us

1140 North Wells Street, Chicago, Illinois, 60610

Chicago · US

1-312-858-9848

Policies

Good to Know

Check-in & Check-out

Check-in from 04:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

<ul> <li>The seasonal pool will be open from May to October. </li><li>Pool access available from 7:00 AM to 10:00 PM.</li><li>Only registered guests are allowed in the guestrooms. </li> <li>Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section). </li> <li>The property is professionally cleaned.</li><li>Contactless check-out is available.</li> </ul>

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LEVEL CHICAGO – OLD TOWN

Guest Reviews

What Guests Say

8.8

Excellent

135 reviews

Highlights

  • +Great location
  • +Good amenities

Could Improve

  • –Service issues
  • –Cleanliness concerns
Cleanliness8.0

Issues with room cleanliness reported; a few guests noted maintenance problems.

Service9.0

Mixed feedback; while some had positive experiences, others reported long wait times for assistance.

Location9.5

Centrally located and convenient access to subway and amenities.

Room Quality8.5

Comfortable rooms, but some guests experienced issues with room management and amenities.

Amenities9.0

Good pool area and amenities available, despite some noted issues with cleanliness.

Value for Money8.5

High price point noted, though experiences varied.

Food and Beverage9.0

Many guests appreciated the nearby food options.

Overall Experience9.0

Mixed overall experience; enjoyed by many, but notable service issues.

Desiree

Couple · Mar 2026

10

Great location and value !

Liked:Everything! The staff was amazing and the location was perfect.

via Nuitee