Name: Hotel Riu Plaza Chicago
Address: 150 East Ontario Street, Chicago, Illinois, 60611, Chicago, 60611
Telephone: 1-312-3633480
Rating: 9.2

Hotel Riu Plaza Chicago | Member Rates | Dyme

Free WiFiSnack bar/deliConcierge serviceFree breakfast24-hour front deskLuggage storage

Check-in / Check-out

From 03:00 PM · Until 11:00 AM

Classification

4-Star Hotel

Amenities

Free breakfast, Free WiFi, 24-hour front desk, Luggage storage, Concierge service, Elevator

Location

Chicago, US

Luxurious Amenities and Services

Indulge in the 24-hour fitness center, complimentary Wi-Fi, and concierge services at Hotel Riu Plaza Chicago.

Dining and Bar Options

Savor delicious meals at the on-site restaurant, grab a snack at the snack bar/deli, and unwind with drinks at the 2 bars/lounges.

Convenient Location

Located steps away from Michigan Avenue and a short walk from Chicago Riverwalk, Hotel Riu Plaza Chicago offers easy access to popular attractions.

Experience elegance and convenience at Hotel Riu Plaza Chicago, book your stay now!

Accommodations

Rooms & Suites

Check-in

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Guests

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Guest Reviews

What Guests Say

9.2

Exceptional

7,541 reviews

Highlights

+Friendly staff
+Great location
+Comfortable rooms

Could Improve

–Cleanliness issues
–Poor breakfast quality
–Limited amenities

Cleanliness8.6

Some reviews mentioned issues with cleanliness, affecting the overall sentiment.

Service10.0

Many reviews highlighted friendly and helpful staff.

Location9.6

Consistently praised as excellent with close proximity to attractions.

Room Quality9.6

Guests appreciated the thoughtful room design and comfort.

Amenities8.6

Some amenities fell short, such as gym and pool offerings.

Value for Money9.1

While some guests felt it could be improved, many considered it reasonable for the location.

Food and Beverage8.6

Breakfast quality varied significantly noted by some guests.

Overall Experience9.6

Overall, guests enjoyed their stay with several highlights.

William

Solo Traveller · Jun 2026

Excellent choice of hotel for a short city break.

Liked:Well sited just off Michigan Avenue,so very convenient (walking distance) to a wide variety of attractions, shops and restaurants. Good sized rooms for city centre hotel, spotlessly maintained during our stay and very comfortable bed. Good bathroom with excellent walk - in shower. Excellent buffet style breakfast included in our rate and this would be hard to better, even if the actual breakfast area is huge and a bit canteenish in its layout - this however does not detract from the excellent selection on offer and probably means that there is rarely a wait, so worth it. Efficient and friendly staff throughout. Outdoor terrace roof bar is a great facility and a must visit - drinks are pretty reasonably priced for this type of venue.

Disliked:There is little to dislike about this property - we stayed here last year and were more than happy to return. I am sure they could make the huge breakfast room a touch more elegant, but really why bother, it is functional, clean and the range and quality of food on offer more than compensates.

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Samuel

Couple · Jun 2026

Great building, breakfast included great location

Liked:Near to everything Excelent location

Disliked:The only thing is that its the same breakfast every day

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Dawn

Couple · Jun 2026

RIU was a great homebase in Chicago!

Liked:The location was perfect. Right in the center of town. Great restaurants, shopping, etc., all around. Breakfast was convenient, but it would’ve been nice to have a coffee stand in the lobby. The bathrooms were really nice!

Disliked:Would have loved to have had a good coffee stand in the lobby. The furniture in the rooms seemed a bit outdated.

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Hani

Family With Children · Jun 2026

Liked:Centrally located, everything looks new, very clean, friendly staff, great breakfast

via Nuitee

Location

How to Find Us

150 East Ontario Street, Chicago, Illinois, 60611

Chicago · US

1-312-3633480

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and concierge services. A deposit may be required at the property.

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