Hotel Felix

Multiple guests explicitly called the rooms clean and praised housekeeping; a few noted outdated or not-very-clean rooms, so overall cleanliness is good but not perfect.

Staff repeatedly described as friendly, professional and helpful (greeting guests by name, accommodating early check-in); there is a single complaint about a receptionist and a storage-charge interaction, but service is overall a strong positive.

Consistently praised: downtown, very walkable to attractions and close to the Red Line; location is the hotel's standout feature.

Many complaints about very small rooms, incorrect mattress size (full vs. queen), noisy/broken AC, lack of closets/drawers and dated finishes — room quality is a clear weakness.

Guests reported minimal amenities: no real closet or drawers, 'no thrills' hotel feel, limited in-room features; breakfast available but basic; amenities are sparse.

Several guests felt the price was high for the level of rooms and services (one explicit complaint about extra storage fee and high nightly rate), so perceived value is below average.

Breakfast was described as basic (bread, fruit, coffee) but some guests received complimentary breakfast/latte and appreciated it — satisfactory but not exceptional.

Overall impressions are positive because excellent location and friendly staff lift the stay despite small rooms, some maintenance issues and limited amenities; many guests would stay again or recommend.