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Hotel Chicago West Loop, SureStay Collection by Best Western

Chicago Ā· us

Hotel Chicago West Loop, SureStay Collection by Best Western

7.8
Very Good1,349 reviews
  1. Hotel Collection
  2. /Hotels in Chicago
  3. /Hotel Chicago West Loop, SureStay Collection by Best Western
ParkingSelf parking (surcharge)Secured parkingSnack bar/deliFitness facilities (surcharge)Non-smoking rooms

Check-in / Check-out

From 04:00 PM Ā· Until 12:00 PM

Classification

2-Star Hotel

Amenities

Fitness facilities (surcharge), Parking, Non-smoking rooms, Air conditioning, Pets allowed, Lift / Elevator

Location

Chicago, us

Luxurious Amenities

Hotel Chicago West Loop offers guests a comfortable stay with memory foam mattresses, flat-screen TVs, and convenient coffee machines in every room. Upgrade to a deluxe room for extra space and a cozy seating area.

Convenient Location

Situated in the UIC Medical District and near the United Center, this hotel is perfect for both business and leisure travelers. Explore nearby attractions like Willis Tower and the Chicago Board of Trade Building with ease.

Exceptional Services

Enjoy top-notch services including complimentary WiFi, private parking, and a 24-hour fitness center. The 24-hour front desk ensures that all your needs are met promptly. Book your stay at Hotel Chicago West Loop for a memorable experience.

Loading rooms and rates...

Location

How to Find Us

1622 W Jackson Blvd

Chicago Ā· us

Policies

Good to Know

Check-in & Check-out

Check-in from 04:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

Please note there is a USD 25 self-parking fee per night.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

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HOTEL CHICAGO WEST LOOP, SURESTAY COLLECTION BY BEST WESTERN

Guest Reviews

What Guests Say

7.8

Very Good

1,349 reviews

Highlights

  • +Clean and comfortable
  • +Good location
  • +Friendly staff

Could Improve

  • –Limited breakfast choices
  • –Some cleanliness issues
  • –Small rooms
Cleanliness7.1

Some reviews pointed out issues with cleanliness, like hair on sheets and concerns about room upkeep.

Service8.6

Overall, service was frequently praised, despite a few negative experiences.

Location8.6

Several reviews highlighted the good location, close to venues and accessible.

Room Quality7.6

Room size and cleanliness received mixed reviews, leading to an average rating.

Amenities7.6

Amenities were generally appreciated, with some comments on limited options.

Value for Money8.1

Many found the stay to be worth the price, despite some areas needing improvement.

Food and Beverage6.6

Breakfast options received criticism for being limited.

Overall Experience8.1

Many expressed a willingness to return, reflecting a generally positive overall experience.

Vit

Solo Traveller Ā· May 2026

4

I will try find better hotel uf I come back to Chicago.

Liked:Location
Disliked:Staff

via Nuitee

Luisa

Solo Traveller Ā· May 2026

5
Disliked:They did not clean my room for the whole time i was there.

via Nuitee

Luca

Solo Traveller Ā· May 2026

7

Had everything we needed

Liked:The room had everything we needed and the location had a good connection to lively areas. Check-In was easy. They had some snacks available at breakfast time. I wouldn't call it breakfast though.
Disliked:The room looked nothing like the pictures online and was significantly older than expected.

via Nuitee

Pryor

Couple Ā· May 2026

8

I’ll stay again. 8/10

Liked:It was very close to the person I was visiting.
Disliked:It was nice nothing really bad to say about it , the bathroom floors could’ve been a little bit cleaner.

via Nuitee