Chicago · US

Hotel Chicago West Loop, SureStay Collection by Best Western

Name: Hotel Chicago West Loop, SureStay Collection by Best Western
Address: 1622 W Jackson Blvd, Chicago, 60612-3208
Telephone: +1 312-243-2900
Rating: 7.8

7.8

Very Good1,477 reviews

WiFi availableFree WiFiSnack barLaundry washed per local authority guidelinesBusiness centerFitness facilities

Check-in / Check-out

From 04:00 PM · Until 12:00 PM

Classification

2-Star Hotel

Amenities

Fitness facilities, WiFi available, Free WiFi, Non-smoking rooms, Air conditioning, Fitness center

Location

Chicago, US

Luxurious Amenities

Hotel Chicago West Loop offers guests a comfortable stay with memory foam mattresses, flat-screen TVs, and convenient coffee machines in every room. Upgrade to a deluxe room for extra space and a cozy seating area.

Convenient Location

Situated in the UIC Medical District and near the United Center, this hotel is perfect for both business and leisure travelers. Explore nearby attractions like Willis Tower and the Chicago Board of Trade Building with ease.

Exceptional Services

Enjoy top-notch services including complimentary WiFi, private parking, and a 24-hour fitness center. The 24-hour front desk ensures that all your needs are met promptly. Book your stay at Hotel Chicago West Loop for a memorable experience.

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Location

How to Find Us

1622 W Jackson Blvd

Chicago · US

+1 312-243-2900

Policies

Good to Know

Check-in & Check-out

Check-in from 04:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

Prices include the taxes and fees paid when you book. Some hotels charge a resort, city or service fee on arrival; where they do, the amount is shown with each room and at checkout. A valid credit card is required at check-in.

Important Information

Please note there is a USD 25 self-parking fee per night.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

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Chicago · US

Hotel Chicago West Loop, SureStay Collection by Best Western

7.8

Very Good1,477 reviews

WiFi availableFree WiFiSnack barLaundry washed per local authority guidelinesBusiness centerFitness facilities

Check-in / Check-out

From 04:00 PM · Until 12:00 PM

Classification

2-Star Hotel

Amenities

Fitness facilities, WiFi available, Free WiFi, Non-smoking rooms, Air conditioning, Fitness center

Location

Chicago, US

Luxurious Amenities

Convenient Location

Exceptional Services

Loading rooms and rates...

Guest Reviews

What Guests Say

7.8

Very Good

1,477 reviews

Highlights

+Clean and comfortable
+Good location
+Friendly staff

Could Improve

–Limited breakfast choices
–Some cleanliness issues
–Small rooms

Cleanliness7.1

Some reviews pointed out issues with cleanliness, like hair on sheets and concerns about room upkeep.

Service8.6

Overall, service was frequently praised, despite a few negative experiences.

Location8.6

Several reviews highlighted the good location, close to venues and accessible.

Room Quality7.6

Room size and cleanliness received mixed reviews, leading to an average rating.

Amenities7.6

Amenities were generally appreciated, with some comments on limited options.

Value for Money8.1

Many found the stay to be worth the price, despite some areas needing improvement.

Food and Beverage6.6

Breakfast options received criticism for being limited.

Overall Experience8.1

Many expressed a willingness to return, reflecting a generally positive overall experience.

Tim

Solo Traveller · Sep 2026

I would LOVE to see that front desk staff anywhere but there.

Liked:Staff was awesome. Front desk helped me above and beyond.

Disliked:My room had cobwebs and the bed looked like someone didn’t change the sheets from the last customer. Check the upholstery on the furniture. Kind of scary to look at. The AC kept the room cool but was noisy. For the price for the stay it was disappointing.

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Chavez

Solo Traveller · Sep 2026

Liked:Good atmosphere, clean, quite and great location to nearby neighborhood that ain't downtown. 6 minutes walk from the blue and green line that take you to downtown. I love staying here every year I visit Chicago.

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Pamela

Solo Traveller · Sep 2026

Quick Work Trip

Liked:Clean, nice room, comfortable bed, and a great location from where I was headed.

Disliked:Nothing that I did not like.

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Jonathan

Solo Traveller · Sep 2026

Liked:Let me check in early

Disliked:smell of the city

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Location

How to Find Us

1622 W Jackson Blvd

Chicago · US

+1 312-243-2900

Policies

Good to Know

Check-in & Check-out

Check-in from 04:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.