Hotel 55 Chicago Downtown | Member Rates

Name: Hotel 55 Chicago Downtown
Address: 55 East Ontario Street, Chicago, 60611
Rating: 9

Hotel 55 Chicago Downtown | Member Rates | Dyme

ParkingSecured parkingRestaurantFitness facilities (surcharge)Non-smoking roomsAir conditioning

Check-in / Check-out

From 04:00 PM · Until 11:00 AM

Classification

4-Star Hotel

Amenities

Fitness facilities (surcharge), Parking, Non-smoking rooms, Air conditioning, Restaurant, Room service

Location

Chicago, us

Walkability

100

Walk

Bike

Luxurious Accommodations

Experience a stay like no other at 21c Museum Hotel Chicago, where each suite and guest room is designed to provide a luxe and light-filled retreat. Find inspiration in every corner with thoughtful design and ample space to relax and rejuvenate.

World-Class Art

Immerse yourself in a unique museum experience at 21c, where contemporary artwork and dynamic exhibitions are on display 24/7, 365 days a year. Whether you're a local or a traveler, you can explore the curated collection and be surrounded by creativity at every turn.

Exceptional Dining

Indulge in a culinary journey at Lure Fishbar, a sophisticated restaurant and bar within the hotel. From premium seafood and sushi to delectable steaks and burgers, savor a world-class dining experience. Afterward, unwind with a cocktail while admiring the art galleries for a perfect evening.

Experience luxury, art, and culinary excellence at 21c Museum Hotel Chicago - book your stay now for a memorable getaway.

Neighbourhood

What’s Nearby

Grand (Red Line)

0.3 miles

A convenient CTA Red Line subway station providing access to various parts of Chicago.

Gino's East - Magnificent Mile

0.3 miles

An iconic Chicago establishment famous for its deep-dish pizza, offering a classic Windy City dining experience.

4.3

Portillo's Hot Dogs (100 W Ontario St)

0.2 miles

A beloved Chicago chain serving classic hot dogs, Italian beef sandwiches, and other casual American fare.

4.4

Millennium Park

1.1 miles

A large urban park featuring iconic art installations like Cloud Gate ('The Bean'), stunning architecture, and free cultural events.

4.7

Navy Pier

0.9 miles

A historic landmark offering entertainment, dining, shops, and attractions like the Centennial Wheel, with a marina opening in June 2025.

4.6

Water Tower Place

0.5 miles

A multi-level urban shopping mall on the Magnificent Mile, undergoing redevelopment but with retailers remaining open.

4.2

Andy's Jazz Club & Restaurant

0.5 miles

A historic jazz club offering live performances and a full dining menu in an intimate setting.

4.6

Accommodations

Rooms & Suites

Check-in

Check-out

Guests

Loading rooms and rates...

Guest Reviews

What Guests Say

9.0

Exceptional

1,084 reviews

Highlights

+Friendly staff
+Great location
+Clean rooms

Could Improve

–Valet service frustrations
–Noise in lower level rooms

Cleanliness8.5

Overall sentiment indicates clean rooms, but some concerns about the quality in certain rooms.

Service9.4

Positive feedback on friendly staff, though some service issues reported with valet.

Location10.0

Consistently praised for its prime location and proximity to attractions.

Room Quality8.4

Rooms reported as clean but with some comments on noise and plumbing issues.

Amenities8.9

Amenities appear satisfactory, but reports of needing more chargers in rooms.

Value for Money8.9

Generally good value, but a few mentions of higher prices compared to similar hotels.

Food and Beverage8.5

Breakfast options are noted, but some dishes were criticized for quality.

Overall Experience9.4

Majority of guests had a positive experience overall despite some issues.

barolobrunello

Couples · Jun 2026

half a renovation?

Liked:Google identiies this as a 5 star hotel. Out of 10 maybe... We stayed here because it was represented as a newly renoved Marriott property, and there were signs of a renovation (new bed, sink, furniture, etc.), but the building itself remains tired and in need or upgrades (see photos). Even the towels were old and thin/ frayed (see photo). The bathroom in our room (1203) was incredible small, and it had no fan so the entire room got completely fogged every time my wife or I took a shower. Positives included a fast elevator and the front desk staff were all very nice.

via tripadvisor

theodores246

Family · Jun 2026

Not up to Marriott standards

Liked:This hotel is listed as a Tribute hotel on the Marriott website but not the Bonvoy app. I believe it is a "white label" property and is being renovated based on renovation activity at the hotel. My parket valet tag said 21c Museum Hotel, which is what the hotel used to be be before the lender took ownership. The location is very good and the rooms are very large for an urban hotel which was good for me and my family. However, there is an $80/day parking charge AND a $25 Destination Amenity Fee and there are NO amenities beyond what you would always get at any Marriott hotel. The room finishes are dated. There is no ventilation fan in the bathroom and it gets very steamy during a shower. The window sheers were ripped. The TV was borderline unusable and could not even get ESPN and no ability to watch a streaming service. Mattresses were uncomfortable. Location is near a hospital and there are frequent sirens, especially bad on Saturday night. Room was not available until 4:30 but was supposed to be ready by 4:00. A renovation will fix some of this, but I would check with the hotel to see if the renovation is complete before staying here again.

via tripadvisor

Pablo

Solo Traveller · May 2026

I recommend it

Liked:The location, the easiness to check in and out, and the gym.

Disliked:I wish it included breakfast - particularly considering the cost per day.

via Nuitee

Kate

Couple · May 2026

Liked:Great location & friendly staff. Room was spacious & comfortable!

via Nuitee

FAQs

Common Questions

Check-in is from 04:00 PM and check-out is by 11:00 AM. Early check-in and late check-out may be available upon request.

Yes, the hotel offers spa, fitness center for guests.

Yes, parking is available. Contact the hotel directly for current rates.

Yes, complimentary Wi-Fi is available throughout the hotel.

Yes, the hotel has an on-site restaurant for guests.

The nearest station is Grand (Red Line), 0.3 miles from the hotel.

No promo codes needed. As a Dyme member, you automatically receive wholesale pricing up to 35% below public rates.

Sustainability

Travel That Gives Back

Every booking through Dyme directly funds clean energy infrastructure.

5,910 tons

CO₂ Avoided Annually

~271,000

Equivalent Mature Trees Per Year

15 Central Parks

Of Mature Trees Equivalent

Sustainability at Hotel 55 Chicago Downtown

LowHigh

Medium Carbon

Hotel 55 Chicago Downtown is a Marriott-affiliated property located at 55 East Ontario Street in Chicago. No specific sustainability certifications or property-specific operational practices are publicly available for this hotel.

Emissions estimates are calculated using the local electricity grid carbon intensity for the hotel’s region, sourced from the U.S. EPA eGRID database (for U.S. properties) and Electricity Maps (for international properties). All sustainability information is derived from publicly available data sources, including hotel websites and certification bodies, and may not reflect the hotel’s actual energy usage or specific sustainability measures. Figures are approximate and provided for indicative purposes only.

Location

How to Find Us

55 East Ontario Street

Chicago · us

Policies

Good to Know

Check-in & Check-out

Check-in from 04:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

Extra beds are only allowed in the King Room.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. A deposit may be required at the property.

Explore More