Hilton Chicago | Member Rates

Name: Hilton Chicago
Address: 720 South Michigan Avenue, Chicago, IL 60605
Rating: 8

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Hilton Chicago | Member Rates | Dyme

ParkingSecured parkingRestaurantSwimming poolPool sun loungersSnack bar/deli

Check-in / Check-out

From 03:00 PM · Until 11:00 AM

Classification

3-Star Hotel

Amenities

Fitness facilities (surcharge), Parking, Non-smoking rooms, Air conditioning, Swimming pool, Restaurant

Location

Chicago, us

Walkability

Walk

Bike

Luxurious Accommodations with Stunning Views

Unmatched Amenities for Ultimate Relaxation

The hotel offers an indoor pool, hot tub, and a seasonal sundeck for guests to unwind and enjoy. Additionally, there's a modern fitness center and a business center to cater to all guest needs.

Delicious Dining Options for Every Palate

Guests can indulge in local cuisine and craft beers at 720 South Bar & Grill, enjoy live entertainment at Kitty O’Sheas Irish pub, or grab a quick bite at Herb N' Kitchen. Room service is also available for added convenience.

Experience the best of Chicago at Hilton Chicago, where luxury meets convenience. Book your stay now for an unforgettable experience at the heart of the city.

Accommodations

Rooms & Suites

Check-in

Check-out

Guests

Loading rooms and rates...

Guest Reviews

What Guests Say

8.0

Excellent

2,129 reviews

Highlights

+Friendly staff
+Great location
+Beautiful hotel

Could Improve

–Cleanliness issues
–Reservation problems
–Disappointing amenities

Cleanliness6.4

Some guests reported cleanliness issues, including mildew smell and uncleaned rooms.

Service9.4

Generally positive comments about staff being helpful and resolving issues.

Location9.4

Many guests appreciated the great location of the hotel.

Room Quality7.3

Mixed reviews on room quality, with some guests mentioning dated decor and issues with room view.

Amenities7.9

Amenities were appreciated, but some guests noted a lack of certain items like microwaves.

Value for Money7.8

Some guests felt the price did not match the quality of their experience.

Food and Beverage7.4

Breakfast buffet received mixed reviews, with some disappointment noted.

Overall Experience8.4

Overall experience was generally positive but marred by significant room issues.

Miguel

Couple · May 2026

A 2.5 star hotel with the price of a 4 star one.

Liked:I like the closeness to the museum and the view of my room was very neat. Also, the pool was temperature controlled (warm) and had not one, but two jacuzzi. The outdoor terrace was great at nighttime. The staff was friendly.

Disliked:That being said, my room’s floor (carpet) was not clean, and everything else was dusty. I also didn’t liked that it feels like anyone can go inside the hotel, use the elevators, and go into the pool/gym because you don’t need your room card to access these features. There is staff by the elevators and the pool, but I doubt they can keep track of who is a guest and who isn’t (as the staff who welcomed me back (and everyone else) but I haven’t even done check in…). Also, most hotels have some type of reception at the lobby with at least access to cold water, tea/coffee, hot cocoa, etc. but none in this hotel.

via Nuitee

459danip

Business · May 2026

Gorg Hotel

Liked:Gorgeous location. Ozel with HGV was spectacular. Very knowledgeable and helpful and answered all my questions and had a great offer! Decor for the hotel is gorgeous and the location is very convenient.

via tripadvisor

H1784SKjoshuav

Couples · May 2026

3 night stay for pokemon fossil museum

Liked:Had a great time -HGV was nice and informative! Simply didn’t have the money for the promotion but wish we did

via tripadvisor

Sunshine612734

Business · May 2026

Chicago Trip 2026

Liked:Peter the guest ambassador was amazing and truly helpful and informative and very nice. I highly recommend.

via tripadvisor

FAQs

Common Questions

Check-in is from 03:00 PM and check-out is by 11:00 AM. Early check-in and late check-out may be available upon request.

Yes, the hotel offers swimming pool, spa, fitness center for guests.

Yes, parking is available. Contact the hotel directly for current rates.

Yes, complimentary Wi-Fi is available throughout the hotel.

Yes, the hotel has an on-site restaurant for guests.

No promo codes needed. As a Dyme member, you automatically receive wholesale pricing up to 35% below public rates.

Sustainability

Travel That Gives Back

Every booking through Dyme directly funds clean energy infrastructure.

5,910 tons

CO₂ Avoided Annually

~271,000

Equivalent Mature Trees Per Year

15 Central Parks

Of Mature Trees Equivalent

Sustainability at Hilton Chicago

LowHigh

Medium Carbon

Hilton Chicago implements various operational sustainability practices, including comprehensive recycling and composting programs, and significant water and energy conservation efforts. The property also sources local produce and maintains a large rooftop garden for its kitchens. [Note: Practices reported but not independently verified.]

Hilton Chicago has a food composting program, initiated in 2010, that sends food scraps from guest plates, buffets, and kitchen prep to a commercial composting service

The hotel implements a property-wide recycling program for paper, plastic, and aluminum, and provides recycling bags for guest rooms

Hilton Chicago also recycles glass, electronic waste, bulbs, batteries, ink jet and toner cartridges, and cardboard

LED light bulbs and fixtures have been installed in all meeting spaces and guest rooms

New water-conserving fixtures, such as faucet aerators, low-flow shower heads, and toilet flushometers, have been installed in guest rooms

After guest room renovations, the hotel donated furniture from over 600 rooms

The hotel has installed Melink Intelli-Hood Systems in its kitchens

An Onity Sensor System centrally regulates guest room heating and air conditioning based on occupancy

A Natura Water System was installed in 2011 to minimize plastic water bottle usage in meetings and banquets

New cooling towers have been installed, leading to an approximate 30% reduction in water usage compared to previous equipment

The hotel sources food from the Midwest region, partnering with farmers from Michigan, Wisconsin, and Illinois

Hilton Chicago features the largest rooftop garden in the city, with 86 planters providing tomatoes, peppers, cucumbers, and herbs for its kitchens

Since 2014, the hotel has partnered with Windy City Harvest, receiving produce for its kitchens

The hotel participates in a guest room towel and linen reuse program

Emissions estimates are calculated using the local electricity grid carbon intensity for the hotel’s region, sourced from the U.S. EPA eGRID database (for U.S. properties) and Electricity Maps (for international properties). All sustainability information is derived from publicly available data sources, including hotel websites and certification bodies, and may not reflect the hotel’s actual energy usage or specific sustainability measures. Figures are approximate and provided for indicative purposes only.

Location

How to Find Us

720 South Michigan Avenue

Chicago · us

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

Please note reservations made through this website will not earn guests Hilton points.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

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