Chicago, United States

Chicago South Loop Hotel

Name: Chicago South Loop Hotel
Address: 11 West 26th Street, Chicago, IL 60616
Telephone: +1 312-225-7000
Rating: 6.2

6.2

Good4,582 reviews

WiFi availableFree WiFiParkingFree ParkingPrivate parkingAccessible parking

Check-in / Check-out

From 03:00 PM · Until 11:00 AM

Classification

3-Star Hotel

Amenities

Fitness facilities, WiFi available, Free WiFi, Parking, Free Parking, Non-smoking rooms

Location

Chicago, United States

Walkability

Walk Score® by Redfin

Walk

Bike

Convenient Location

Located just 3 minutes’ drive from McCormick Place Convention Center, Chicago South Loop Hotel is the ideal choice for both business and leisure travelers looking for a central location in the city.

Luxurious Amenities

Indulge in luxury with rooms featuring a spa bath, flat-screen TV, and iPod docking station. Take advantage of on-site spa services at Kimberly Coleman Salon and stay active at the fitness center.

Nearby Attractions

Explore popular attractions such as Museum Campus, U.S. Cellular Field, and Millennium Park, all just a short drive away from the hotel.

Experience the best of Chicago at Chicago South Loop Hotel - book now for a memorable stay!

Loading rooms and rates...

Location

How to Find Us

11 West 26th Street

Chicago, United States

+1 312-225-7000

What’s On Nearby

Tue 10 · 11:00 AM · +5 more daysHanfu Chinese Traditional Costume Try onHanfu costume try-on.South Loop15 min walkFrom $20

Fri 13 · 11:30 AM · +1 more dayTaste of Chicago's Chinatown Food ToursCulinary and cultural walking tour.South Loop15 min walkFrom $10

FAQs

Common Questions

Check-in is from 03:00 PM and check-out is by 11:00 AM. Early check-in and late check-out may be available upon request.

Yes, the hotel offers fitness center for guests.

Yes, parking is available. Contact the hotel directly for current rates.

Yes, complimentary Wi-Fi is available at the hotel.

Sustainability

Travel That Gives Back

Every booking through Dyme directly funds clean energy infrastructure.

5,910 tons

CO₂ Avoided Annually

~271,000

Equivalent Mature Trees Per Year

15 Central Parks

Of Mature Trees Equivalent

Sustainability at Chicago South Loop Hotel

LowHigh

Local grid: Medium carbon

The electricity grid in this region, not a rating of the hotel.

No specific sustainability information is publicly available for this property. The Chicago South Loop Hotel operates as an independent boutique hotel.

Emissions estimates are calculated using the local electricity grid carbon intensity for the hotel’s region, sourced from the U.S. EPA eGRID database (for U.S. properties) and Electricity Maps (for international properties). All sustainability information is derived from publicly available data sources, including hotel websites and certification bodies, and may not reflect the hotel’s actual energy usage or specific sustainability measures. Figures are approximate and provided for indicative purposes only.

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

Prices include the taxes and fees paid when you book. Some hotels charge a resort, city or service fee on arrival; where they do, the amount is shown with each room and at checkout. A valid credit card is required at check-in.

Important Information

Please note that different policies will apply when booking 9 rooms or more. Please contact property for details. The property offers free parking based on availability. Please be advised that the hotel's restaurant and bar are currently closed for renovations.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

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Chicago, United States

Chicago South Loop Hotel

6.2

Good4,582 reviews

WiFi availableFree WiFiParkingFree ParkingPrivate parkingAccessible parking

Check-in / Check-out

From 03:00 PM · Until 11:00 AM

Classification

3-Star Hotel

Amenities

Fitness facilities, WiFi available, Free WiFi, Parking, Free Parking, Non-smoking rooms

Location

Chicago, United States

Walkability

Walk Score® by Redfin

Walk

Bike

Convenient Location

Luxurious Amenities

Indulge in luxury with rooms featuring a spa bath, flat-screen TV, and iPod docking station. Take advantage of on-site spa services at Kimberly Coleman Salon and stay active at the fitness center.

Nearby Attractions

Explore popular attractions such as Museum Campus, U.S. Cellular Field, and Millennium Park, all just a short drive away from the hotel.

Experience the best of Chicago at Chicago South Loop Hotel - book now for a memorable stay!

Loading rooms and rates...

Location

How to Find Us

11 West 26th Street

Chicago, United States

+1 312-225-7000

Guest Reviews

What Guests Say

6.2

Good

4,582 reviews

Highlights

+Good location near McCormick Place / Soldier Field / public transit
+Staff often described as pleasant, helpful and friendly
+Easy/free parking available
+Some rooms spacious and beds reported comfortable/clean by a few guests

Could Improve

–Serious cleanliness issues including reported bed bugs, strong odors and visible dirt/damage
–Broken or unreliable amenities: elevators, ice machines, vending, A/C, shower dispensers
–No/limited food & beverage options (no breakfast, restaurant closed, no in-room coffee)
–Older, dated rooms with missing appliances (no fridge/microwave) and maintenance problems
–Safety/noise concerns in and around property (smell of marijuana, noisy parking lot parties)

Cleanliness3.0

Repeated complaints about poor cleanliness: bed bugs reported, rooms smelled of marijuana in multiple reports, spider webs, holes in ceilings/curtains, and generally unclean rooms.

Service8.8

Generally positive reports of staff being pleasant, helpful and friendly on multiple occasions, though isolated reports of rude or unhelpful staff and a problematic individual claiming management.

Location9.0

Strong positive mentions: close to McCormick Place, Soldier Field and public transport (bus stop ~2 min). Some guests noted the surrounding area can be rough/noisy at night.

Room Quality4.0

Many rooms described as dated/older with issues: broken A/C, low water pressure, small/incorrect bed sizing, missing fridges/microwaves, broken shower dispensers and visible damage.

Amenities4.0

Multiple broken or missing amenities: elevators frequently out of order, ice machines and vending out of service, lack of in-room coffee/microwave/fridge in some rooms, and limited/closed on-site F&B.

Value for Money7.0

Mixed views: some guests felt the rate was a bit high given condition, while others found the price acceptable relative to location and current market—value perceived as fair by several reviewers.

Food and Beverage4.8

Several guests noted no breakfast offered, restaurant closed at times, no in-room coffee, and non-working ice machines; F&B offerings were limited or unavailable.

Overall Experience9.0

Mixed but skewed positive for many due to location and helpful staff; however, significant negative incidents (bed bugs, safety concerns, severe cleanliness issues) produced strong negative experiences for some guests.

Elyn Christia

Family With Children · Nov 2026

Worst stay ever

Liked:Nothing

Disliked:Elevators not working. Staff not helpful. Do not book this hotel.

Wanika

Couple · Nov 2026

I loved the location staff were friendly and very helpful. One thing I would suggest is having sanitary, napkins, and ta

Liked:The ADA Room was huge. And for the price was even better.

Disliked:Ice machine didn’t work. Had to hunt one down. I feel more lighting in the parking lot would help. Too many dark spots. I can see how small town tourist could give this place a bad review. Due to lighting and weird people walking around hotel area. But as a true Native of Chicago that came back to visit, it felt like home again.

DeDrionne

Couple · Nov 2026

Absolutely amazing!

Liked:The convenience of it! After driving 5 hours it’s right off the highway! It was clean and the rooms were sound proof! Those plants in lobby definitely caught my eye! Very beautiful

Disliked:N/A

Armiger

Solo Traveller · Nov 2026

South Loop Hotel is not what it used to be

Liked:The receptionist was very kind and the cleaning staff as well. The location was also great and right down the street (20-minute walk) from the convention center.

Disliked:The hotel seems like they're trying to save everywhere they can and this comes at the expense of the hotel guests. When I entered my room, everything seemed to be nice at first sight, however, the level of the hotel's quality started becoming more and more noticeable. Two of the lamps didn't work, one of which was the one directly next to the bed, so I had to constantly get up to turn on the light. The soap ejecter in the shower was broken so the cleaning staff put the entire bottle of bath wash soap on the side of the bathtub. There was mold building up in the bathroom and everytime I showered, water came out the side onto the floor of the bathroom. I tried preventing this multiple times but the wall alignment is completely off. I tried using their iron to iron my clothes and it was the cheapest of the cheapest irons; the water I put into it leaked out onto my clothes, and after they replaced the first one with another one, which was the same brand and model, it did the same thing. Paying what I did was not justified and I would expect better. Apparently, this used to be a really nice hotel, but sadly, maybe due to new ownership, it's no longer a good place to stay, especially when you're on business.

What’s On Nearby

Tue 10 · 11:00 AM · +5 more daysHanfu Chinese Traditional Costume Try onHanfu costume try-on.South Loop15 min walkFrom $20

Fri 13 · 11:30 AM · +1 more dayTaste of Chicago's Chinatown Food ToursCulinary and cultural walking tour.South Loop15 min walkFrom $10

FAQs

Common Questions

Check-in is from 03:00 PM and check-out is by 11:00 AM. Early check-in and late check-out may be available upon request.

Yes, the hotel offers fitness center for guests.

Yes, parking is available. Contact the hotel directly for current rates.

Yes, complimentary Wi-Fi is available at the hotel.

Sustainability

Travel That Gives Back

Every booking through Dyme directly funds clean energy infrastructure.

5,910 tons

CO₂ Avoided Annually

~271,000

Equivalent Mature Trees Per Year

15 Central Parks

Of Mature Trees Equivalent

Sustainability at Chicago South Loop Hotel

LowHigh

Local grid: Medium carbon

The electricity grid in this region, not a rating of the hotel.

No specific sustainability information is publicly available for this property. The Chicago South Loop Hotel operates as an independent boutique hotel.

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.