Chicago · US

Best Western Chicago Downtown-River North

Name: Best Western Chicago Downtown-River North
Address: 125 West Ohio Street, Chicago, IL 60610
Rating: 7.4

7.4

Very Good2,754 reviews

WiFi availableFree WiFiParkingPrivate parkingAccessible parkingRestaurant

Check-in / Check-out

From 03:00 PM · Until 11:00 AM

Classification

3-Star Hotel

Amenities

Fitness facilities, WiFi available, Free WiFi, Parking, Non-smoking rooms, Air conditioning

Location

Chicago, US

Prime Location in Downtown Chicago

Located just 5 blocks from the famous Magnificent Mile, our hotel offers easy access to the best shopping, dining, and entertainment in the city.

Luxurious Amenities

Enjoy our indoor heated pool, rooftop deck with stunning city views, and well-appointed rooms featuring flat-screen TVs and coffee makers for your comfort.

Delicious Dining and Convenient Services

Indulge in authentic Chicago-style deep-dish pizza at Pizzeria Ora Restaurant and Lounge, or opt for in-room dining. Stay active at our fitness center, stay productive at the business center, and let our 24-hour front desk assist you with anything you need.

Experience the best of Chicago with us - book your stay now!

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What’s On Nearby

Wed 7 · 6:00 AM · +6 more daysPrivate Photography Session with Local Photographer in ChicagoPrivate vacation photo shoot.Chicago16 min walkFrom $425

Wed 7 · 7:00 AM · +6 more daysDaley Plaza Farmers MarketDowntown produce under the Picasso.Chicago Loop16 min walk

Location

How to Find Us

125 West Ohio Street

Chicago · US

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

Prices include the taxes and fees paid when you book. Some hotels charge a resort, city or service fee on arrival; where they do, the amount is shown with each room and at checkout. A valid credit card is required at check-in.

Important Information

Please note that a valid photo ID and a credit card corresponding to the name on the booking are required at check-in. Please note that all public and private spaces are fully non-smoking. Parking is available for one car per reservation. Parking is available for USD 30 until the end of March. Please note that a USD 75 incidental hold per day applies for weekdays and USD 100 per day for weekends. Please note that renovation work of the pool will be carried out from 24 August 2026 to 31 August 2026.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

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Chicago · US

Best Western Chicago Downtown-River North

7.4

Very Good2,754 reviews

WiFi availableFree WiFiParkingPrivate parkingAccessible parkingRestaurant

Check-in / Check-out

From 03:00 PM · Until 11:00 AM

Classification

3-Star Hotel

Amenities

Fitness facilities, WiFi available, Free WiFi, Parking, Non-smoking rooms, Air conditioning

Location

Chicago, US

Prime Location in Downtown Chicago

Located just 5 blocks from the famous Magnificent Mile, our hotel offers easy access to the best shopping, dining, and entertainment in the city.

Luxurious Amenities

Enjoy our indoor heated pool, rooftop deck with stunning city views, and well-appointed rooms featuring flat-screen TVs and coffee makers for your comfort.

Delicious Dining and Convenient Services

Experience the best of Chicago with us - book your stay now!

Loading rooms and rates...

Guest Reviews

What Guests Say

7.4

Very Good

2,754 reviews

Highlights

+Clean rooms
+Friendly staff
+Good location
+Comfortable beds

Could Improve

–High parking fees
–Inconsistent service
–Issues with cleanliness in some areas
–Limited food and beverage options

Cleanliness7.2

Guests mentioned issues with cleanliness such as a dirty pool and inconsistent room cleanliness.

Service8.0

Generally friendly staff, though some negative interactions reported with front desk personnel.

Location8.7

Good location with proximity to various attractions.

Room Quality7.2

Rooms are clean and comfortable but some are outdated.

Amenities6.7

Some amenities underwhelming, such as the pool not being fully finished.

Value for Money7.7

Parking fees were considered excessive and meals on-site were expensive.

Food and Beverage6.2

No free breakfast available; limited food options.

Overall Experience7.6

Overall experience was decent; satisfaction with many aspects but notable issues impacted enjoyment.

John

Couple · Sep 2026

Good location and price

Liked:The location was very good. Close to things we wanted to do. Good price for the area.

Disliked:It can be a very noisy area at night with cars and motorcycles revving their engines. The rooms are adequate but slightly dated.

via Nuitee

Christy

Couple · Sep 2026

Would stay again:) Wallace is the best!

Liked:We love the location and price. We also love to see Wallace’s smiling face! He is a 5 star employee! Friendly and helpful!

Disliked:Pool was not open or rooftop deck this stay, which we always enjoy. Rooms could use some updating (carpet especially, some stains on chairs etc.) but for the price it’s ok.

via Nuitee

Lewis

Couple · Sep 2026

Liked:Location was great as well as the staff

Disliked:Boarded up windows, a not so pleasant smell, and the rooftop or pool was open

via Nuitee

Diana Amanda

Couple · Sep 2026

Great location, helpful staff, very noisy, not for light sleepers.

Liked:The location was amazing, close to the river and downtown, and one street away from bars and restaurants. The beds were super comfortable, the room was clean and the staff were very helpful. They let us keep our bags at the hotel before and after our stay for a few hours. The restaurant under the hotel wasn’t bad either.

Disliked:The walls are very thin, and our room was by the ice machine. I would suggest a sign on the machine to not use after 11 pm or so, because it is jarringly loud and can wake you up even with ear plugs. You can hear neighbors through the vents, and like any big city the traffic is very loud outside. Also I appreciate the cleaning staff, but they started cleaning at 8/9 in the morning and the vacuuming will wake up and people wanting to sleep in.

via Nuitee

What’s On Nearby

Wed 7 · 6:00 AM · +6 more daysPrivate Photography Session with Local Photographer in ChicagoPrivate vacation photo shoot.Chicago16 min walkFrom $425

Wed 7 · 7:00 AM · +6 more daysDaley Plaza Farmers MarketDowntown produce under the Picasso.Chicago Loop16 min walk

Location

How to Find Us

125 West Ohio Street

Chicago · US

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.