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The Empress Hotel Chiang Mai

Chiang Mai · TH

The Empress Hotel Chiang Mai

9.2
Exceptional133 reviews
  1. Hotel Collection
  2. /Hotels in Chiang Mai
  3. /The Empress Hotel Chiang Mai
Free WiFiFree self parkingFree long-term parkingConference spaceFree newspapers in lobbyConcierge service

Check-in / Check-out

From 02:00 PM · Until 12:00 PM

Classification

4-Star Hotel

Amenities

Meeting rooms, Fitness facilities, Free WiFi, 24-hour front desk, Terrace, Garden

Location

Chiang Mai, TH

Discover the perfect blend of comfort and convenience at The Empress Hotel Chiang Mai, located in the heart of this vibrant city.

Recreational Delights

Unwind with an array of recreational options, including a sparkling outdoor pool, invigorating sauna, and well-equipped fitness center. Enjoy ultimate relaxation and indulgence during your stay.

Culinary Experiences

Savor exquisite Thai cuisine at Chao Nang Coffee Shop or indulge in delightful room service. Our poolside bar and two lounges offer a variety of refreshing drinks perfect for unwinding after a busy day.

Seamless Connectivity and Services

Stay connected with complimentary wired and wireless internet access throughout the hotel. Our attentive concierge services and business center ensure that all your needs are met, making your stay both pleasurable and productive.

Don't miss your chance to experience all that The Empress Hotel Chiang Mai offers—book your stay today!

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FAQs

Common Questions

Check-in is from 02:00 PM and check-out is by 12:00 PM. Early check-in and late check-out may be available upon request.

Yes, the hotel offers spa, fitness center for guests.

Yes, parking is available. Contact the hotel directly for current rates.

Yes, complimentary Wi-Fi is available throughout the hotel.

No promo codes needed. As a Dyme member, you automatically receive wholesale pricing up to 35% below public rates.

Sustainability

Travel That Gives Back

Every booking through Dyme directly funds clean energy infrastructure.

5,910 tons
CO₂ Avoided Annually
~271,000
Equivalent Mature Trees Per Year
15 Central Parks
Of Mature Trees Equivalent

Sustainability at The Empress Hotel Chiang Mai

LowHigh
High Carbon

Emissions estimates are calculated using the local electricity grid carbon intensity for the hotel’s region, sourced from the U.S. EPA eGRID database (for U.S. properties) and Electricity Maps (for international properties). All sustainability information is derived from publicly available data sources, including hotel websites and certification bodies, and may not reflect the hotel’s actual energy usage or specific sustainability measures. Figures are approximate and provided for indicative purposes only.

Location

How to Find Us

199/42, Chang Klan Road, Chiang Mai, Chiang Mai, 50100

Chiang Mai · TH

66-53-253199

Policies

Good to Know

Check-in & Check-out

Check-in from 02:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

<ul> <li>Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. </li> <li>One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding. </li><li>Only registered guests are allowed in the guestrooms. </li> <li>The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. </li><li>No pets and no service animals are allowed at this property. </li><li>Cashless payment methods are available for all transactions.</li> </ul>

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THE EMPRESS HOTEL CHIANG MAI

Guest Reviews

What Guests Say

9.2

Exceptional

133 reviews

Highlights

  • +Helpful staff
  • +Good location
  • +Nice breakfast

Could Improve

  • –Outdated facilities
  • –Limited dining options
Cleanliness8.4

Comments indicate outdated facilities, which may affect cleanliness.

Service10.0

Staff were praised for their helpfulness and hospitality.

Location9.9

Conveniently located within walking distance of major hotels.

Room Quality8.9

Rooms were described as good sized but with some drawbacks.

Amenities8.8

The hotel had good amenities but breakfast was an extra cost.

Value for Money9.4

Good value for the price paid but not a true 5-star experience.

Food and Beverage8.3

Breakfast was good but dining options were limited.

Overall Experience9.9

Overall positive experience with some minor issues.

52debbib

Couples · Mar 2025

10

The best hotel in chiang mai

Liked:I have stayed here for the last eight years. Both at the empress and the empress premier. Its like my home away from home. The staff are phenomenal . The rooms are spotless , the pool and gym are superior. I can only rave about this place. You walk in and everyone welcomes you with those thai smiles. I have never come across a grouchy person in all these years. We stayed for one month and plan on returning here for 2 months next year. There-are too many people to mention here as everyone is so kind and thoughtful( i do adore thai people) but to name a few. Mon from the dining room at the premier, Boom at the front desk at the premier and paul , front desk at the Empress. But actually, everyone is wonderful!!!!

via tripadvisor

ianbS3713CI

Couples · Feb 2025

8

Empress Hotel Chiang Mai.

Liked:Large comfortable hotel, on the edge of Chiang Mai old town, we were upgraded and presented with a welcome bundle of snacks and drinks on arrival. Staff friendly and helpful, Breakfast buffet style but some items were cold. Overall though very good place to stay to enjoy Chiang Mai.

via tripadvisor

27ranjan

Couples · Feb 2025

8

Good hotel

Liked:Lovely hotel with friendly staff at the reception, easy check in and check out. Was given welcome snack bag which was very nice touch. Hotel is only 20mins from the airport and 10 mins walk to night market and restaurant. Choice of breakfast was limited and could be improved. Rooms are lovely but bathroom needs to be updated ( no proper shower) overall hotel is still very nice.

via tripadvisor

245jonathonh

Family · Jan 2025

8

Nice Hotel Yet Aged

Liked:28/12/24 - 05/01/25 Room 1509 Lovely hotel yet a little aged. Chiang Mai at New Year is expensive however we paid a little over £510 for 8 nights which is very reasonable. Room is nice, again aged, the staff are friendly and helpful. We even got a gift of snacks when we checked in. Fairly good location, About a 15/20 min walk to the night markets, please of bars restaurants on route. Be aware though that the pool bar prices are quite possibly the biggest rip off in Thailand, and that says a lot. It’s a shame they feel the need to rip their guests off. Other than that, all positive

via tripadvisor